Petco

We brought Cici (8 yo YoChon F, timid) for her second grooming here. She loved it. Again!!

We been here twice and both times we've had a great experience. Mainly, Cici comes out happy to show off, clearly they be been glowing up in the back. I went to a local Bothell groomer recently and paid $120 only to have a dirty and scared dog. Petco is awesome. This Petco has great groomers. They even got us in on Christmas Eve

Needless to say, a new Lamby came home too.

Like I said. Cici is over the moon and sleeping with her Lamby. She really had fun today. That's the most important. 2nd she's beautiful for Christmas. 3rd. When we were in the store I met the small animal guy and he loved them. He loves them.

Finally, I met the on floor and on duty manager. She's maintaining this large store very well. I think, this is a good Petco.

I just experienced a really frustrating situation at the Petco location. We were passing through the area during a road trip with my toddler and dog, and we needed a quick nail trim for our furry friend. Even though I had called ahead to schedule an appointment for 11:30 am, we couldn't make it at that time as planned. When we called to reschedule for a later time, there were no available appointments. They suggested a walk-up nail trim, something we've done at our local Petco before, so we agreed.

However, when we arrived at 1 pm, the groomer at the counter told us we needed an appointment for any service. We explained our situation, but they could only offer an available slot for a nail trim at 3:30 pm because the staff had to go on their lunch break. It was disappointing and frustrating that they couldn't be more accommodating.

The way we were treated left us feeling incredibly defeated. It's really disheartening to encounter such a lack of flexibility, empathy, and understanding, especially when you're not from the area and just need a quick service.

My 9 month old Goldendoodle was sent away to have a matted area on her under carriage shaved by a veterinarian. (It was one small mat.) Upon bringing her back four days later per their request (poor choice) they shaved her & took even her beautiful long black eye lashes off. Leaving her hind area & under carriage in flamed & shaved. Upon dropping here she was shaved in her under carriage brushed & brushed to their particulars. This sweetheart deserved a groom It's no wonder 205ths Petco is fully booked & 196th is wide open. Forest we adore at 205th .

I took my dog in to get groomed and realized his rabies was a month late so they could not take him, which is fine. The girl at the desk said he would need a but shave before they could take him as well. I rescheduled, for the next Tuesday. I took him in and they said I was 15 minutes late and could not take him. They also said I would need to have him completely shaved by a vet before they would take him. Maybe they only give baths! Why was I not told the first time, when the girl said he only needed a butt shave. I did not reschedule.

NO WONDERING WHY THEY HAVE A BAD REVIEWS!. Im not a person like to give a bad review but now I have to. Very unprofessional. They also agreed that they gave me a bad style who did grooming for my corgi because he just got fired from him.. it made me feel they exposed information of people which related to HIPPA. My puppy had appointment with them @4:15pm . At 3:38 pm I called them and let them know that I would be 15 late and they said if I could get there by 4:20 they would take my puppy. I agreed and was hurrying myself to get through the traffic. I got at the parking at 4:18 then took my dog in at 20. Instead just checking me in to save time, KELLY (the lazy blonde stylist) told me she only can do bath for my corgi only not haircut because they close at 6pm! WTH so why didn't you tell me on the phone that you want to reschedule or cancel it. Then if you need to be out by 6pm then why you still opened the schedule at 4:15 for people to book. They told me that the bath and haircut need to take 3 hrs then WTH last time my corgi got serviced from them and only took 1hr.. they said they fired the guy who did on my corgi this week because he was bad.. oh Hell so now I feel bad for all the puppies and customers be we are like their experiment for them to check if their stylists good or bad. And Sorry they think customers are stupid, how long to do haircuts for corgi. They just need trimming not even full haircuts even the price it for full. Kelly and her manager also called my puppy too aggressive because she barked at another big dog! Wow. Is it so super duper weird or abnormal when dog bark at each other? KELLY if you worry about it then this job doesn't work for you. Quit doing it.. DONT use people's puppies as experiments. Also very racist when I tried to talk about what they need to be clear about the schedule and they tell me to stop talking. Sorry I'm an Asian and you are all white. I can't speak good English accents as your but work as a health provider over 13 years, I'm sure you guys very unprofessional and disorganized.. if I can give 0 star I will too.

Ran outta dog food & had to make a quick trip, thankfully this location is very close by & reliable with each department being easy to find & locate.
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I do disagree with how the prices are for a bag of dog food, $60? For a bag? That's a bit too much but this is the "cheapest" place I could've gone too
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I didn't catch her name but the cashier I tonight was friendly & helpful with our checkout process. Overall, cleanest store I've seen & definitely tidier on the shelves without items being misplaced. I'll be going here consistently (unless there is a cheaper option).
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My dog is very happy & healthy with the intake of his salmon flavored goodies!

