About
Hi, I’m a Professional Communication and Change Management leader with over 25 years experience across different industries. I am also a creative storyteller and tech enthusiast who’s confident using data, AI and behavioural insights. I have contributed to the success of dozens of organisational transformations, working with C-suite and senior executives to engage employees in strategy and deliver sustainable business outcomes.
My efforts have resulted in faster benefits realisation through increased productivity, capability and stakeholder engagement. I’ve shown that by caring about people it’s possible to minimise stress and even increase employee engagement through difficult change.
Raising the bar and helping others develop their careers is very important to me. I love contributing to industry through my IABC Board role, connecting people, writing articles, speaking, coaching and sharing ideas.
Prosci® certified in Change Management.
GCCC® SCMP certified in Strategic Communication.
2022-2024 President, International Association of Business Communicators (IABC), NSW.
Articles by Megan
-
Cross-Cultural Communication in Action at IABC Fusion 2023
Cross-Cultural Communication in Action at IABC Fusion 2023
By Megan Thomas
-
When Professional Communicators meet AI: What we must do to stay ahead of the game
When Professional Communicators meet AI: What we must do to stay ahead of the game
By Megan Thomas
-
Rather than "fail-fast," AI needs a failsafe, but is it already too late?
Rather than "fail-fast," AI needs a failsafe, but is it already too late?
By Megan Thomas
Contributions
-
How can you get your ideas heard in your organization?
Don’t be a hammer looking for a nail. Your idea must be driven by a particular opportunity or problem the organisation is trying to solve. That involves listening, research and data. Only then should you think about sharing your idea. When you do, make it less about ‘your’ idea and more about the outcome you’re helping achieve for your stakeholders.
-
What are the most effective data analysis tools for measuring face-to-face communication?
Rather than just measuring the face to face communication itself, the best way to tell if the communication is effective is by using data to measure the intended outcome of your message. Did the expected action occur? Just because data shows your message was heard doesn’t mean it worked. Find data that links the communication to a specific behaviour or action - eg sales results show that the information provided helped sell a new product, reduced reporting errors show a policy is now being applied correctly, a leader’s explanation of an issue reduced negative sentiment on social media etc etc
Activity
-
Great to see the interest in Strategic Communications at the 2024 Australasian Catholic Communications Congress this week. Thanks to those who…
Great to see the interest in Strategic Communications at the 2024 Australasian Catholic Communications Congress this week. Thanks to those who…
Liked by Megan Thomas
-
Highlights from Brussels! There is nothing better than being together for a great experience! Guy Van Leemput curated a perfect blend of big…
Highlights from Brussels! There is nothing better than being together for a great experience! Guy Van Leemput curated a perfect blend of big…
Liked by Megan Thomas
-
IABC Victoria have a online event next Tuesday to help you prepare for a winning Gold Quill entry. The journey to IABC Gold Quill glory can seem…
IABC Victoria have a online event next Tuesday to help you prepare for a winning Gold Quill entry. The journey to IABC Gold Quill glory can seem…
Liked by Megan Thomas
Experience
Education
Licenses & Certifications
Volunteer Experience
-
President, IABC NSW
IABC
- Present 5 years 10 months
I am pleased to be appointed President of IABC NSW in 2022, 2023 & 2024. This follows my role as Secretary and co-Vice President in 2021 and Secretary 2019 & 2020. We are part of a global, Not-For-Profit member organisation for thousands of professional communicators. Members get access to industry-leading events, training, thought leadership, accreditation, recognition and networking opportunities for career development. Drop me a line if you are interested in membership, sponsoring or…
I am pleased to be appointed President of IABC NSW in 2022, 2023 & 2024. This follows my role as Secretary and co-Vice President in 2021 and Secretary 2019 & 2020. We are part of a global, Not-For-Profit member organisation for thousands of professional communicators. Members get access to industry-leading events, training, thought leadership, accreditation, recognition and networking opportunities for career development. Drop me a line if you are interested in membership, sponsoring or partnering with us.
