Nothing we love more than a customer-centric revamp. And that’s exactly what we did for our friends at Mine Super, who wanted to enhance their website experience. So, after conducting a series of user workshops to identify usage trends and pain points, we set to work. Equipped with these insights, we simplified navigation, addressed accessibility and created a more engaging and interactive experience. Voila, a user-friendly site that also drives business objectives. Lovely.
CX Lavender
Advertising Services
Sydney, NSW 5,745 followers
We’re a full-service customer experience agency. We Make Stuff for People.
About us
We’re a full-service customer experience agency that grows businesses by helping them deliver more value to their customers. Over 25 years of CX understanding has taught us that, when you genuinely put people's interests first, you profit alongside them (talk about win-win). It's a simple, proven methodology we call Making Stuff for People.
- Website
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http://www.cxlavender.com.au
External link for CX Lavender
- Industry
- Advertising Services
- Company size
- 51-200 employees
- Headquarters
- Sydney, NSW
- Type
- Privately Held
- Founded
- 1997
- Specialties
- Digital and Technology, Consulting, Systems and platform development, Creative, Strategy, Emerging technology, Data, CX, UX, content planning, animation, in-housing, experience design, copywriting, brand strategy, customer journey, thought leadership, analytics, social media, media planning, channel planning, MarTech, AdTech, and CRM
Locations
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Primary
Level 29, 25 Bligh Street
Sydney, NSW 2000, AU
Employees at CX Lavender
Updates
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Fantastic morning supporting our partners at Zambrero on their annual #Plate4Plate Meal Packing Day! An incredible display of team work with 400,000 meals packed in just 2 hours across the country. All helping relieve food insecurity at schools in the Philippines. Jade C. Sissel Bergman Matthew Kenny Niki Gassett Owen Kemp Zambrero X Rise Against Hunger Thanks for inviting us, hair nets never felt so good.
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Great to see the next generation of innovation talent connect with our CSO Kim Verbrugghe at The University of Sydney Business School yesterday. The future’s bright! #CXL
I loved lecturing at The University of Sydney Business School on the topic of finding product-market-fit in corporate venturing and innovation. We talked about seeking signals over certainty, balancing research with speed to market, the power of observation in finding latent needs, the two way door principle, using lean experiments in validation and how to probe in ethnography for root causes and human hacks. Thank you Paulo Armi for having me 🙏🏻 CX Lavender #innovation #product #service #CX #venturing
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Don’t miss your opportunity to kickstart your advertising career. Applications for the Genus Grad Program close on 6 October at 11:59pm – click the link below to submit yours today. https://lnkd.in/gWzxkUjJ
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At a time when AI looms large, this year’s #Thiswayup festival was a reassuring and inspiring reminder of the power of human creativity for CX Lavender’s very own Ingrid Spiga, Claire Austin and Russell Nelson. From Damon Stapleton’s belief in the power of opinions, subjectivity, obscure connections and lateral leaps of the human mind, to Wade Kingsley’s assertion that as long as we're trying to communicate with humans, humans should be at the centre of everything we do. And far from shunning AI, Nilesh Ashra’s hands on demonstration of AI as a catalyst for creativity gave a glimpse into ways the industry can embrace the changing tech landscape. Thanks to AWARD for the big dose of inspo (and reassurance that the robots aren't coming for our jobs).
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Want to put your skills to the test and grow your confidence, all while getting paid for it? We’ve got the grad program for you. Apply today through the link below. Applications close on 6th October. https://lnkd.in/gWzxkUjJ
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Are you ready to kick off your career in advertising? Our Genus Grad program puts learning first with real campaigns to work on, mentoring and more. Learn more about the program at the link below. https://lnkd.in/gWzxkUjJ
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Get some insider info on creating a successful application from our Genus Founder, Tess Lavender. Get the tips and learn more about the Genus Grad Program via the link below. https://lnkd.in/eCgp2zCU
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CX Lavender reposted this
CX Lavender ramps up Genus Graduate Program for 2025 intake Since 2015, CX Lavender has recruited 42 graduates through the Genus program, with many still employed at the agency.