Canstar

Canstar

Financial Services

Australia’s biggest financial comparison site*

About us

Canstar is Australia’s biggest financial comparison site*, comparing more brands than any other. Our purpose is to simplify the world of finance and help consumers confidently find the right product for them. We’ve been working hard on this for some time. In fact, we were one of the original comparison services in Australia having started up in 1992 as a privately-owned financial research agency. Today, we are one of Australia’s fastest growing digital businesses, with over 2 million Australians visiting our sites each year, and 4 in 5 people recognising the Canstar logo. Customers who visit our site are able to compare 820 brands across more than 30 different finance categories*, including banking, insurance and superannuation. We understand that people don’t always love managing their finances, but we do. That’s why our team collects, analyses and researches thousands of finance products to develop our expert value-based, not just price based, Star Ratings and Awards. We’ve also recently launched Customer Satisfaction Awards to add a consumer perspective to the comparison equation. In 2010, we expanded our services and launched Canstar Blue to provide customer satisfaction research and ratings for over 1,800 brands across more than 300 different consumer products and services including energy, telco. We engage respected professional market research companies to ask consumers about their personal brand experiences. With a strong focus on product and service excellence, our aim is to act as the real voice of the consumer (based on quantitative research). Whilst our rating models differ between Canstar and Canstar Blue, we exist to help customers confidently choose the right product for them irrespective of whether it is a home loan, a super fund or an energy plan. In 2021, we welcomed fellow financial comparison site, RateCity (RateCity.com.au) to the Canstar Group. *See Canstar.com.au/biggest-original for more details.

Industry
Financial Services
Company size
51-200 employees
Type
Privately Held
Founded
1992
Specialties
Finance Comparison, Consumer product ratings, and Insurance Comparison

Locations

Employees at Canstar

Updates

  • View organization page for Canstar, graphic

    10,125 followers

    Today, we had the incredible privilege of hosting Duncan Armstrong OAM OLY, former Olympic champion and passionate mental health advocate, right here at Canstar! Duncan opened up about the personal challenges men face in addressing their mental health, sharing powerful stories from the peaks and valleys of his Olympic journey. A Canstar team member at the event, Lindell Ngaluafe shares his takeaway from the event, commenting, "We listened intently to some of the stories of his success winning the 200 metres freestyle in world record time at the Seoul Olympics, the highs and lows of how it impacted his life, and providing candid perspectives and insights on personal and professional resilience and growth, and the importance of seeking help from mentors and paying attention to our daily habits in order for us to succeed personally. From tales of the Olympic podium to his ongoing health journey, Duncan reminded us all of the importance of self-awareness, prioritising well-being, and the role our families play in keeping us grounded. His powerful message resonated deeply with our team, inspiring us all to reflect and take action." A massive thank you to Duncan for sharing his journey and to our wonderful colleague, Kevin Smart, MBA, for leading such an engaging and thoughtful conversation. Together, we’re building a stronger, more supportive community at Canstar. 

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for Canstar, graphic

    10,125 followers

    Congratulations today to Canstar’s 2024 First Home Buyer Award winners. The Canstar First Home Buyer awards recognise financial institutions offering outstanding value home loans and additional services that benefit first home buyers in making an informed decision when purchasing a home for the first time. The Bank of the Year award is awarded to a bank that offers outstanding value to first home buyers across all states and territories while the Customer Owned Bank of the Year Award goes to one institution that is present in the particular state or territory. The full list of winners for 2024 are: 🏅 First Home Buyer - Bank of the Year: Bendigo Bank 🏅First Home Buyer - Customer Owned Bank of the Year NSW: G&C Mutual Bank 🏅First Home Buyer - Customer Owned Bank of the Year QLD: Queensland Country Bank 🏅First Home Buyer - Customer Owned Bank of the Year VIC: G&C Mutual Bank 🏅First Home Buyer - Customer Owned Bank of the Year SA: Beyond Bank Australia 🏅First Home Buyer - Customer Owned Bank of the Year WA: Beyond Bank Australia We assessed 46 providers using our unique and sophisticated methodology that considers five categories that follow a customer's journey through the life of the home loan, from planning for a first home to closing a home loan. Joshua Sale, Canstar’s Group Manager - Research, Ratings & Product Data, says, “The first home buying process can be overwhelming for many reasons, and choosing your lender is just one of them. Helping Australians to understand what exceptional service should look like is important.”

