Photos & videos
Services Offered
Verified by Business
Auto maintenance
Routine automotive maintenance
Auto repairs
Review Highlights
“Most of the time I would get taken advantage of for that, but not at Payne's.” in 2 reviews
“The owner participated in my transaction (and the repair, I suspect) and was a pleasure to deal with.” in 2 reviews
You Might Also Consider
in Auto Parts & Supplies
in Auto Repair, Transmission Repair, Tires
About the Business
Family owned auto repair since 1955
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Paynes Service.
People also searched for
Recommended Reviews
Overall rating
5 stars
4 stars
3 stars
2 stars
1 star
- Jordan G.Downtown, Columbus, OH3449Jun 11, 2024Updated review
My family and I have been taking our cars to Jeff for years. He's always professional and honest, so you know you're getting great service and only paying for necessary maintenance. While on the pricier side for standard auto repairs, he's well worth the extra money. On a number of occasions, I've dropped my car off in the evening while they were closed and let him know the issue, and they had it all fixed up the next day.
Helpful 0Thanks 0Love this 0Oh no 0Oct 15, 2022Previous reviewThis is just about the only auto repair shop I trust. They do the job right, explain what they need to do and why they need to do it, and work really hard to make sure your vehicle lasts long and runs well.
- Jessica z.Chicago, IL11201Nov 2, 2023
Highly recommend! Did a great job on the 100k service on my 2014 Toyota Corolla. Friendly and affordable.
Helpful 0Thanks 0Love this 0Oh no 0 - Catherine W.Hideaway Hills, OH0114Aug 28, 2022
Always honest and reliable.
We have taken our daughters car there twice (she's a student at OSU) and they've always taken good care of her!Helpful 0Thanks 0Love this 0Oh no 0 - Ralph A.Brandywine, Columbus, OH070Feb 15, 2020
Had a fuel pump give up on my 2001 Silverado pickup. Called a 9:00 a.m., dropped off at 10:30 a.m. and had a quote by 5:00 p.m. that day. The quote seemed fair enough so I authorized the work and picked up the truck at 4:00 p.m. the following day. Great service, I'd say!! The owner participated in my transaction (and the repair, I suspect) and was a pleasure to deal with. I wouldn't hesitate to go to Paynes for any level of mechanic work.
Helpful 0Thanks 0Love this 0Oh no 0 - Elaine L.Columbus, OH0141Nov 6, 2018
Payne's is hands-down the best mechanic shop that I have ever gone to! They are honest, trustworthy, timely, and cost effective. I have taken my car there 3 times now and each time I have a great experience. I can promise you when I say that I know absolutely nothing about cars. I can't even change a tire. Most of the time I would get taken advantage of for that, but not at Payne's. They are patient and will talk to you on the phone for as long as you need to make sure you understand everything that is wrong with your car. I was having minor issues with my transmission, took it to Payne's, and they called and basically said Hey your car is 10 years old and has 180k miles. It's not worth it to put in a new transmission. What other shop would do that?! Anyone else would replace the transmission and hand you a bill for $2,000. Can't recommend Payne's enough!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Ginny R.San Francisco, CA020Feb 5, 2019
This place is the best. Ken gave me an honest take on my car's condition despite it leading to my not getting any work done on it, it just wasn't worth it. When I went to pick the car up it had gotten so bad that it wouldn't leave the lot and Ken was the one to offer me a ride home! I've gotten other work done there in the past as well and they're always very straightforward, flexible and helpful. Good people good work.
Helpful 0Thanks 0Love this 0Oh no 0 - Lisa D.Powell, OH682Jun 2, 2016
Family owned auto care. Friendly and thorough. Quick too! Usually can get you in same day. I drive an Xterra and she is an old one but thanks to this shop, she keeps running!
Helpful 0Thanks 0Love this 0Oh no 0 - Kelly B.Miamisburg, OH051Mar 19, 2018
I had a loose wheel and had been traveling from Cleveland to Dayton. I didn't know what the problem was and had to pull over on the side of Hwy 71 because the vibration was getting stronger. I called and the owner was very kind and accommodating. They tightened the lug nuts on all four tires, problem solved. He explained how this could happen and how to prevent it, without any charge too me. I highly recommend going to them for service.
Helpful 0Thanks 0Love this 0Oh no 0 - Andy T.Columbus, OH0150May 18, 2018
I had a real bad oil leak,was told truck was terminal.YTook truck to Payne's and it was not as bad as was stated earlier.They ixed the leak and truck runs fine.Highly recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Matt M.Columbus, OH0190May 27, 2011
My first visit and I'm thrilled. I misdiagnosed a problem with my brakes and they were able to provide me with a much more simple, and inexpensive, repair than I expected. Also, if they had not I would never have been able to detect it. Bravo!
Helpful 1Thanks 0Love this 0Oh no 0
You Might Also Consider
in Car Wash, Auto Detailing
in Auto Repair, Oil Change Stations, Tires