Tempest’s 2-star review:
Now that I've been here more, I must lower my rating. There are some great things about Taszo, but they're overwhelmed by the negatives.
There aren't a lot of good cafe-style coffee places in Inwood/Washington Heights, especially of the indie variety. I wanted Taszo to succeed, I really did. I love the ambiance. Taszo is a well-sized place with plenty of room and plenty of seating. I love the big, all-glass front since it lets in plenty of light and makes the place seem bigger. The design is certainly open and friendly.
None of the chairs in the place are super comfortable. Fine for an hour or two, not great for all day. Except the leather ones. But there's no table by them. The décor itself is very eclectic and fun and funky. This place definitely doesn't feel like a Starbucks clone.
Their coffee is really good -- and I don't drink much coffee. If you're like me, there are other options, including some yummy teas. They now have a wider selection of food--not just pastries but sandwiches and quiches and such. These are overpriced for the portions, sadly. That's not usual, even for this nabe.
So far that all seems great, right? Now for the disappointments.
Unfortunately, Taszo does that thing where part of the cafe is no laptops, relegating working people to the back part. The communal table there at least fits a good number of people, and there are leather chairs off to the side as well. I just think the whole idea of banning laptops from the front tables at all times is dumb and doesn't actually create the community vibe it's supposed to. It would be better if laptops were allowed everywhere during slow times and they encouraged patrons to share tables like the do at Birch down on Columbus. (Birch even has little signs, it's so cute!)
The laptop section I can live with since it's not uncomfortable, But then Taszo adds insult on top of that. I found out that at 7pm the employees ask the laptop users to leave (literally) or at least "put your laptops away" since at this time the beer and wine come out. What? Do people who use laptops not drink beer or wine?
It's one thing to want to create a community vibe in a place--I'm all for that--it's another to poop on the exact clientele that love cafes like this. There are dozens of ways to ensure that laptop luggers don't take up space without paying some rent (i.e. buying things) and build loyalty at the same time. The owner isn't interested, I guess?
Speaking of the owner, I read some reviews on Yelp that called him out on being somewhat weird. I was a little worried after reading reviews on Yelp. My first time there I took a picture of the storefront to add to any review I did. When I came in the first thing he asked me was: what was the picture for?
Okay...
Then when I said I was taking pictures to put on Yelp he got a little weird on me. I had to explain that I don't work for Yelp, I just use the site, and I have a thing about making sure places have good pictures. At one point, the woman behind the counter had to say to him, "She's a CUSTOMER. We should be nice."
Okay...
Other than that he was pleasant to me and left me alone once I settled in. I don't think he even remembered me when I came back. The folks behind the counter can be nice. Some of them are abrasive, using overly fake cheerful voices as they act jerky. It's a mix.
One other thing that bothers me about this place: it's smack dab in Washington Heights, which is a majority Dominican neighborhood, and yet the majority of people I see in there are white. It just makes me wonder who this cafe is for.
The hours also rule it out for me most times. An 8pm closing it a bit early for me. Shave another hour off since I can't use my laptop after 7.
Bottom Line: I wouldn't recommend this place except for the actual coffee. I hear a cafe bene is moving in right next door. GOOD. I'll come down to try that out for sure.