Retail Doctor Group

𝗥𝗗𝗚 𝗥𝗲𝘁𝗮𝗶𝗹 𝗡𝗲𝘄𝘀 | 𝐒𝐞𝐩𝐭𝐞𝐦𝐛𝐞𝐫 𝟮𝟬𝟮𝟰 This is Retail Doctor Group's monthly newsletter, bringing global retail to Australia, and Australian retail to the world! Learn more about what's happening in the world of retail and what to expect for the future. 👉 𝗝𝗼𝗶𝗻 𝘁𝗵𝗲 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 Have a comment on the content? We'd love your feedback... Be sure to let us know in the comments below what you think! 👉 𝗜𝗻𝘃𝗶𝘁𝗲 𝗮 𝗙𝗿𝗶𝗲𝗻𝗱 Feel free to share, send via DM, or repost to your network for added commentary. Brian Walker Anastasia Lloyd-wallis Sharon de Jager Renee J. Kruger Shasa-Leigh Kruger Retail Doctor Group The Retail Doctor Academy Ebeltoft Group #AustralianRetail #RetailInnovation #EcommerceSkills #RetailLeadership #DigitalRetailStrategy #RetailExcellence #OmniChannelRetail #RetailTrends2024 #FutureOfRetail #RetailGrowth #BusinessTransformation #RetailSuccess #EcommerceAustralia #RetailTraining #RetailDoctorAcademy #CustomerExperience #OnlineRetailMastery #RetailTech #RetailUpskilling #FitForBusiness #RetailCEO #CEOCommunity #InvestInSuccess #OnlineTraining #Workshops #Coaching #Operations #Retail #Benchmarks #BespokeLearning #LMS #RetailStoreTraining #CustomisedTraining #AustralianBusiness #Owner #Founder #CEO #HR #HumanResources #RetailWorkshops #TrainingAustralia #SalesTraining #SalesSkills #People #CustomerLoyalty #AusRetail #BusinessPerformance #RetailStrategy #RetailTrends #DataDrivenRetail #BrandLoyalty #MarketAdaptability #BusinessAgility #RetailDoctorGroup #SustainableRetail #RDGInsights #RDG #ConsumerLoyalty #LoyaltyBehaviours #MarketResearch #Australia #LoyalTribe #Insights #ConsumerTrends #ExperientialRetail #LoyaltyPrograms #RewardsPrograms #ECommerce #AIinRetail #BrianWalker

Retail Doctor Group's proprietary research looks at predicted retail trends as determined by Australian retail executives, while also delving into consumer sentiment and behaviours to understand where they align with retailers and where the gaps may be. This study gives retailers the data to get ahead of the trends and understand the Future of Australian Retail. Join us in our 𝐮𝐩𝐜𝐨𝐦𝐢𝐧𝐠 𝐋𝐈𝐕𝐄 𝐰𝐞𝐛𝐢𝐧𝐚𝐫 event for competitive insights, benchmark standards, and trending industry changes you need to be aware of. 𝐒𝐀𝐕𝐄 𝐓𝐇𝐄 𝐃𝐀𝐓𝐄: 📆 Thursday, 31st October 2024 ⏲ 12.00 - 12.45pm AEST 📍 MS Teams event ◄ Click the link in comments to add to calendar now! Anastasia Lloyd-wallis Brian Walker Retail Doctor Group The Retail Doctor Academy Ebeltoft Group #AnastasiaLloydWallis #AusRetail #AustralianRetail #Benchmarks #BrianWalker #CEOCommunity #ConsumerBehaviour #ConsumerInsight #ConsumerInsights #ConsumerSentiment #DataDrivenRetail #Ebeltoft #FitForBusiness #FutureOfRetail #Insights #Limbic #LimbicConsultant #LimbicRetail #Live #LiveWebinar #Neuroscience #RDG #RDGInsights #Retail #RetailCEO #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailNetworking #RetailSentiment #RetailStrategy #RetailTraining #RetailTrends #RetailUpskilling #RetailWebinar #SalesSkills #Sentiment #SustainableRetail #Webinar

