Canstar

Congratulations Red Energy, the winners of Canstar Blue’s 2024 Most Satisfied Customer Award for Electricity Providers in the Small Businesses category. Red Energy impressed more than 600 small business owners surveyed by Canstar Blue, who scored the provider 5 stars in all key areas: customer service, value for money, online tools and advice, bill and cost clarity, and ease of sign up. Canstar Blue CEO Megan Doyle presented Red Energy CEO Iain Graham and the team with Red Energy’s award earlier this month. It looks like they’re going to need a bigger wall!

Congratulations to the winners of Canstar’s 2024 Savings and Everyday Banking Awards. Canstar’s Bank of the Year Award for Savings recognises the institutions offering competitive savings accounts and term deposits in Australia while our Bank of the Year Award for Everyday Banking award recognises the institutions offering competitive transaction accounts and credit cards for a variety of consumers in Australia. 🏆 Bank of Queensland (BOQ) has claimed Canstar’s Bank of the Year Award for Savings, thanks to its stellar performance across various savings and term deposit account types. BOQ’s Future Saver and Smart Saver accounts stand out for their high interest rates, rewarding customers who meet monthly criteria, alongside market-leading term deposit rates, particularly in the 6-12 month range. 🏆 Great Southern Bank celebrates its 10th consecutive Customer-Owned Bank of the Year Award for Savings. A testament to its strength in the savings product arena, Great Southern Bank offers several strong savings accounts to match customer saving styles and goals. Whether it’s Great Southern Bank’s Goal Saver or Home Saver, customers who meet conditions can be rewarded with competitively high interest rates. 🏆 Australian Military Bank Ltd made significant strides in 2024, securing Canstar’s Customer-Owned Bank of the Year Award for Everyday Banking. Its flagship Military Rewards Account stands out with its attractive cashback program and zero annual or service fees, delivering strong value to members. This achievement is further bolstered by the solid performance of its Low Rate Visa Credit Card, offering competitive rates and features. 🏆 HSBC has claimed the Bank of the Year Award for Everyday Banking, maintaining its leadership in the transaction banking sector with the Everyday Global Account, recognised for fee-free transactions and a cashback program on purchases under $100. Strengthening its position, HSBC’s Premier World Mastercard (Rewards Plus) offers no annual fee, excellent rewards, and comprehensive complimentary insurance benefits, making it a top choice for customers seeking value and flexibility. For more on our Savings Awards, click the link below or to find out more about our Everyday Banking Awards, visit: https://lnkd.in/g2qKm34N

🏡 Is your home and contents insurance bill higher this year? You’re not alone. Our latest research reveals that annual premiums have risen by an average of 13%, meaning many Australians are now paying an extra $286 a year. Of course, actual increases vary depending on individual circumstances and insurer choice. But here’s the good news: policyholders don’t need to sacrifice cover to save money. Switching insurers could help unlock significant savings. 🔍 At Canstar, our experts evaluated insurance policies from 49 providers, analysing more than 20,000 quotes across eight regions, three cover types, and up to two sum-insured amounts. The results? On average, switching to a Canstar 5-Star Rated home and contents insurance policy could save you $819 – or 32% compared to the rest of the market. Our Star Ratings not only highlight potential savings but also help Australians find the right insurance policy for their needs. We highlight top-rated policies offering exceptional value and service. Outstanding Value Awards are given to the highest-performing policies in our Star Ratings research, while our Most Satisfied Customers – Home Insurance Claims Award is based on feedback from hundreds of Australians about their experience with their provider’s claims process. Looking to save and secure great cover? This year’s national award-winning home insurance providers include: 🏆 Home and Contents Insurance: AAMI, Allianz Australia, Budget Direct, Westpac (Inc. Bank of Melbourne, BankSA and St. George Bank) 🏆 Home Insurance: AAMI, Allianz Australia, Budget Direct, Westpac (Inc. Bank of Melbourne, BankSA and St. George Bank), and Youi Insurance 🏆 Contents Insurance: AAMI, Suncorp Group, Westpac (Inc. Bank of Melbourne BankSA and St. George Bank) 🏆 Most Satisfied Customers Home Insurance Claims: RACQ

Today, we had the incredible privilege of hosting Duncan Armstrong OAM OLY, former Olympic champion and passionate mental health advocate, right here at Canstar! Duncan opened up about the personal challenges men face in addressing their mental health, sharing powerful stories from the peaks and valleys of his Olympic journey. A Canstar team member at the event, Lindell Ngaluafe shares his takeaway from the event, commenting, "We listened intently to some of the stories of his success winning the 200 metres freestyle in world record time at the Seoul Olympics, the highs and lows of how it impacted his life, and providing candid perspectives and insights on personal and professional resilience and growth, and the importance of seeking help from mentors and paying attention to our daily habits in order for us to succeed personally. From tales of the Olympic podium to his ongoing health journey, Duncan reminded us all of the importance of self-awareness, prioritising well-being, and the role our families play in keeping us grounded. His powerful message resonated deeply with our team, inspiring us all to reflect and take action." A massive thank you to Duncan for sharing his journey and to our wonderful colleague, Kevin Smart, MBA, for leading such an engaging and thoughtful conversation. Together, we’re building a stronger, more supportive community at Canstar. 

