Verizon Call Filter 4+

My Experience

I downloaded the Call Filter app and used the free plan it provides but Verizon can choose to automatically sign you up for the Plus version and charge you $2.99 a month. I didn’t realize this until I noticed my bill was getting a few dollars higher and higher each month and I hadn’t ordered or purchased anything so I done some digging on My Verizon App and I found what the charges were and that Verizon could enroll you in it themselves without even verifying or confirming it with you before hand and was VERY upset!! I then figured out how to take off the Call Filter Plus from my bill and did so but more then likely will not get my 2.99 back for each month they charged without my permission, unfortunately. And it being Easter Sunday, plus with Covid-19 accommodations I can not get in touch with anyone from Verizon about getting a refund if possible until 7am tomorrow morning Monday, April 12th 2020. So my advice would be to not download this app at all unless you want the “Plus” Version because they will automatically sign you up for it anyways and you won’t know until you realize you bill is increasing monthly without any changes you have made yourself.

Don’t trust it! It is not real and never connects!

This app is not to be trusted! It does none of what it says it is supposed to do and in fact it does the exact opposite and HELPS spammers contacts me! It has never once given me any information. ALL INFORMATION FROM THIS APP IS FAKE and suddenly I can’t even log in. Now how is it that I could download the app on my own and now within the app it’s basically pointless? There seems to be no contact information for anyone concerning this app. What I do think I will do is show my experiences on every social medial platform and also have all of my friends and family who are huge in the content creating field also showcase what has happened. I have clear and precise evidence of these things, as a matter of fact I have everything. All the way down to the illegal acts as well. I at least will show you grace and not blast you on here and instead wait to go public or find one of the publications that write on Verizon and also Apple’s MANY shortcomings and HUGE SECURITY BREACHES ALONG WITH BROKEN PROMISES OF KEEPING OUR PERSONAL LIVES DATA SAFE. The only thing you’ve managed to successfully keep safe together I’d say would be the two of y’all’s savings accounts and your mouths closed when you know there is something wrong and instead wait until it hits the fan and you must tell. And that is sad!!!!

Developer Response ,

Thank you for your feedback. We're sorry that you are having trouble with the Call Filter app. Please email us your phone number that you have signed up for Call Filter to [email protected]. We can check to make sure you are set up correctly. (7/15-4)

Randomly starts blocking all calls!

The app quit working and started blocking all calls. There’s no way to see this is happening because it doesn’t tell you when it’s blocked calls and the calls don’t show up in recent cal history. I only figured it out after someone called my home phone to ask why I didn’t answer my iPhone. At that point, after troubleshooting, I realized I wasn’t receiving any calls at all on my iPhone, but to the person calling, it rings like normal and then goes to voicemail. In troubleshooting that issue, I tried to turn off spam filtering and it wouldn’t turn off. That allowed me to realize it’s probably what was causing the issue so I uninstalled it and bingo. I started receiving calls again.

I reinstalled it a few days later and it worked for about a week before it started blocking all calls again! I’ve uninstalled it for good now.

In addition, you can’t block #’s with the app. Verizon requires you to pay a monthly fee to block more than a small amount of #’s (I think it’s 10). It’s unethical to charge consumers to stop unwanted calls because it shows you have no incentive to help fix the issue of spam calls since you’re using them to make money. How long before Verizon starts helping spammers so the problem becomes some bad all Verizon customers are forced to sign up for their blocking service?