𝐇𝐨𝐰 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐭𝐚𝐫𝐠𝐞𝐭 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫?   95% of Australian consumers now belong to at least one loyalty program, so the question you should be asking isn't whether you ought to have one or more loyalty program but rather, just how effectively are you leveraging your existing one right now?    Our latest research uncovers some thought-provoking insights about loyalty programs in Australian retail. What's particularly intriguing is that 3 out of 4 Australian consumers acknowledge that loyalty programs influence their buying behaviour.     Our research also uncovered distinct patterns in how loyalty programs shape consumer behaviour, from visit frequency to spend per visit. Most notably, 45% of consumers report being influenced to visit brands more frequently because of their loyalty programs – a significant opportunity for retailers looking to boost foot traffic and engagement.    But are retailers fully capitalising on this potential? The data suggests there's more to the story, with varying degrees of success across different retail sectors and program types. Our research explores which approaches yield the best results and why some programs outperform others.    However, what’s abundantly clear is that simply having a loyalty program isn't enough anymore. The key lies in understanding the nuanced relationships between program features and consumer behaviour – insights that could transform your customer retention strategy.    Discover how your loyalty program measures up against industry benchmarks. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰.    🔗 Download link in comments    For more information on how to leverage NeuroRetail powered by Limbic Insights™ contact Anastasia Lloyd-wallis for your complimentary assessment now: ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctor.com.au   Brian Walker  Ebeltoft Group  Retail Doctor Group  The Retail Doctor Academy     #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends

Time is money in retail, and traditional training methods are costing Australian retailers both. With only 54% of retailers reporting effective training outcomes, it's clear the industry needs a fresh approach to upskilling their retail teams. The Retail Doctor Academy's micro-learning modules are a game-changing approach that's transforming how Australian retailers train their staff. Imagine your team accessing relevant, focused retail skills training modules during quiet periods, without ever leaving the shop floor. We're pioneering this skills revolution, delivering measurable results while significantly reducing training costs and operational disruption. Ready to discover how leading retailers are achieving better training outcomes in less time? 𝐶𝑜𝑛𝑡𝑖𝑛𝑢𝑒 𝑟𝑒𝑎𝑑𝑖𝑛𝑔 to learn how micro-learning is reshaping retail skills training in Australia... Retail Doctor Group's latest whitepaper reveals compelling insights into retailer sentiment and the future of staff development in 2024. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰. 🔗 Download link in comments Anastasia Lloyd-wallis Brian Walker Ebeltoft Group #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #MicroLearning #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailAustralia #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTraining #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends #WorkforceDevelopment

This week's featured blog focuses on 𝐤𝐞𝐲 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐚𝐧𝐝 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫. Download your copy now to understand best-use cases for AI in Australian Retail and map out your 2030 strategy - see link in article or in the comments. Reach out to our Head of Insights, Anastasia Lloyd-wallis for a comprehensive strategy review and personalised action plan. Our team will help you navigate the complexities of the current retail landscape and position your business for success. ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctor.com.au Anastasia Lloyd-wallis Brian Walker Retail Doctor Group The Retail Doctor Academy Ebeltoft Group #AnastasiaLloydWallis #AustralianBusiness #AusRetail #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #Ebeltoft #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends

𝐖𝐡𝐚𝐭 𝐬𝐚𝐥𝐞𝐬 𝐜𝐡𝐚𝐧𝐧𝐞𝐥𝐬 𝐚𝐫𝐞 𝐀𝐮𝐬𝐭𝐫𝐚𝐥𝐢𝐚𝐧 𝐫𝐞𝐭𝐚𝐢𝐥𝐞𝐫𝐬 𝐮𝐬𝐢𝐧𝐠 𝐭𝐨 𝐫𝐞𝐚𝐜𝐡 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐡𝐨𝐰 𝐡𝐚𝐬 𝐭𝐡𝐢𝐬 𝐜𝐡𝐚𝐧𝐠𝐞𝐝 𝐨𝐯𝐞𝐫 𝐭𝐡𝐞 𝐲𝐞𝐚𝐫𝐬? Fascinating insights from our latest research reveal a significant evolution in how Australian retailers are connecting with their customers. Retail Doctor Group's 2024 Consumer & Retailer Sentiment whitepaper shows an increasingly sophisticated multi-channel approach, with some surprising shifts in retailer preferences. An overwhelming 85% of Australian retailers are leveraging their own websites as primary sales channels. This digital-first approach demonstrates a clear understanding of where customers are spending their time, with 73% of retailers maintaining a brick-and-mortar presence. This suggests that high-performing Australian retailers aren't choosing between digital and physical - they're mastering both. Our research also reveals some unexpected trends in marketplace participation and emerging technologies like the metaverse. The year-over-year changes in these channels tell a compelling story about how Australian retail is evolving to meet changing consumer expectations. What's driving these changes? Our whitepaper takes a deep dive into: • Shifting consumer preferences • The role of experiential retail • The interplay between traditional and digital channels • Future trends shaping retail strategy For retail business owners and decision-makers, understanding these channel dynamics isn't just about where to sell - it's about creating seamless customer experiences that drive growth. Benchmark your channel strategy against industry leaders today. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰. 🔗 Download link in comments For more information on how to 𝐥𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐍𝐞𝐮𝐫𝐨𝐑𝐞𝐭𝐚𝐢𝐥 𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐛𝐲 𝐋𝐢𝐦𝐛𝐢𝐜 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬™ contact Anastasia Lloyd-wallis for your complimentary assessment now: ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctor.com.au Brian Walker Ebeltoft Group The Retail Doctor Academy #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends 

