Jeremy White
1. Tapping a push notification doesn't work to open the app 2. Trying to find an article that was presented in a push notification is extremely difficult 3. There is too much of a national/pop culture focus on the articles that are given prime real estate in the app. I subscribe because I want local info, not breaking news about Ukraine, or Taylor Swift's European tour. I have other news outlets for those things. 4. There's no way to fine tune what topics I get push notifications about.
2 people found this review helpful
E John Feig
Doesn't crash for me, but mobile experience is too simplistic and has poor UX. I subscribed, loaded the app, and pretty quickly decided to cancel my subscription, because the app makes consuming the news quite difficult. The design, particularly on mobile, is bad, take a look at top newspapers like NYTimes, or even the local SF Chronicle. There isn't a quick and easy way to get to important things like election coverage, or filter out stuff I don't want like sports (which eats the front page).
10 people found this review helpful
Mark Abrahamson
This new app is a mess! After 7 years of using the old app with no problems, this update just flat doesn't work! Been on the phone 3 separate times. Dumped the old app, reinstalled, changed email addresses and passwords and no matter what, it keeps telling me my user name and password is not valid (and that's with the help desk walking me thru the set up process step by step) Temp password they gave me doesn't work. New email reset password link never sent via email as promised. A total cluster
5 people found this review helpful