Congratulations today to Canstar’s 2024 First Home Buyer Award winners. The Canstar First Home Buyer awards recognise financial institutions offering outstanding value home loans and additional services that benefit first home buyers in making an informed decision when purchasing a home for the first time. The Bank of the Year award is awarded to a bank that offers outstanding value to first home buyers across all states and territories while the Customer Owned Bank of the Year Award goes to one institution that is present in the particular state or territory. The full list of winners for 2024 are: 🏅 First Home Buyer - Bank of the Year: Bendigo Bank 🏅First Home Buyer - Customer Owned Bank of the Year NSW: G&C Mutual Bank 🏅First Home Buyer - Customer Owned Bank of the Year QLD: Queensland Country Bank 🏅First Home Buyer - Customer Owned Bank of the Year VIC: G&C Mutual Bank 🏅First Home Buyer - Customer Owned Bank of the Year SA: Beyond Bank Australia 🏅First Home Buyer - Customer Owned Bank of the Year WA: Beyond Bank Australia We assessed 46 providers using our unique and sophisticated methodology that considers five categories that follow a customer's journey through the life of the home loan, from planning for a first home to closing a home loan. Joshua Sale, Canstar’s Group Manager - Research, Ratings & Product Data, says, “The first home buying process can be overwhelming for many reasons, and choosing your lender is just one of them. Helping Australians to understand what exceptional service should look like is important.”

🌟We’ve announced the winners for: - Canstar’s Bank of the Year Small Business Award 2024 - Canstar's 2024 Outstanding Value - Business Savings and Transaction Account Awards - Canstar’s 2024 Business Credit Card Awards The Canstar research team have worked diligently to crunch the numbers across all three awards, using our unique and sophisticated methodology tailored to each category. An assessment of value, quality of service and customer satisfaction is considered to produce the list of award winners. Congratulations to the winners in each category: 🎖️Canstar’s Small Business Award 2024 ANZ 🎖️Canstar's 2024 Outstanding Value - Business Savings and Transaction Account Awards AMP, Australian Mutual Bank Ltd, Community First Bank, Heritage Bank, Macquarie Group, Newcastle Permanent, Regional Australia Bank, Suncorp Bank, Westpac 🎖️Canstar’s 2024 Business Credit Card Awards American Express, Newcastle Permanent, St.George Bank, Suncorp Bank, Westpac

We’re always looking for new ways to stay active, so this year we took inspiration from the iconic annual Tour de France and started our own version to boost our health and wellbeing in and out of work. Mirroring the dates of the famous tour (29 June to 21 July), we had dozens of team members across the world take part in a distance and steps challenge, clocking more than 2 million collective steps.  Proving there is nothing like friendly competition to bring people together and get them moving, we saw some incredible stamina and commitment over those weeks - and particularly from our winners. We crowned developer Alexander Uy as our Tour De Canstar Group speed demon after reaching an impressive 400 km over the course of the event, and Canstar Blue Group Manager Distribution Morgan Mantova took some serious strides, walking more than 319,000 steps. Safe to say, the whole team earned the right for a serious treat by the end. Here’s to many more health and wellbeing initiatives that keep us moving as a team.

For more than three decades, we’ve been committed to highlighting excellence in the banking industry, and our Customer Satisfaction Awards play a crucial role in this. These awards, which complement our expertly researched Star Ratings and Awards, reflect the satisfaction levels of customers with their banking providers. Our Banking Customer Satisfaction Awards are based on genuine feedback from consumers regarding their interactions with a provider. We partner with a reputable market research company to gather insights from Australians, gauging their satisfaction levels across various financial products and services. In each category, we cast a wide net, gathering responses from a diverse cross-section of the Australian population, amounting to approximately 9,200 individuals. We ensure that only feedback from respondents who have used the product or service within the designated time frame is incorporated into the results.  🏆 Today, we’re announcing the winners of our 2024 Customer Satisfaction Awards in Banking including: 🏢 Major Bank 🏦 Bank and Customer-Owned Bank 🏠 Home Lender 💳 Credit Card and Rewards Credit Cards ✈️ Frequent Flyer Program 📱  Mobile Banking App Curious to see if your current banking provider stands among the best?

At Canstar, we're dedicated to recognising excellence in the insurance industry, and our Customer Satisfaction Awards are a vital part of that mission. These awards, which complement our expertly researched Star Ratings and Awards, are a testament to how satisfied customers are with their insurance provider. 🔍 How We Determine Winners: Our Customer Satisfaction Awards are based solely on real feedback from consumers about their experiences with a provider. We partner with a respected professional market research company to gather insights from Australians regarding their satisfaction levels with various financial products and services. In each category, we gather responses from a broad cross-section of the Australian population, totalling around 9,200 people. We ensure that only feedback from respondents who have used the product or service within the specified time frame is included in the results. 🏆 Today, we're excited to unveil the winners of our 2024 Customer Satisfaction Awards in the following categories: 🏠 Home Insurance - https://lnkd.in/ga9WAsV8 🚗 Car Insurance & Roadside Assistance - https://lnkd.in/gq4jYdvu 👴🧓 Seniors Car & Home Insurance - https://lnkd.in/ga2VB8bH ✈️ Travel Insurance - https://lnkd.in/gvTr5ZQN 🐶 Pet Insurance - https://lnkd.in/gRauSxNG Curious to see if your current insurance provider stacks up with the best?

Celebrating diversity and fostering inclusivity is close to our hearts here at Canstar, and for this years' #PrideMonth, we embraced our creativity and self-expression with a vibrant Tie-Dye Workshop. Our team enjoyed creating colourful masterpieces, each one as unique as the individuals who made them. It was a joyful reminder of the beauty in our differences and the strength in our unity. At Canstar, we believe in celebrating every person’s unique contributions and ensuring everyone feels heard, valued, and included. Here's to many more heartwarming moments of togetherness and pride!