𝐇𝐨𝐰 𝐝𝐨 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬 𝐟𝐞𝐞𝐥 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞𝐢𝐫 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧? Our 2024 consumer sentiment data paints a nuanced picture of the Australian retail market. While 34% of consumers feel very confident about their financial position, there's still a significant 20% portion - 1 in every 5 consumers - who express pessimism. This split sentiment reflects the complex economic environment we're currently navigating.    For retailers, this mixed bag of consumer sentiment presents both challenges and opportunities. The key lies in understanding and addressing the concerns of the pessimistic segment while capitalising on the confidence of others. Understanding consumer behaviour is therefore the #1 area of interest for retail executives in 2024, seeing a growth of 13% since 2023.     But, how well can you truly know your customer? Limbic Insights™, Retail Doctor Group’s consumer-centric analytics service, helps you segment and understand your consumers better. In fact, those Limbic Insights™ helped us compile our latest whitepaper, giving you access to valuable insights that will shape your strategy moving forward. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰.   🔗 Download link in comments    For more information on how to leverage NeuroRetail powered by Limbic Insights™, contact Anastasia Lloyd-wallis for your complimentary assessment now:      ☎ +61 2 9460 2882  ✉ [email protected]  🌐 retaildoctor.com.au      Brian Walker Ebeltoft Group The Retail Doctor Academy     #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends 

𝐇𝐨𝐰 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐭𝐚𝐫𝐠𝐞𝐭 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫?   95% of Australian consumers now belong to at least one loyalty program, so the question you should be asking isn't whether you ought to have one or more loyalty program but rather, just how effectively are you leveraging your existing one right now?    Our latest research uncovers some thought-provoking insights about loyalty programs in Australian retail. What's particularly intriguing is that 3 out of 4 Australian consumers acknowledge that loyalty programs influence their buying behaviour.     Our research also uncovered distinct patterns in how loyalty programs shape consumer behaviour, from visit frequency to spend per visit. Most notably, 45% of consumers report being influenced to visit brands more frequently because of their loyalty programs – a significant opportunity for retailers looking to boost foot traffic and engagement.    But are retailers fully capitalising on this potential? The data suggests there's more to the story, with varying degrees of success across different retail sectors and program types. Our research explores which approaches yield the best results and why some programs outperform others.    However, what’s abundantly clear is that simply having a loyalty program isn't enough anymore. The key lies in understanding the nuanced relationships between program features and consumer behaviour – insights that could transform your customer retention strategy.    Discover how your loyalty program measures up against industry benchmarks. 𝐃𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰.    🔗 Download link in comments    For more information on how to leverage NeuroRetail powered by Limbic Insights™ contact Anastasia Lloyd-wallis for your complimentary assessment now: ☎ +61 2 9460 2882 ✉ [email protected] 🌐 retaildoctor.com.au   Brian Walker  Ebeltoft Group  Retail Doctor Group  The Retail Doctor Academy     #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends   