-
Speaker in Australian schools and community programs, Nepal volunteer program
Australian Cervical Cancer Foundation (ACCF)
- 2 years 10 months
I helped set up and raise funds for a women's health clinic in Nepal. I also was part of an awareness building program that involved speaking in schools in both Nepal and Sydney.
Publications
-
Forget About AI Taking Our Comms Jobs—It's a Ticket to Show Our Strategic Value
Poppulo
AI is a game changer; Clear, sophisticated content can now be created at lightning speed. How Professional Communicators make use of AI could set us apart in significant and exciting new ways.
-
How Communicators Can Support Successful Leadership Transitions
Poppulo
One of the most important things a company can do is bring on a new CEO, Chair, or senior executive. If it’s not managed well, the company can create uncertainty, lose its top performers, and damage its reputation and market value. This is a high stakes game where professional Communicators can help achieve a positive outcome.
-
Same But Different? Corporate Communication, Employee Communication, & Change Communication
Poppulo
Are Corporate Communication, Employee Communication, and Change Communication all the same? Are different skill sets required? If you have experience in one, can you do the others? This article unpacks the differences.
-
How to Say “No” to Ineffective and Time-Consuming Communication Asks
Poppulo
Professional Communicators are particularly susceptible to burnout and mental health issues, often being in subservient positions behind the scenes and making others look good. Here are some thoughts on how to build your "No" muscle so you can focus on your biggest priorities and where you’ll have the most impact.
-
Communication Catastrophes and How to Deal With Them
Poppulo
Messages from leaders to everyone in a team or company are a vital part of the comms toolkit. The information can be strategically important or operationally urgent. Mistakes can be high stakes in Communication roles, making for a pressurized environment.
In the spirit of a problem shared being a problem halved, I asked a few of my Communication friends to tell me about their catastrophes and I look at some strategies on how to deal with mistakes. -
How Communicators Can Work Cross-Functionally to Solve Employee Experience Issues
Poppulo
We are living in an era where accurate and timely information is mission-critical. This coincides with an ever-increasing volume of information coming from anywhere and everywhere within an organisation.
A lack of oversight and coordination can affect the entire Employee Experience—resulting in confusion, lack of impact and lost productivity. This blog discusses how internal facing teams can work cross functionally in new ways to address these issues. -
Ten Tips for IC Professionals to Earn a Seat at The Table This Year
Poppulo
Have you ever wondered what makes someone stand out as a Communication professional? Why do some get a seat at the table and others don’t? Sometimes it can just be by fortune of organisational structure or sheer luck, but if you are looking to earn your seat and stay there, here are some ideas for how to go about it.
-
5 Essential Characteristics of Leadership Communication for 2022
Poppulo
Coaching leaders to be effective communicators can be one of the most rewarding as well as the most daunting roles that a Communication professional can do. Every leader is unique and will have different strengths and weaknesses. Add to the mix everything we’ve learned about communication throughout the pandemic.
So, what does effective leadership communication look like as we head into 2022? Here are five essential characteristics that Communicators can help leaders embrace. -
12 Internal Communication Trends & Challenges for 2022
Poppulo
What's in store for workplace communication in 2022 after another year dominated by the epochal fall-out from Covid-19? And how can employee comms be deployed more effectively to meet the challenges organizations face over the next 12 months? We put these questions to a stellar line-up of communication experts: Abhinav Kumar, Callie Baumann, Shel Holtz, Tchicaya Ellis Robertson, Bill Quirke, Victoria Dew, Katie Macaulay, Elizabeth Williams, Sinéad Bell, Megan Thomas, David Grossman, and Steve…
What's in store for workplace communication in 2022 after another year dominated by the epochal fall-out from Covid-19? And how can employee comms be deployed more effectively to meet the challenges organizations face over the next 12 months? We put these questions to a stellar line-up of communication experts: Abhinav Kumar, Callie Baumann, Shel Holtz, Tchicaya Ellis Robertson, Bill Quirke, Victoria Dew, Katie Macaulay, Elizabeth Williams, Sinéad Bell, Megan Thomas, David Grossman, and Steve Crescenzo. Enjoy the read!
