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Low Total Cost of Ownership

Alemba Service Manager is a low total cost of ownership solution, which allows you to support an unlimited number of customers in one system.

  • The licence-free end user portal: Configure branded portals for your customers at no additional cost.
  • Cost-effective analyst licensing model: Supports both concurrent and dedicated licences.

ITSM Best Practice

Alemba Service Manager has achieved PinkVERIFY™ certification for 18 ITSM processes.
Find out more here.

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Zero Code

Zero Code

With Alemba Service Manager’s powerful drag-and-drop workflow engine, you can create virtually any business process that follows a logical workflow. No coding required!

Interfaces for everyone

Alemba Service Manager’s flexible pricing model considers the needs of different kinds of users, offering interfaces for everyone, everywhere.

Interfaces
Connectors

Advanced Integration

Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.

Flexible deployment

Choose between Cloud or On-premise and effortlessly move
between the platforms. We’ll never lock you in!

Pink Elephant

Industry Achievements

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

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Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

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Cherwell End Of Life: Transitioning to Alemba Service Manager

22 Jul 2024

The end-of-life announcement for Cherwell Service Management presents significant business implications for organizations currently relying on the Cherwell ITSM tool to administer the delivery of IT Service Management processes.

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Emerging Trends in ITSM Webinar: Highlights

04 Mar 2024

Alemba’s recent webinar on Emerging Trends in ITSM provided valuable insights into key industry developments.

Read the article