research-article

Outpatient appointment scheduling in a multi facility system

Authors:

Athula Wijewickrama,

Soemon TakakuwaAuthors Info & Claims

WSC '08: Proceedings of the 40th Conference on Winter Simulation

Pages 1563 - 1571

Published: 07 December 2008 Publication History

Abstract

This study evaluates appointment systems used in hospitals by incorporating appointment rules and patient characteristics. Using an experiment unit at an internal medicine department of a large outpatient ward in Nagoya university hospital, a number of prevailing assumptions were relaxed, and twenty-five appointment systems were developed combining five appointment rules with five patient sequences. These appointment systems were evaluated under two different environments namely no-show and patient punctuality, with each of the two-levels totaling one-hundred different environments. A best appointment system is capable of identifying the problems in terms of both patient waiting time and doctor idle time.

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Digital Library

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Digital Library

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Wijewickrama, A., and S. Takakuwa. 2005. Simulation analysis of appointment scheduling in an outpatient department of internal medicine. In Proceedings of the 2005 Winter Simulation Conference, ed. M. E. Kuhl, N. M. Steiger, F. B. Armstrong, and J. A. Joines, 2264--2273. Piscataway, New Jersey: Institute of Electrical and Electronics Engineers, Inc.

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Cited By

Chen YKuo YBalasubramanian HWen C(2015)Using simulation to examine appointment overbooking schemes for a medical imaging centerProceedings of the 2015 Winter Simulation Conference10.5555/2888619.2888766(1307-1318)Online publication date: 6-Dec-2015
https://dl.acm.org/doi/10.5555/2888619.2888766
Granja CAlmada-Lobo BJanela FSeabra JMendes A(2014)An optimization based on simulation approach to the patient admission scheduling problem using a linear programing algorithmJournal of Biomedical Informatics10.1016/j.jbi.2014.08.00752:C(427-437)Online publication date: 1-Dec-2014
https://dl.acm.org/doi/10.1016/j.jbi.2014.08.007
Yokouchi MAoki SSang HZhao RTakakuwa SRose OUhrmacher A(2012)Operations analysis and appointment scheduling for an outpatient chemotherapy departmentProceedings of the Winter Simulation Conference10.5555/2429759.2429866(1-12)Online publication date: 9-Dec-2012
https://dl.acm.org/doi/10.5555/2429759.2429866

Outpatient appointment scheduling in a multi facility system
1. Applied computing
  1. Life and medical sciences

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Information

Published In

cover image ACM Conferences

WSC '08: Proceedings of the 40th Conference on Winter Simulation

December 2008

3189 pages

ISBN:9781424427086

Editors:
Scott Mason
University of Arkansas
,
Ray Hill
Air Force Institute of Technology
,
Lars Mönch
University of Hagen
,
Oliver Rose
University of Dresden
,
General Chair:
Thomas Jefferson
Intel Corporation
,
Program Chairs:
John W. Fowler
Arizona State University
,
Ricki G. Ingalls
Oklahoma State University

Sponsors

IIE: Institute of Industrial Engineers
INFORMS-SIM: Institute for Operations Research and the Management Sciences: Simulation Society
ASA: American Statistical Association
IEEE/SMC: Institute of Electrical and Electronics Engineers: Systems, Man, and Cybernetics Society
SIGSIM: ACM Special Interest Group on Simulation and Modeling
NIST: National Institute of Standards and Technology
(SCS): The Society for Modeling and Simulation International

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Winter Simulation Conference

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Published: 07 December 2008

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WSC08

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IIE
INFORMS-SIM
ASA
IEEE/SMC
SIGSIM
NIST
(SCS)

WSC08: Winter Simulation Conference

December 7 - 10, 2008

Florida, Miami

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WSC '08 Paper Acceptance Rate 249 of 304 submissions, 82%;

Overall Acceptance Rate 3,413 of 5,075 submissions, 67%

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Cited By

Chen YKuo YBalasubramanian HWen C(2015)Using simulation to examine appointment overbooking schemes for a medical imaging centerProceedings of the 2015 Winter Simulation Conference10.5555/2888619.2888766(1307-1318)Online publication date: 6-Dec-2015
https://dl.acm.org/doi/10.5555/2888619.2888766
Granja CAlmada-Lobo BJanela FSeabra JMendes A(2014)An optimization based on simulation approach to the patient admission scheduling problem using a linear programing algorithmJournal of Biomedical Informatics10.1016/j.jbi.2014.08.00752:C(427-437)Online publication date: 1-Dec-2014
https://dl.acm.org/doi/10.1016/j.jbi.2014.08.007
Yokouchi MAoki SSang HZhao RTakakuwa SRose OUhrmacher A(2012)Operations analysis and appointment scheduling for an outpatient chemotherapy departmentProceedings of the Winter Simulation Conference10.5555/2429759.2429866(1-12)Online publication date: 9-Dec-2012
https://dl.acm.org/doi/10.5555/2429759.2429866

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