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Services Offered
Verified by Business
Review Highlights
“I consult him on all things Mercedes and he offers solutions that do not cost me a dime when warranted.” in 29 reviews
“Jesse was extremely knowledgable and even took the time to show me the worn out parts that he had to replace.” in 6 reviews
“Professional, honest and knowledgeable are the best words to describe Joe and the guys at South Bay Autohaus.” in 9 reviews
About the Business
Business owner information
Johann C.
We are Mercedes-Benz service and repair specialists. We pride ourselves on being honest and dependable, offering you our expertise and factory training -- including over 30 years of experience. We will treat you right! Please call for information and appointment
Location & Hours
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Ask the Community
Q:
Do you folks also work on Volkswagen Jetta? My daughter bought a used 2009 Jetta and her and light is now on. Or can you recommend any VW shops?
A:
I'm sorry, we only service Mercedes-Benz vehicles. I recommend Fast Lane European for Porsche/Audi/VW vehicles.
Johann C., Business Owner
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Recommended Reviews
Overall rating
83 reviews
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- Edwin P.East San Jose, San Jose, CA1101Jun 21, 2021
It's one of a few auto service place you can trust and depend on for quality and professional services.
Helpful 0Thanks 0Love this 0Oh no 0 - Dan L.Valley View - Reed, San Jose, CA06Jun 25, 2024
I went in for an air-conditioning recharge and as the mechanic gave it a quick view, he noticed I was miss using the controls and cold air immediately came out he took the time to explain how all the AC controls worked and then told me there was no charge
Gina at the front desk was incredibly nice and bent over backwards to help me out. All in all it was a great experience.Helpful 0Thanks 0Love this 0Oh no 0 - Daniel P.San Jose, CA61315Aug 16, 2023
The best mechanic I ever had. I go there for years. People are really nice. Johan is a wonderful mechanic and person. He's an expert in Mercedes and very honest.
Helpful 0Thanks 0Love this 1Oh no 0 - John J.San Jose, CA0521Dec 21, 2023
Johann is a friendly, knowledgeable professional, honest and responsive mechanic, who provides great service at a reasonable price. I took my BMW in, and he fixed an issue with my coolant system and replaced all of my ignition coils within 24 hours of my phone call. He kept me updated throughout the repairs.
Helpful 0Thanks 0Love this 0Oh no 0 - Edwin C.San Jose, CA02Mar 2, 2024
Prompt and efficient repair service. Honest assessment of repair costs. I highly recommend Johan to Mercedes owners looking for a great mechanic.
Helpful 0Thanks 0Love this 0Oh no 0 - David M.San Jose, CA01Feb 20, 2024
I brought my 530i in for coolant issues which Johann fixed. Upon servicing, other items in coolant system failed which he also fixed. One thing I can say about Johann...he goes the extra mile to keep his customers happy. Had struggles finding couple of issues, but I was satisfied with his explanation and work he completed. Any further repairs, I'll definitely use South Bay Autohaus/Johann for future service if needed. Trustworthy and committed to doing the right thing!! Office gal was very polite and worth mentioning.
Helpful 0Thanks 0Love this 0Oh no 0 - Maj H.San Jose, CA18772Mar 31, 2023
OMG! I don't know why it's taken me so long to write a review about Johann and South Bay Autohaus. I feel awful. I've been taking my Benzs to Johann back when he was servicing cars out of an airplane hanger. When I met him almost 20 years ago now, I instantly liked him and sensed that he was a man of integrity. He is super honest, trustworthy, knowledgeable, reliable, and easy to talk to. I consult him on all things Mercedes and he offers solutions that do not cost me a dime when warranted. Service and repairs are completed timely and without issues and I always get my cars/SUV back quickly. Great guy, great staff, and great service!
Helpful 0Thanks 0Love this 0Oh no 0 - Thomas V.San Jose, CA01414Mar 12, 2023
Johann and South Bay Autohaus have been servicing my cars for the past several years. Work is honest, reliable and timely and equal to or better than what you may get from a dealership.
I go to my BMW dealership for warranty services but all of my other older BMWs are taken care of here.
Johann is the owner and he stands by his services. Give him and South Bay Autohaus a try!Helpful 1Thanks 0Love this 2Oh no 0 - Naj Q.San Jose, CA1117Feb 4, 2023
My go to BMW repair shop. Johan is the most honest mechanic and an amazing human being. If you own a European car and don't trust the dealer. Look no further!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Mike T.San Jose, CA4311Sep 14, 2022Updated review
Tremendous service and quality. Look no further. Johan is your guy! Never cease to amaze the expertise and knowledge he has. Have never encountered an issue he did not have an answer to. Give South Bay a call, you've found your shop for life.
Helpful 0Thanks 0Love this 0Oh no 0May 20, 2019Previous reviewBeen coming here for years now. Johann knows great service and how to put the customer's problems at ease. Always great service!
- Kaleah E.San Jose, CA02Oct 11, 2022
They were very helpful and understanding. They kept me updated with my car and when it should be done. Price was outstanding compared to other quotes from other shops. Highly recommend trusting them with your Mercedes-benz vehicle(s).
Helpful 0Thanks 0Love this 0Oh no 1