Zoe Restaurant & Lounge

Wowww!! It is almost heartbreaking when you go to a restaurant multiple times and your experience drastically changes!

The waitress was not attentive AT ALL!! She had a friend that was dining there and got all of her attention... It was just issue on top of issue-- due to the lack in quality of service that was provided.

We only got water the first time around and the waitress never refilled our cups. The drinks were strong!!! When the drinks came out, she did not even give up napkins. We had to wait until we got her attention (when the food was brought out) to request for napkins. The food did not taste like the prior times I have been here; the lettuce in our tacos had a distinctive taste-- the tacos tasted like Taco Bell tacos. Once the pitcher and drinks were done, she never came back to see if we wanted more.

There was also water leaking inside the restaurant and it took a while for someone to clean it... I am not sure if the water was from outside (since it was pouring).

This was a truly disappointing visit. I read so many glowing reviews here on Yelp about Zoe that it piqued my interest.
I'm going to keep this short.
The service was abysmal, there was only 5 patrons in the place, that's counting my party of 3. However it still took the waitress 15 minutes to attend to our table. Our drinks came first and quickly. Sadly every drink was either watered down or flavorless.
Next we ordered our food. Standard fare, no speciality items or dietary restrictions on our order. Somehow we had to wait quite a while until we were served. In spite of our food being ready. How would I know this?, because I saw our entrees on the "order out" area on the chefs window.
Oh and as you would guest it, the food was not it. Now I know restaurants need to be given a bit of grace due to the pandemic, but c'mon Zoe.
In short I will not be back.

Servicei s always on point. When this group is on staff...gauranteed enjoyment!! The food is amazing and the vibe is always on point.

Great place to host events !! Amazing food and drinks !!good environment. Overall great restaurant/bar

Amazing location.

Arrived around 5pm for happy hour on a Friday night to celebrate a friends birthday. Immediately seated. Drink orders were placed as well as food. All drinks were great and strong and were $5 (beer $3) and food was $10 each item. Both were brought out promptly. The food ordered was calamari (hot, well seasoned, and NOT chewy), empanadas (tasted fresh and sauce on the side...a ketchup/mayo with seasoning), buffalo wings (what's expected), and chicken fingers and fries (very good chicken fingers and nicely fried fries). Occasionally we had to find someone to order more drinks but it wasn't too bad.

The music was good from the moment we were seated. Around 8pm they turned the lights on outside and a live DJ started playing. DJ Leslie was the absolute best!!!

I definitely recommend. Just note. Gratuity was automatically added to our bill and we were only a group of 4 for an hour then 3 the rest of the time.

The food here was good and the drinks were good but the wait for a table was a little ridiculous for me. We waited after being told 10 minutes which turned into one hour waiting for a table. Once we sat down we got our drinks right away and they were pretty decent but it took an hour for our food to come out. Food flavor of the salmon was amazing but by the time I receive my food I was not hungry anymore.

My girls and I decided to meet up here for happy hour last night. The best decision I've made all week! First it was Taco Tuesday which consists of $1 Tacos & Margaritas. Yes you read that right.... margaritas are $1 on Tuesday. It was one of the best margaritas I've had to date. The tacos and fried calamari were also yummy. My waitress Damaris was a sweet heart. I will definitely be returning here.

Great atmosphere with a good drinks choice. Didn't eat but the food looked good. Wish we had more pubs like this in the UK.

Presentation was amazing, those potato wedges that come with the N.Y. steak are amazing . Our steak had a lot of fat but still delicious
The surf and turf wasn't as amazing as I expected but the environment made up for it
We went in early around 630pm so it was not as packed as it normally is . We had a very romantic dinner . I'm not a big fan of gratuity included but the service was fine . We paid a little over $175 for two drinks 4 shots and two full courses and desert . Would definitely return for appetizers and drinks .

Don't come here expecting to be able to have a convo with your dining partner. It's not too bad but I chuckled when I saw ppl on dates. Like there's no way you like that person but have them screaming over Spanish music all night... let's be considerate here.

But that's not a problem at all for me. I mean my first time here I came with my sister and second time I took the hint and came alone. They have a good happy hour with really good drinks. The food is ok but don't come thinking it'll be the best. It's Washington Heights I can reassure you there's better around.

Come here to have a good time. Get a hookah and splurge on their affordable happy hour menu. They put the happy in happy hour for sure. That's the reason I double backed and made a second appearance. You feel good here and sometimes that outweighs the mediocrity of the food. JUST SOMETIMES THOUGH.