I am incredibly disappointed with my experience at this Petco in Lynwood. After reading into other people's reviews, it seems this is a common occurrence for grooming at this location and many others have experienced almost the exact same thing I did.

If you have a golden doodle, I would steer clear.

My golden doodle is 2.5 years old and has been going to the groomers for his whole life (since the moment he was allowed to and fully vaccinated). I have had great experiences with a different Petco but something is seriously going wrong at this Lynwood location.

As I dropped off my golden doodle, the groomer had quickly done a pat down and noticed he had some matting which I was fully aware of. He has a very curly coat so occasional matting spots is almost unavoidable in hard to brush areas. The groomer had mentioned possibly needing to shave him down which again, I knew could be a possibility. However, I will say, other groomers have been able to work through those tough spots.

About 1 hour after I dropped him off, I got a call from Petco that I needed to pick up my dog. They said that between his toes were pretty matted and he was being sensitive in letting them touch his feet. They recommended I take him to a vet that also does grooming. She mentioned that she had to stop completely and only got through the first initial shave down and was unable to continue on.

I have NEVER needed to pick up my dog mid-way in grooming due to his behavior.

When I picked him up, not only were his feet, head, AND tail not shaved down, but his entire body had random patches of long hair and a completely uneven shave across. It was a complete hack job that looked like someone cut his hair with a blindfold.

I understand if they needed to stay away from his paws, but the least they could have done is try to fix what they already started. There was minimal effort to make it look SOMEWHAT decent. Please see the pictures for reference.

I will repeat again, I completely understand a groomer needing to shave down a golden doodle for matting. However, when you make zero effort to make a dog look somewhat normal before handing back to an owner, that is completely unacceptable.

I called back to see if they could get us in to finish what they started, but they told me the next opening wasn't for another week. There was no sense of apology or sympathy for the way that whole experience went.

Unfortunately, I will no longer be continuing to go to Petco for grooming regardless of a different location. I will be a lot more careful where I take my dog.

Hope this saves someone from a bad experience!

I love The Pets, Maybe one or two Staff members and overall the store is 20 stars.....

1 star is due to majority of Sharks that work there. Annoying predictable and are just a pain to interact with. please get out of our Neighborhood store give your job to a real adult and professional :) Complaining Addressing Grievance's to Mgt Etc doesn't work... All certain Associates do is profile, Gossip and harass certain mocked perceived weak or less customers they target for what ever Warped Reason. they dislike me because im awesome outgoing..... i keep my shut when dealing with Certain Staff because im not gonna play into their babyish toxic games....or fall for their Snares.....

My Petco Membership afflation Business is more important for thee livelihood of my Pets.
.........Period.....Due us all a favor get out of our Store!!!!!!!

I had a wonderful grooming experience with Jake (JD). I get my pup groomed regularly, but I am new to this Petco location. He's the first groomer to have asked about my pup's medications, if she had any skin conditions, etc. I could tell he really had my pup's best interest in mind and safety was his priority.

JD asked what type of cut/style I wanted and he asked for more details which I really appreciated. There have been a few times in the past where I didn't get the look I was hoping for, so I appreciate he clarified so I could have the outcome I wanted :)

I stayed for a little bit after handing my pup to JD for her full bath/groom and was able to see her through the grooming window. He was super sweet and gentle when handling my pup. I could tell she was relaxed during her grooming and that JD enjoyed being around my pup as well. Not only did he do a fantastic job with my pup's groom, he also did exactly what I asked for. I'm happy to have met JD and am looking forward to bringing my pup here regularly, even though this location is a bit far for me. Thanks JD!

Petco Grooming:

I have a Samoyed who desperately needed a groom but all of the groomers i checked in with did not have availibity until next month. I try to never bring him to Petco because of all the horror stories i've heard. But this location is amazing!
Jake was our groomer and he did a thorough check of my dogs coat and said it was very compacted so there would be a little extra charge which i didnt mind. I'm always terrified that I will come to pick up a shaved dog but i told Jake that my dog might need to be shaved in some spots and his response was "you know what shaving does to them right ?" which i really liked and felt like i had less anxiety knowing they wouldnt be shaving him or using the furminator brush on him. Jake finished the grooming in only 2.5 hours, i was shocked because usually my dog takes 4 hours to groom. I picked him up and the price was very fair and my dog was very happy and clean. Will definitely be coming back! I was so pleasantly surprised~