-
How to Become The Data-Driven Internal Communicator You Need to Be
Poppulo
Over the last couple of years, we have all been inundated by data and as a result we are becoming more data literate. This blog talks about how communicators can prioritise the use of data to measure the impact of their efforts and as an evidence base to inform their plans.
-
6 Positive Ways Covid-19 has Impacted Organisational Communication
Poppulo
Apart from the word ‘unprecedented’ being used an unprecedented number of times, Covid-19 has had a huge impact on organisational communication, a lot of which is good. This blog describes six ways organisations have navigated their way through the pandemic with effective employee communication.
-
Bridging the Generation Gap in Workplace Communication
Poppulo
Communicating with up to five different generations in the workplace can be really difficult. This blog looks at the different ways generations communicate and some of the ways we can bridge the the gap.
-
How to amplify executive brands via LinkedIn and 7 critical elements of subtly powerful self-promotion
IABC NSW
Have you ever felt a bit awkward about self-promotion, or wondered how to make the most of LinkedIn? Last week, #IABCNSW held two events with Amanda Blesing FARPI who provided some powerful tips on how to go about it strategically. Patrick Armstrong SCMP and I share our key takeaways.
Other authorsSee publication -
"The Next Episode": Campaign frames major change as a blockbuster sequel
Communication World Magazine
In this Gold Quill Award-winning case study, Australian subscription TV company Foxtel delivered the biggest changes to its business in its 20-year history, in a 12-month period.
-
CAS2015 Delivers the Goods
IABC
Foxtel’s Megan Thomas attended the 2015 Corporate Affairs Summit and walked away with knowledge and new friends that will last her for years.
-
The Missing Half of Communication
IABC NSW
Apparently 80% of us think we are above average listeners, but not many of us recognise our own listening 'blindspots'. Last week IABC New South Wales heard from Oscar Trimboli on the missing half of communication - listening. Are you an interrupter, dramatic, shrewd or maybe a lost listener? Here's a few things we learned about becoming better communicators by transforming the way we listen.
Honors & Awards
-
IABC Gold Quill Award for Excellence - Change Communication
IABC
IABC's Gold Quill award program recognises business communication excellence
globally, and is acknowledged as one of the most prestigious awards programs in the industry. Only 85 Excellence Awards were given worldwide in 2016.
https://www.iabc.com/wp-content/uploads/2014/11/Press-release-GQ-winners-announcement-6-April-2016.pdf -
IABC Gold Quill Award for Excellence - Internal Communication
IABC
IABC's Gold Quill award program recognises business communication excellence
globally, and is acknowledged as one of the most prestigious awards programs in the industry. Only 85 Excellence Awards were given worldwide in 2016.
https://www.iabc.com/wp-content/uploads/2014/11/Press-release-GQ-winners-announcement-6-April-2016.pdf -
Winner, Best Change Management Strategy
Australian HR Awards
The Australian HR Awards brings together industry leaders to celebrate excellence in the HR profession, recognising individuals, teams and companies for their outstanding achievements in people management. Absolutely stoked that my team won the award for Best Change Management Strategy 2015 http://www.hrawards.com.au/
Recommendations received
10 people have recommended Megan
Join now to viewMore activity by Megan
-
🎉This week the awesome IABC New South Wales board celebrated our strong and growing community of comms professionals 🌐 💡Industry associations…
🎉This week the awesome IABC New South Wales board celebrated our strong and growing community of comms professionals 🌐 💡Industry associations…
Shared by Megan Thomas
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Megan Thomas in Australia
83 others named Megan Thomas in Australia are on LinkedIn
See others named Megan Thomas