    First Home Buyer Awards 2024 | Canstar

    First Home Buyer Awards 2024 | Canstar

    canstar.com.au

  • View organization page for Canstar, graphic

    10,125 followers

    🌟We’ve announced the winners for: - Canstar’s Bank of the Year Small Business Award 2024 - Canstar's 2024 Outstanding Value - Business Savings and Transaction Account Awards - Canstar’s 2024 Business Credit Card Awards The Canstar research team have worked diligently to crunch the numbers across all three awards, using our unique and sophisticated methodology tailored to each category. An assessment of value, quality of service and customer satisfaction is considered to produce the list of award winners. Congratulations to the winners in each category: 🎖️Canstar’s Small Business Award 2024 ANZ 🎖️Canstar's 2024 Outstanding Value - Business Savings and Transaction Account Awards AMP, Australian Mutual Bank Ltd, Community First Bank, Heritage Bank, Macquarie Group, Newcastle Permanent, Regional Australia Bank, Suncorp Bank, Westpac 🎖️Canstar’s 2024 Business Credit Card Awards American Express, Newcastle Permanent, St.George Bank, Suncorp Bank, Westpac

  • View organization page for Canstar, graphic

    10,125 followers

    We’re always looking for new ways to stay active, so this year we took inspiration from the iconic annual Tour de France and started our own version to boost our health and wellbeing in and out of work. Mirroring the dates of the famous tour (29 June to 21 July), we had dozens of team members across the world take part in a distance and steps challenge, clocking more than 2 million collective steps.  Proving there is nothing like friendly competition to bring people together and get them moving, we saw some incredible stamina and commitment over those weeks - and particularly from our winners. We crowned developer Alexander Uy as our Tour De Canstar Group speed demon after reaching an impressive 400 km over the course of the event, and Canstar Blue Group Manager Distribution Morgan Mantova took some serious strides, walking more than 319,000 steps. Safe to say, the whole team earned the right for a serious treat by the end. Here’s to many more health and wellbeing initiatives that keep us moving as a team.

    • No alternative text description for this image
  • View organization page for Canstar, graphic

    10,125 followers

    For more than three decades, we’ve been committed to highlighting excellence in the banking industry, and our Customer Satisfaction Awards play a crucial role in this. These awards, which complement our expertly researched Star Ratings and Awards, reflect the satisfaction levels of customers with their banking providers. Our Banking Customer Satisfaction Awards are based on genuine feedback from consumers regarding their interactions with a provider. We partner with a reputable market research company to gather insights from Australians, gauging their satisfaction levels across various financial products and services. In each category, we cast a wide net, gathering responses from a diverse cross-section of the Australian population, amounting to approximately 9,200 individuals. We ensure that only feedback from respondents who have used the product or service within the designated time frame is incorporated into the results.  🏆 Today, we’re announcing the winners of our 2024 Customer Satisfaction Awards in Banking including: 🏢 Major Bank 🏦 Bank and Customer-Owned Bank 🏠 Home Lender 💳 Credit Card and Rewards Credit Cards ✈️ Frequent Flyer Program 📱  Mobile Banking App Curious to see if your current banking provider stands among the best?

    Most Satisfied Customer Awards: Banking 2024 | Canstar

    Most Satisfied Customer Awards: Banking 2024 | Canstar

    canstar.com.au

  • View organization page for Canstar, graphic

    10,125 followers

    At Canstar, we're dedicated to recognising excellence in the insurance industry, and our Customer Satisfaction Awards are a vital part of that mission. These awards, which complement our expertly researched Star Ratings and Awards, are a testament to how satisfied customers are with their insurance provider. 🔍 How We Determine Winners: Our Customer Satisfaction Awards are based solely on real feedback from consumers about their experiences with a provider. We partner with a respected professional market research company to gather insights from Australians regarding their satisfaction levels with various financial products and services. In each category, we gather responses from a broad cross-section of the Australian population, totalling around 9,200 people. We ensure that only feedback from respondents who have used the product or service within the specified time frame is included in the results. 🏆 Today, we're excited to unveil the winners of our 2024 Customer Satisfaction Awards in the following categories: 🏠 Home Insurance - https://lnkd.in/ga9WAsV8 🚗 Car Insurance & Roadside Assistance - https://lnkd.in/gq4jYdvu 👴🧓 Seniors Car & Home Insurance - https://lnkd.in/ga2VB8bH ✈️ Travel Insurance - https://lnkd.in/gvTr5ZQN 🐶 Pet Insurance - https://lnkd.in/gRauSxNG Curious to see if your current insurance provider stacks up with the best?

