Our Change Management Practice launched just over a year ago and has had immense success as we maintained a customer satisfaction score of 100%. (This score includes over 30 client responses and over 680 data points.) How did we do it? 🎯 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐯𝐚𝐥𝐮𝐞 𝐢𝐧 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐫𝐮𝐞 𝐨𝐛𝐣𝐞𝐜𝐭𝐢𝐯𝐞𝐬 𝐚𝐧𝐝 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬 An example of this was with a client preparing for a $21M digital change to their service offering by optimising their online transactions. Our Senior Change Manager undertook a review of the desired metrics to understand how this change would help the client realise their intended benefits. Over a year, we were able to put service measures in place to track the effectiveness of our Change Management interventions, which demonstrated that we produced the desired outcomes. 📋 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐯𝐚𝐥𝐮𝐞 𝐰𝐢𝐭𝐡 𝐩𝐫𝐞-𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐞𝐬𝐭𝐢𝐦𝐚𝐭𝐞𝐬 𝐚𝐧𝐝 𝐦𝐞𝐚𝐬𝐮𝐫𝐞𝐬 An example of this was with a client that was developing a business case for a multi-year $250M platform change. Our Change Management team shaped the early thinking and input for the business case with in-depth consultation with over 15 business groups to understand and analyse the planned changes across people, process, technology and customer lenses. This was used to provide accurate resourcing and associated cost estimates as well as the overarching Change Management Strategy with target measures, which received Board approval. ⚖ 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐯𝐚𝐥𝐮𝐞 𝐟𝐨𝐫 𝐦𝐨𝐧𝐞𝐲 𝐰𝐢𝐭𝐡 𝐟𝐚𝐢𝐫 𝐦𝐚𝐫𝐤𝐞𝐭 𝐫𝐚𝐭𝐞𝐬 Our Change Managers hold multiple certifications and all attend regular quality assurance reviews when delivering client work. Two examples of the additional value that our clients have seen were when we immediately backfilled a Change team member, who needed to travel overseas for a funeral, as well as when we offered free bench support to reduce pressure immediately following a scope change. These key elements have shaped our clients’ experience with us over our first year, and we’re just getting started! 💯 How would you describe a valuable Change Manager? #changemanagement #projectmanagement #leadership #strategy #management
Seven Consulting
IT Services and IT Consulting
Sydney, NSW 28,262 followers
Australia's Best Program Delivery Company
About us
We are a team of delivery professionals providing Project and Program management consultancy services. Our clients primarily engage us to take responsibility for program delivery and/or program office management. We also provide related services such as external program reviews or delivery capability uplift. Our track record is consistently over 98% customer satisfaction. Our clients trust us. Our first clients are still trusting us with their most important projects and programs. For more on Seven Consulting, please go to: www.sevenconsulting.com
- Website
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https://www.sevenconsulting.com
External link for Seven Consulting
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Sydney, NSW
- Type
- Privately Held
- Founded
- 2002
- Specialties
- Project Management, Program Management Office, Outsourcing Management, Turnaround problem projects, Benefits Management, Program Management, Transformation, Agile PMO, PMO, Delivery Consulting, Program Assurance, Agile Enterprise, SAFe, Scaled Agile Framework, P30, Master Scheduling, Sponsor Training, EPMO Consulting, Transformation, Change Management, Program Health Check, and Program Reviews
Locations
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Primary
Suite 3, Level 13
179 Elizabeth Street
Sydney, NSW 2000, AU
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Level 5, 520 Collins Street
Melbourne, VIC 3000, AU
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6780 Ayala Ave
Makati, National Capital Region, PH
Employees at Seven Consulting
Updates
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As we wrap up Project 7 for 2024, we’re proud to highlight the incredible efforts of our Melbourne team. Project 7 is our initiative dedicated to making a positive impact in the communities we serve, focusing on projects that drive meaningful change and uplift those in need. This year, we partnered with Community Housing Ltd (CHL) to support their crucial work in providing safe, affordable housing for vulnerable individuals. Our team focused on enhancing the Queens Road Rooming House, taking on work like painting elevator walls and improving communal spaces to create a more welcoming environment for residents. A huge shoutout to our incredible volunteers from Seven Consulting and CHL, and our trade; Total Construction & Maintenance Solutions for joining us on this journey. Together, we're not just building spaces—we're building brighter futures. 🏠✨ Learn more about CHL and their impactful work at https://chl.org.au/ Discover more about Total Construction & Maintenance Solutions at https://lnkd.in/gvvt7Qqa #Project7 #MakeADifference #Teamwork #SupportCommunity #VolunteerWork #SevenConsulting
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Very proud of the Seven Consulting Opals and their Bronze Medal win against Belguim yesterday. Lots of grit, skill, teamwork and tenacity. #GoOpals.
