Zip Co

Three cheers for three-mendous years for Zipster Andrea Morales, Customer Experience Associate for Team US. A native Spanish speaker, Andrea has thrived since her move to Zip, which she feels has provided unique opportunities that she might not have encountered elsewhere. “Zip has truly given me the opportunity of a lifetime! In my role I make sure our customers receive the support they need, particularly those facing challenges, whose issues require escalation, or who speak only Spanish. The chance to work with diverse teams across the company, from engineering to compliance, has been incredibly rewarding, and has given me a deep understanding of the cross-functional dynamics that drive our success. Being part of a supportive and inclusive cross-functional team has truly enriched my experience and empowered me to confidently contribute and grow. I'm excited to see where this journey will take me next.” Congratulations on your Zipsterversary Andrea, we're equally excited for your next chapter with us.

Today we announced our FY24 results, delivering on our three strategic priorities and reinforcing our position as a stronger, simplified and profitable business that’s committed to delivering innovative customer and merchant experiences. Managing Director and Group CEO Cynthia Scott said, “This has been an outstanding year for Zip, with the Company executing against all of its strategic priorities. The team successfully delivered four quarters of profitability, achieving Cash EBTDA of $69.0 million for the year, an improvement of $117.0 million on FY23. Looking ahead, we maintain a clear strategy with identified growth opportunities in both markets to drive continued profitable growth in FY25 and beyond and deliver long-term value for our customers, merchants and stakeholders.” For more details, please refer to our ASX Release here:  https://lnkd.in/dfGJ4b7A

🚨 New Partnership Alert! 🚨 We're happy to announce that Zip has teamed up with Stripe to expand our Buy Now, Pay Later offering to all merchants within the Stripe U.S. network! This collaboration makes it easier than ever before for Stripe merchants to integrate Zip as a payment method at checkout, attracting new customers who would ordinarily be declined by other lending providers, therefore boosting conversion rates. "Our goal at Zip is to empower consumers with transparent and flexible credit solutions while providing merchants a new channel for customer acquisition," said George Eliopoulos, Zip Chief Commercial Officer. "Partnering with Stripe aligns perfectly with our mission to offer digital financial services that meet the evolving needs of consumers, especially those underserved by traditional credit systems." This partnership marks a significant step in expanding financial inclusion and giving consumers more choices at checkout. With just one click in your Stripe dashboard, enabling Zip as a payment option is seamless and straightforward. Contact us or your Stripe representative to find out more! Read the full press release here: https://shorturl.at/9AH9m 💳✨ Joseph Heck George Eliopoulos Jinal Shah Nitin Kashid Laura Cvikevich Espinoza Noam Whitman Alex Marshall #ZipCo #Stripe #BuyNowPayLater #BNPL #Ecommerce #Partnership #Fintech #Payments

We know that our ability to create game-changing experiences for our customers and merchants relies on bringing different voices to the table. Engineering Manager Robert Bethune believes life at Zip offers his team the perfect blend of ownership and psychological safety, giving all Zipsters the chance to contribute and make their mark. “One of the big things that I think we do differently to anywhere else I’ve worked is our focus on every person in the team being able to lead projects. Whether you’re a new joiner, or been here the longest, or whatever your background… you’ll get the chances to create and push your ideas forward. And more often than not you’ll grow better career skills because by working with your tech lead to tune your designs, you’ll learn how to make something grow instead of simply seeing someone else do it.” #WriteYourStory

We’re excited to invest in our Zipsters! We’ve collaborated with eCornell to deliver a custom learning experience to help our Zipsters grow and develop new skills. Our new Zip Co Engineering Management and Leadership certificate program will give first-time engineering managers essential skills to grow as leaders in the organization. The program includes six core courses and two electives – all designed to build skills in engineering leadership, communications, systems thinking, decision analysis, and innovation and IP management. "We are in a time of rapid technological innovation, intense industry competition, evolving workforce dynamics, increasing security threats, and the transformative power of data. These challenges demand that our engineering managers not only keep pace but lead the charge. Our Engineering Management and Leadership Program is designed to equip them with the knowledge and skills they need to navigate and thrive in this ever-evolving landscape. Partnering with eCornell to deliver this program is an exciting step forward, and I am confident it will make a significant impact on our team's growth and success," said Rory Herriman, D.Eng., CTO of ZIP. We can’t wait for the first cohort to start the program in the coming weeks!

