Our methodology comprises of three stages: exploration, testing and monitoring. Exploration is a deep dive into your customers, markets or culture to underpin strategic planning and build the innovation roadmap. This is what you would undertake when you want to strengthen your strategic plan, innovate, enter new markets or remain agile to the changing needs of your consumers. Output: Innovation / Growth Framework, including: Category / culture exploration Personas / journey development Brand positioning and growth drivers Product innovation roadmap New market entry pathway More > https://lnkd.in/gmWEXndt
Square Holes
Market Research
Adelaide, South Australia 1,639 followers
Growth and innovation, inspired by real people
About us
Business growth through deep human insight Growth, inspired by real people. Our mission is to partner with human-curious leaders to optimise growth and innovation. Trusted partnerships through tailored market research and cultural insight programs since 2004. Three steps to growth ... 1: EXPLORE: Exploration of the real people in target cities and markets. The local and global commercial opportunities and cultural trends (i.e. media, society, shopping and lifestyles etc). Inspiring growth and innovation. Establishing benchmarks. Output: Innovation / Growth Framework, e.g ... Category / culture / population exploration Customer personas / journey development Brand positioning and growth drivers Product innovation roadmap New market entry pathway 2: TEST Candid feedback from real people to optimise ideas. Permission to be brave with more than blind faith. Output: Idea feedback and priorities, e.g ... Scenario planning and reimagining Service design and improvement Brand / advertising development Product testing and path-to-market Policy and planning refinement 3: MONITOR Monitoring through primary and secondary data and interactive dashboards. Tracking impact and identifying opportunities to scale innovation and growth. Output: Key performance indicator (KPI) setting and monitoring, e.g ... Culture and sentiment monitoring Customer feedback / NPS monitoring Brand and advertising monitoring Product innovation opportunities monitoring New market growth monitoring
- Website
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https://squareholes.com/
External link for Square Holes
- Industry
- Market Research
- Company size
- 11-50 employees
- Headquarters
- Adelaide, South Australia
- Type
- Privately Held
- Founded
- 2004
- Specialties
- Strategy, Market research, Customer insight, Consumer behaviour, Design thinking, Marketing Strategy, Marketing research, Digital marketing, User experience, Segmentation, Marketing, and Digital strategy
Locations
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Primary
8-10 Regent Street North
Adelaide, South Australia 3000, AU
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696 Bourke St
Melbourne, Victoria 3000, AU
Employees at Square Holes
Updates
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Today ChatGPT 4o started searching Google. It's pretty, pretty good. We thought we'd ask it to analyse our 500+ Think! articles for consistent themes, and this is what it came back with ... "An analysis of Square Holes' Think! eMagazine (https://lnkd.in/gnsyjFFs) reveals several core conclusions across its articles: - Cultural Context Shapes Consumer Behavior: Understanding the cultural environment is crucial for businesses aiming to connect with diverse audiences. For instance, the article "Using Cultural Insight to Drive Business Growth" illustrates how companies like Disney Parks tailor experiences to align with local cultural expectations, enhancing customer satisfaction and loyalty. - Trust is Fundamental in Brand Relationships: Building and maintaining trust is essential for brand success. The piece "Random Thoughts" emphasizes that trust is a consistent theme across various industries, influencing consumer decisions and brand loyalty. - Adaptability Drives Business Growth Amidst Uncertainty: Businesses that remain flexible and innovative can thrive even in challenging economic climates. The article "Business Growth in Chaos" https://lnkd.in/gnuKJ2vn discusses how adaptability and strategic resilience are key to navigating economic uncertainties. - Evolving Societal Norms Influence Innovation: Shifts in societal rules and etiquette can impact business practices and innovation. "The Role of Evolving Societal Norms and Rules in Shaping Innovation" https://lnkd.in/gNMWDsCH explores how changing social norms affect consumer expectations and business strategies. - Semiotic Analysis Enhances Market Understanding: Applying semiotic analysis helps decode cultural signs and symbols, providing deeper insights into consumer perceptions. The article "Semiotic Decoding of Categories and Culture" outlines how this method can reveal underlying cultural narratives that influence consumer behavior. These conclusions underscore the importance of cultural awareness, trust-building, adaptability, societal understanding, and semiotic analysis in developing effective business strategies." Thanks
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In edition 369 of Think! we are exploring a framework to pinpoint your businesses cultural strengths + how covid changed our faith in the government. “The Competing Values Framework divides organisational culture into four quadrants: Clan, Adhocracy, Market, and Hierarchy. Each quadrant represents a distinct cultural type with its unique values, goals, and leadership styles. The framework recognises that while these types often coexist within an organisation, they can sometimes be in tension, requiring balance to achieve optimal performance.” Dylan Jacob Have a read, share with your friends and don't forget to subscribe if you haven't already.
