Earlier this week, Apple published a whitepaper titled "Longevity by Design." The purpose, Apple says, is to explain "the company's principles for designing for longevity—a careful balance between product durability and repairability." It also contains some notable changes to Apple's parts pairing and repair technology.
Here is a summary of the action items in the document's 24 pages:
- The self-service diagnostics tool that arrived in the US last year is now available in 32 European countries.
- True Tone, the color-balancing screen feature, can soon be activated on third-party screens, "to the best performance that can be provided."
- Battery statistics, like maximum capacity and cycle count, will be available "later in 2024" for third-party batteries, with a notice that "Apple cannot verify the information presented."
- Used Apple parts, transferred from one to another, will be "as easy to use as new Apple parts" in select products "later this year."
- Parts for "most repairs" from Apple's Self Service Repair program will no longer require a device serial number to order.
Changes timed to "later this year" may well indicate their arrival with iOS 18 or a subsequent update.
Apple’s take on repair focuses on scale
To whom is Apple's document explaining its principles? Apple might say it's speaking to consumers and the public, but one might infer that the most coveted audience is elected representatives, or their staff, as they consider yet another state or federal bill aimed at regulating repair. Earlier this year, Oregon and Colorado passed repair bills that stop companies from halting repairs with software checks on parts, or "parts pairing." Other recent bills and legal actions have targeted repair restrictions in Minnesota, Canada, and the European Union.
Apple came out in support of a repair bill in California and at the federal level, in large part because it allows for parts and tools pricing at "fair and reasonable terms" and requires non-affiliated vendors to disclose their independence and use of third-party parts to customers.