    • No alternative text description for this image
  • View organization page for Canstar, graphic

    10,125 followers

    Celebrating diversity and fostering inclusivity is close to our hearts here at Canstar, and for this years' #PrideMonth, we embraced our creativity and self-expression with a vibrant Tie-Dye Workshop. Our team enjoyed creating colourful masterpieces, each one as unique as the individuals who made them. It was a joyful reminder of the beauty in our differences and the strength in our unity. At Canstar, we believe in celebrating every person’s unique contributions and ensuring everyone feels heard, valued, and included. Here's to many more heartwarming moments of togetherness and pride!

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for Canstar, graphic

    10,125 followers

    Every year we dream up a special event for the kids of Canstar to enjoy at the office. It’s always one of the highlights on our calendar, and a chance to meet the children who are so important to our peers as a way to build stronger connections at work. Plus the loud whooping and red faces running around every year is always a sight to behold. Last Friday night we hosted our first 🎥 Kids Movie Night, with a screening of the classic film Shrek and plenty of 🍿 popcorn, 🍕 pizza and 🍭 movie snacks to keep everyone happy. It was a shrek-tacular way to round out the week and nurture our future Canstar superstars. 

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for Canstar, graphic

    10,125 followers

    Cash rate rises from the Reserve Bank over the past two years have benefited Australian savers by creating a more competitive market for term deposit rates. Today we’re announcing Canstar’s Term Deposits Awards, which shine a spotlight on financial institutions that excel in offering high-quality term deposit products, covering rates, terms, and product features to meet the diverse needs of depositors.  This year, Canstar has assessed 74 products from 62 providers to determine 2 outstanding award-winning providers.  Using Canstar’s unique and sophisticated methodology, we identify the bank and customer-owned institution that achieve the highest cumulative score, earning them the prestigious Bank of the Year and Customer-Owned Bank of the Year Awards for Term Deposits. Our expert research team delved into deposit amounts of $25,000 and $75,000, spanning a variety of terms from one month to five years. Leveraging six months of historical interest rates, we meticulously evaluated each offering to ensure comprehensive coverage. Congratulations to the winners:  🥇 Judo Bank Bank of the Year – Term Deposit 🥇 G&C Mutual Bank Customer-Owned Bank of the Year – Term Deposit Curious to learn more? Click the link below to dive into the full details of our methodology and uncover the intricacies behind our assessments.

    Term Deposits Awards 2024 | Canstar

    Term Deposits Awards 2024 | Canstar

    canstar.com.au

  • View organization page for Canstar, graphic

    10,125 followers

    We’re announcing the winners of Canstar’s 2024 Car Insurance Star Ratings and Awards! 🚗 Canstar’s annual awards recognise the car insurance providers offering Aussie drivers exceptional value when it comes to protecting their car. Our Research, Ratings and Product Data Manager, Joshua Sale, sheds light on the rigorous process behind determining the winners. “Using Canstar’s sophisticated ratings methodology, each car insurance product undergoes thorough assessment, providing drivers with a shortlist of top-rated policies to streamline their search. “The national, state, and territory Outstanding Value Awards recognise insurers with the best overall performance across price and features for various types of vehicle owners. Additionally, the Outstanding Claims Service Award celebrates the insurer delivering superior claims satisfaction and features nationwide.” 📊 Numbers Crunched by Canstar: - 42 providers meticulously rated - 51 products rigorously assessed - 11 deserving providers crowned with awards Congratulations to Bingle, Budget Direct, ING Australia, ROLLiN' Insurance , Real Insurance and Virgin Money Australia for taking home the national award this year and setting the benchmark for excellence in the car insurance industry. Uncover the distinct qualities that accelerated these providers to pole position in our detailed award announcement that also includes our state and territory winners.🏁

    Car Insurance Star Ratings and Awards 2024 | Canstar

    Car Insurance Star Ratings and Awards 2024 | Canstar

    canstar.com.au

Affiliated pages

Similar pages

Browse jobs