Square Holes, Think! 369: Navigating Culture for Success
Square Holes on LinkedIn
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Square Holes reposted this
Looks like a great event! Thanks Australian Marketing Institute SA
Of interest to AMI Members in SA the conference from The Research Society as below; We're bringing the human insight community together in SA! For the first time since the beginning of COVID, The Research Society is delighted to be able to offer SA members (and non-members) the opportunity to come together for your own SA Conference. The Best of the HIC 2024 Conference brings you the award winning presentations from this year's National Human Insights Conference and includes: Social & Government: Improving Health Outcomes for Women in Queensland AI in Quant: How AI is providing researchers with powerful tools to enhance quantitative analysis. Commercial: Analysing advertising success beyond traditional metrics. Presenters Panel Discussion: What's next in Research? This is a special opportunity for the South Australian research, insights, agency marketing and client communities to connect, share, and be inspired by both the speakers and one another. If you are a human insights professional or enthusiast this is an event not to be missed. We look forward to seeing you there! Book at https://lnkd.in/gwarGK8k
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Square Holes reposted this
Square Holes has a weekly eMag Think! https://lnkd.in/gUUTwUGV Last Friday was edition 368 https://lnkd.in/gf-9Eu7j It is inspired by real people, and is an eclectic mix of pieces, scheduled into a busy flow of fascinating research projects. Think! was launched at the start of 2017 and is a manifestation of our 'curiosity' value, and a nice way for our team (and guests) to share, and it’s essentially Square Holes calling card, delivered into the inboxes of our global community of human-curious decision makers. We also share interesting links each week such as what we are reading, listening to, watching etc (hint: it's often well beyond 'research') I just had a look and here's our top five articles at the moment ... Keller’s Brand Equity Model: The Hierarchy of Building a Strong Brand https://lnkd.in/gGb_4DB9 What is Semiotic Analysis? https://lnkd.in/gGkQsKYY Aaker’s Brand Vision Model https://lnkd.in/gPakR85M What makes a city liveable? https://lnkd.in/gFzccaet 5 quotes from 1980’s movies that say a great deal about life, business and strategy today https://lnkd.in/g5av7qS6 All free, and easy to read. Please subscribe to receive in your Friday 9:30am AEST inbox. https://lnkd.in/gUUTwUGV
Think!
squareholes.com
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Our methodology comprises of three stages: exploration, testing and monitoring. Monitoring is the ongoing work of tracking those changes you made with the help of the exploration and testing stages. Monitoring impact and identifying opportunities to scale innovation and growth. Output: Key performance indicator (KPI) setting and monitoring, including: Culture and sentiment Customer feedback / Net Promoter Score Brand and advertising Product innovation New market growth More > https://lnkd.in/gmWEXndt
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Our methodology comprises of three stages: exploration, testing and monitoring. Testing is great to prep the launch of a new idea. Testing your proposed changes with a community of engaged and candid consumers paves the pathway to success. Permission to be bold and brave, backed by evidence. Output: Idea feedback and priorities, including: Scenario planning and reimagining Service design and improvement Brand / advertising development Product testing and path-to-market Policy and planning refinement More > https://lnkd.in/gmWEXndt
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In edition 368 of Think! we are exploring 20 years of Square Holes! “Growth, then, is rarely a smooth upward trajectory—it’s a process of evolution, marked by ups, downs, and moments that only make sense when looking back. Square Holes has seen these twists many times over the years, and in each case, the path wasn’t always clear. What seemed like setbacks—economic shifts, projects delayed, arseholes and misaligned strategies, values and expectations—turned out to be opportunities to refine our narrative, build resilience and innovate.” Jason Dunstone Have a read, share with your friends and don't forget to subscribe if you haven't already.
Square Holes, Think! 368: Square Holes celebrates 20 years of business and culture defining insights
Square Holes on LinkedIn
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In edition 367 of Think! we are exploring cost of living blitz + cultural exploration of seven continents + AI easier, not better. “Australia's inflation rate was recorded at 4.1% over the year leading up to December 2023, with the consumer price index (CPI) continuing to rise in 2024. This inflation has driven up the prices of groceries, rent, and energy, placing extreme financial pressure on many Australian households. Grocery costs rose by 9% between June 2023 and June 2024 - with supermarket chains Coles and Woolworths copping heat from the ACCC for price gouging.” Have a read, share with your friends and don't forget to subscribe if you haven't already.
Square Holes, Think! 367: Government comes down hard on ‘hidden fees’ in cost of living blitz
Square Holes on LinkedIn
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In edition 366 of Think! we are exploring psychology in business, mental health around the world + global research preferences. “The interests, pain points and ideal solutions identified by participants in surveys and focus groups provide a detailed customer persona that helps create advertisements, alter product designs and improve customer engagement.” Have a read, share with your friends and don't forget to subscribe if you haven't already.
Square Holes, Think! 366: The Role of Psychology in Business Growth and Research
Square Holes on LinkedIn