We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password or app password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Due to planned maintenance, our contact us forms and live agent support will be unavailable from 2 a.m. to 5 a.m. ET on Sunday, November 3, 2024.

Manage your Yahoo Mail Plus subscription

Once you sign up for Yahoo Mail Plus or Yahoo Mail Plus on mobile your original payment method will be automatically charged when it’s time to renew. Unsuccessful payments result in cancellation of the service and ads will begin appearing again. If you no longer want Yahoo Mail Plus or Yahoo Mail Plus on mobile be sure to cancel so you aren’t charged as the card on file may be automatically updated, even if there's a new number or expiration date.

  Not available in all locales - If the option isn't listed in your account, it's not available at this time.

Update your payment info

Yahoo Mail Plus for mobile only

Your billing info is managed through the app store, not from your Yahoo Mail account.

Yahoo Mail Plus for desktop web browser and Yahoo Mail app

  1. Go to My Subscriptions.
  2. Click Manage under Yahoo Mail Plus.
  3. Click Change Payment.
  4. Click Edit payment method, or Add credit or debit card or PayPal.
  5. Enter your payment info.
  6. Click Submit.

Cancel your Yahoo Mail Plus subscription

Refund policy

If you are not satisfied with Yahoo Mail Plus for any reason, contact us within 14 days of your initial monthly or annual subscription purchase or annual renewal and request a refund. One refund per customer. This refund policy only applies to purchases made via https://mysubscriptions.yahoo.com. If you purchased Yahoo Mail Plus via App Store or Google Play, their respective refund policies apply to your purchase.

  Yahoo Fantasy Plus refunds - applies under specific circumstances. Please contact customer support for more details.

From the Yahoo Mail app

  1. Tap the Profile icon.
  2. Tap Settings.
  3. Tap Manage subscription.
  4. Tap Cancel subscription.
  5. Follow the onscreen prompts to finish canceling the service.

From the desktop web browser

  1. Go to mysubscriptions.
  2. Click the subscription you'd like to cancel.
  3. Click Cancel Service.
  4. Follow the onscreen steps to finish canceling the service.

Check your billing history - Yahoo Mail Plus billing history is found in Yahoo Mail Payments. Yahoo Mail Plus on mobile billing history is managed by your device's app store.