Today we announced an equity capital raising to fund early repayment of our existing corporate debt. The equity capital raising will further strengthen our balance sheet, optimise our capital structure and provide additional flexibility for Zip to deliver on its growth plans. We also released our Q4 FY24 results, demonstrating the strength of our business model and strong performance across our two core markets. Group CEO and Managing Director Cynthia Scott said: “In another strong performance, the team delivered its fourth consecutive quarter of positive Cash EBTDA. As a result, underlying Cash EBTDA for the full year is now expected to be in the range of $77m to $80m, a $125m-$128m turnaround on the Underlying Cash EBTDA loss of $48m in FY23. The US continued its outstanding performance achieving TTV growth of 42.6% and revenue growth of 46.8% and in ANZ, the yield on receivables increased to 18.4%. In line with our operational excellence focus, we further strengthened our balance sheet, extinguishing all outstanding Zip Senior Convertible Notes during the quarter. We remain focused on continuing to provide even greater value to our customers and merchants.” Review our announcements here: https://lnkd.in/dQcScD57

We are delighted to officially welcome Joseph Heck as our new US CEO! Joe is an accomplished business leader with over 20 years’ experience in consumer lending and a track record of driving innovation and transformation within the lending industry. Prior to Zip, he was CEO of US fintech Happy Money and prior to this he served as Happy Money’s Chief Operating Officer, overseeing sales, risk, data science, operations, and customer experience. Our CEO and Managing Director Cynthia Scott said; “We are thrilled Joe has joined the Zipfam. One of the qualities that really resonated when I met Joe was how aligned his values are with our Zip values. I know he’s very excited to lead the US business and work with our incredible Zipsters on writing the next chapter of our Zip story.” Welcome to the Zipfam Joe!

Celebrating 5 amazing years with Tolga Akin! Tolga joined Zip 5 years ago as an Engineering Team Lead in Customer Engagement, and his journey has been nothing short of remarkable. From our Amazon integration to Tap and Zip, rewards campaigns and instalments, he has contributed to many key projects while advancing to Senior Engineering Manager and now Engineering Director. He has played a pivotal role in modernising key systems, reducing tech debt and enhancing our core functionalities along the way. Tolga attributes his career growth at Zip to the many opportunities he has had to own and stretch himself. The autonomy and implicit trust at Zip have made him feel like an integral part of the business. Looking ahead, Tolga is excited about the unknowns and challenges, knowing he’s on this journey with incredible people. Thank you, Tolga, for your outstanding contributions and for embodying our values every day. We can’t wait to see what the next chapter of your Zipstory holds! #Zipfam #Zipsterversary #Growth #Innovation #StrongerTogether

Great to have our fearless leader Cynthia Scott recognised amongst a broader group of fabulous women in The Australian Financial Review's Women in Leadership 2024 series. At Zip, we’re proud to have female representation at the highest levels and we’re committed to building an inclusive and empowering environment where everyone can thrive.

Our focus on product innovation and successfully delivering long-term value for our customers and merchants owes a lot to our talented team of Product Managers. Senior Product Manager Emily from the Zip US team thinks the way PMs at Zip collaborate with Engineers and Designers, and more importantly the wider team, is the key to helping our customers feel financially fearless. “As a PM at Zip, we get a lot of exposure to our business stakeholders and merchant teams, which has given me a much broader view of how Zip fits into the everyday lives of our customers. Everyone here feels a strong ownership of the product and cares deeply about our users, and how we show up for them. To work with a team that has your back - and has the product’s back too - is empowering and gratifying for me. It’s a great feeling to work alongside Zipsters who are willing to put their money where their mouth is, commit to the product and deliver it well.” #WriteYourStory