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On the 27th of July, Seven Consulting remained true to its commitment to making a positive impact by providing aid to the victims of Typhoon Carina in the Philippines. Our team was compelled to provide impromptu support to the emergency response unfolding as Typhoon Carina affected more than one million Filipinos, forcing them to evacuate their homes and putting them at risk of illnesses. Our team played an active role in the initiative from buying and delivering essentials such as food and hygiene items, to working alongside other volunteers to prepare relief packs. These inspiring relief operations were organised by Tanging Yaman Foundation, whose purpose is to bridge the generosity of its donors and volunteers to the vital needs of people in the Philippines. We are proud that we had the ability to be part of the response and make a difference in the lives of Filipinos families! Learn more about their impactful work at https://lnkd.in/gp73rqK2 #Project7 #TangingYamanFoundation #Teamwork #SevenConsulting
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Congrats to the Seven Consulting Opals! 🏅 The Opals have clinched the bronze at the Paris Olympics, defeating Belgium 85-81 in an unforgettable game! We’re incredibly proud to support these remarkable athletes who have inspired us all with their determination and teamwork. Let’s celebrate this outstanding achievement! #SevenConsulting #SevenConsultingOpals #Paris2024 #OlympicBronze #GoOpals
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In the final part of our series, Tess Madgen, captain of the Seven Consulting Opals, shares her invaluable advice for aspiring basketball players. She emphasizes the importance of hard work, sacrifices, and learning from failures. Stay tuned for more updates and continue to follow the Seven Consulting Opals. Thank you for joining us throughout this series! #SevenConsulting #SevenConsultingOpals #Olympics #Paris2024
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Thank you to all the women who attended the latest event in our Creating Pathways for Women in Project Delivery series last night on “Understanding the Role of Sponsors, Mentors, Peers, and Coaches in Professional Growth.” We are very grateful to our incredible speakers, Geraldine Chin Moody GAICD and Tania Hyde, for sharing their insights and experiences on the topic. They provided thoughtful answers and feedback to some great questions and shared stories from our participants. Together, we explored the roles that sponsors, mentors, peers, and coaches play in our professional journeys. We discussed the differences, similarities, intersections, and overlaps across these roles, and how to initiate and get the most value from these relationships. We also shared some key learnings we’ve gained from our sponsors, coaches, mentors, and peers, as well as from performing those roles for others. Key Takeaways were: 1. We encounter a variety of people in our professional lives, both positive and challenging. Each interaction offers valuable lessons. 2. Sponsors and mentors can come from any part of your professional or personal network. Be open to building relationships with a diverse range of people, as you never know who might provide guidance and support. 3. Give more than you take. 4. Surround yourself with people who provide constructive feedback, and embrace it. If you would like to know more about our Pathways series or sign up to hear about future events click here: https://lnkd.in/gNh_-CZ #ProfessionalWomen #ProjectManagement #ChangeManagement
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Seven Consulting Opals player, Amy Atwell, returns to share her advice for the next generation of basketball players. As she looks back on her career, Amy provides valuable insights and experiences to guide and inspire aspiring athletes. Her reflections offer practical advice and motivation for those aspiring to succeed in the sport. #SevenConsulting #SevenConsultingOpals #Olympics #Paris2024
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Captain of the Seven Consulting Opals, Tess Madgen, shares her hopes for Basketball Australia in the next 5-10 years. She discusses Caitlin Clark’s impact on women's basketball, her vision for the sport's future, and her aspirations for women's basketball. Her insights offer a powerful glimpse into the future of the sport and the strides we hope to see. #SevenConsulting #SevenConsultingOpals #Olympics #Paris2024
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Seven Consulting Opals player Amy Atwell is back to share her thoughts on the future of Australian basketball and Caitlin Clark’s influence. Exciting times are ahead for women’s basketball. Don’t miss her insights and vision for the sport! #SevenConsulting #SevenConsultingOpals #Olympics #Paris2024