As the Philippines celebrates National Heroes Day, we highlight the inspiring stories of our Learning and Development team, our office heroes, who are dedicated to supporting trainee success and employee growth. Their commitment truly helps everyone excel and thrive. Come for a career, Stay for the fun! #AHero #HeroesDayPH #AcquireBPO
Acquire BPO
Outsourcing and Offshoring Consulting
Melbourne, VIC 42,597 followers
The partner of choice for corporate growth, enabling businesses to leverage the best global resources at the right price
About us
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence. We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario. Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths. We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus. Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth. We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation. As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities. Visit www.acquirebpo.com for more information.
- Website
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http://www.acquirebpo.com
External link for Acquire BPO
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Melbourne, VIC
- Type
- Privately Held
- Founded
- 2005
- Specialties
- Sales, Technical Support, Customer Service, Call Center, Collections and Forbearance, Accounting, Marketing Services, and Back Office
Locations
Employees at Acquire BPO
Updates
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Are you leveraging the offshore advantage effectively? Amidst the global shift to remote work, Australian companies are unlocking substantial cost savings and tapping into a broader talent pool by establishing distributed teams. Despite common misconceptions, offshoring can slash operational costs by up to 70% while accessing high-quality talent from regions like the Philippines. The future of business isn't just local; it's globally distributed. Is your strategy adapting to these changes? #Offshoring #Outsourcing #AcquireBPO
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Today, the Philippines commemorates Ninoy Aquino Day, honouring his bravery. Our A-Team reflects on what this day means to them as they remember his significant impact on the nation's history. #NinoyAquinoDay #AcquireBPO
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Amazing A-Team members from the Philippines took the stage in the electrifying Battle of Voices! The HRBP team opened online auditions to all A-Team members in the Philippines, but only 10 exceptional talents made it to the final round. This thrilling event perfectly captures our spirit: "Come for a career, stay for the fun!" #ATeam #AcquireBPO
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Offshore Outsourcing or Offshoring is more than just a cost-saving strategy; it's a transformative approach that combines global talent acquisition with cost efficiency. By tapping into offshore expertise, businesses not only reduce expenses but also enhance their operational capabilities, scale effectively, and stay competitive in a global market. #Offshoring #AcquireBPO
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We aim to help your business optimise performance through our outsourcing solutions that enhance efficiency and provide access to specialised expertise. Visit https://lnkd.in/gwm7MCN8 to learn more. #Outsourcing #BPO #AcquireBPO
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A proposal has been made to improve consumer access to customer service in phone, cable, and broadband sectors, focusing on live representative access, renewals, cancellations, and support for people with disabilities. Emphasising consumer convenience over profits, outsourcing can enhance service efficiency by offering specialised expertise and scalable resources. Additionally, telecom companies are increasingly using AI, including chatbots, to improve customer experience and reduce costs, with AI-driven services expected to grow significantly by 2030. #Telecomm #Outsourcing #AcquireBPO
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Risk mitigation and compliance are vital for businesses. BPO solutions help manage these areas effectively, protecting data privacy and enhancing customer experiences with their expertise and robust security measures. Learn more at https://www.acquirebpo.com #RiskCompliance #AcquireBPO
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Is your business truly putting humans first in your omnichannel strategy? Despite the surge in digital solutions, many companies still struggle to achieve their customer service goals. The key? Human-centric customer interactions. Customer service is the foundation on which today's top businesses are built, and investing in a robust omnichannel CX suite that offers personalised, secure, and consistent experiences across all platforms isn't just beneficial—it's essential for survival in today's competitive landscape. #CX #OmnichannelStrategy #AcquireBPO
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As your business partner to success, we treat your business like our own. Our customer retention experts, proven CRM techniques, and tools are designed to boost response rates, increase order values, and maximise your revenue and profit. Visit https://www.acquirebpo.com to learn more! #Outsourcing #CRM #AcquireBPO