𝐖𝐡𝐚𝐭 𝐟𝐚𝐜𝐭𝐨𝐫𝐬 𝐝𝐨 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐡𝐞𝐧 𝐬𝐡𝐨𝐩𝐩𝐢𝐧𝐠 𝐢𝐧-𝐬𝐭𝐨𝐫𝐞? Our latest research reveals compelling shifts in Australian consumer preferences for in-store retail experiences throughout 2024, with 𝑠𝑖𝑔𝑛𝑖𝑓𝑖𝑐𝑎𝑛𝑡 𝑖𝑚𝑝𝑙𝑖𝑐𝑎𝑡𝑖𝑜𝑛𝑠 𝑓𝑜𝑟 𝑟𝑒𝑡𝑎𝑖𝑙 𝑠𝑡𝑟𝑎𝑡𝑒𝑔𝑦. The data demonstrates a clear hierarchy of factors influencing the in-store customer experience, from inventory management to staff interactions. What's particularly noteworthy is ℎ𝑜𝑤 𝑡ℎ𝑒𝑠𝑒 𝑝𝑟𝑒𝑓𝑒𝑟𝑒𝑛𝑐𝑒𝑠 ℎ𝑎𝑣𝑒 𝑒𝑣𝑜𝑙𝑣𝑒𝑑 𝑠𝑖𝑛𝑐𝑒 2022, showing distinct changes in consumer behaviour and expectations. One notable finding centres on the growing demand for omnichannel capabilities, with 𝑐𝑙𝑖𝑐𝑘-𝑎𝑛𝑑-𝑐𝑜𝑙𝑙𝑒𝑐𝑡 𝑠𝑒𝑟𝑣𝑖𝑐𝑒𝑠 𝑒𝑚𝑒𝑟𝑔𝑖𝑛𝑔 𝑎𝑠 𝑎 𝑘𝑒𝑦 𝑑𝑖𝑓𝑓𝑒𝑟𝑒𝑛𝑡𝑖𝑎𝑡𝑜𝑟 for Australian retailers. This trend signals an important shift in how consumers view the relationship between physical and digital retail spaces. The research also highlights critical insights about: • Stock availability expectations • Staff engagement preferences • Store presentation standards • Digital integration requirements These findings present valuable opportunities for Australian retailers to align their operational strategies with evolving consumer needs. 𝐅𝐨𝐫 𝐚 𝐜𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐨𝐟 𝐭𝐡𝐞𝐬𝐞 𝐭𝐫𝐞𝐧𝐝𝐬 𝐚𝐧𝐝 𝐭𝐡𝐞𝐢𝐫 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐢𝐦𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 & 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫 𝐧𝐨𝐰. 🔗 See download link in comments. Anastasia Lloyd-wallis Brian Walker Ebeltoft Group Retail Doctor Group The Retail Doctor Academy #AnastasiaLloydWallis #AusRetail #AustralianBusiness #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends

This week's featured blog focuses on 𝐤𝐞𝐲 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐟𝐫𝐨𝐦 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐚𝐧𝐝 𝐑𝐞𝐭𝐚𝐢𝐥𝐞𝐫 𝐒𝐞𝐧𝐭𝐢𝐦𝐞𝐧𝐭 𝐰𝐡𝐢𝐭𝐞𝐩𝐚𝐩𝐞𝐫. Download your copy now and turn challenges into opportunities - see link in article or in the comments. Anastasia Lloyd-wallis Brian Walker Retail Doctor Group The Retail Doctor Academy Ebeltoft Group #AnastasiaLloydWallis #AustralianBusiness #AusRetail #AustralianRetail #AustralianTrends #Benchmarks #BusinessAgility #BusinessGrowth #BusinessPerformance #BusinessTransformation #CEOCommunity #Coaching #ConsumerInsights #CustomerExperience #DataDrivenRetail #DigitalTransformation #Ebeltoft #FitForBusiness #FutureOfRetail #FutureRetail #GrowYourBusiness #Innovation #Insights #Limbic #LimbicInsights #LimbicRetail #MarketAdaptability #Neuroscience #OmniChannelRetail #Operations #People #RDG #RDGInsights #Retail #RetailAnalytics #RetailCEO #RetailDisruption #RetailDoctorGroup #RetailExcellence #RetailGrowth #RetailInnovation #RetailLeadership #RetailManagement #RetailPsychology #RetailStrategy #RetailSuccess #RetailTransformation #RetailTrends #RetailTrends2024 #SalesSkills #SmartRetail #SustainableRetail #Trending #Trends