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Review Highlights
“Larry, Ryan and the entire team are genuinely nice guys, and they're honest and fair.” in 6 reviews
“I have been going to Boyd's, on Godown, for a few years now, and Larry and his team always take good care of me and my car.” in 2 reviews
“Todd and the guys at Boyd's are just that - honest and straight forward.” in 2 reviews
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- Cameron C.Traverse City, MI050Jun 30, 2023
I had an overheating engine and took my car into Boyd's the next day and they diagnosed the heating core right away.
They were straightforward with the price and timeline and my car was finished as advertised. I needed a little follow-up work as well and they took care of it no questions asked.
Car's been running great since with no issues!Helpful 0Thanks 0Love this 0Oh no 0 - Apr 13, 2017
AN HONEST AND REASONABLE TIRE & AUTO REPAIR SHOP...!!!
I've done business with Boyd's Tire & Service on Godown Road (just north of Bethel Road) for years.
Larry, Ryan and the entire team are genuinely nice guys, and they're honest and fair.
There have been plenty of things over the years where a less scrupulous repair shop might have said "and this is bad, and that also needs replaced, and it's going to be this many $$$...", but they didn't.
More often, they've said "no, your front brakes are fine - you just need the back brakes done" or "yea, we can put a plug in that", or "the cable just needed adjusted", or something similar. Mind you, I've spent plenty of money here, but I've always been treated fairly, and felt they only did the work that needed done, and I got good value for my money. That's why I come back.
Boyd's on Godown has MY HIGHEST RECOMMENDATION for a tire & auto repair shop.Helpful 1Thanks 0Love this 1Oh no 0 - M L.Waterville, OH050May 14, 2021
Wonderful place. Trustworthy. They seem to be able to fix anything, not just tires. Always a reasonable price. Just fixed my leaky tire today for less than a new shirt costs.
Helpful 0Thanks 0Love this 1Oh no 0 - Zach P.Downtown, Columbus, OH010Jun 25, 2018
I took my car in to get new tires, an oil change, and an alignment last week. From the beginning the staff was very fair, open, and honest. They got to work on my car immediately.
Turns out it was a stroke of luck that I took my car in that day, because a fuse in the engine blew out while they were trying to move it. They were very helpful and knowledgeable in helping walk me through what went wrong and how to fix it. The problem was fixed quickly and inexpensively, and now my car runs better than it has in years!
Thanks to the engine issues, the price obviously ended up being a bit more than I initially expected, but the staff was very helpful and went above and beyond to get me the best possible deal. Will certainly recommend to friends/family/Helpful 0Thanks 0Love this 0Oh no 0 - T M.Columbus, OH010May 30, 2019
I have been going to Boyd's, on Godown, for a few years now, and Larry and his team always take good care of me and my car. I have a WRX that needs tires swapped each winter/summer and they always do a good job.
I recently bought a used car, that I thought needed tires. I ordered them online and made the appt for the Godown store.
After the car had some repairs done, I realized I might not need the tires after all. But I kept my appt and went to see Larry.
I asked him to be honest and tell me if I actually needed the tires I'd ordered. He went out with me to take a look. He measured the tread as well as a visual inspection for bumps, and told me, while 'he'd love to sell me new tires', I did not, in fact, need them but to check back with him before winter.
That is what I'm talkin' about folks. I realize that's what I wanted to hear but he surely could've told me otherwise and I would have believed him.
I truly appreciate his integrity and will recommend the shop to anyone!
Thanks!Helpful 0Thanks 0Love this 0Oh no 0 - Susan M.Columbus, OH5100May 7, 2016
Do you value honesty? I sure do. Todd and the guys at Boyd's are just that - honest and straight forward. As woman that knows nothing about cars, I often times feel as if I am being taken advantage of. Given that fact, I usually get multiple quotes. On two different occasions, I learned from the staff at Boyd's that repairs another shop (or dealer) said were necessary were not! Their honesty saved me approximately $2,000. Wow, right?
I no longer feel the need to get multiple quotes - I just go straight to Boyd's. Oh, and they will give you a ride home while your car is being repaired. I know the dealerships provide that service too but you usually wait and there are multiple stops along the way.
If I could give more stars I would.Helpful 0Thanks 0Love this 1Oh no 0 - Andrea K.Columbus, OH16880Jul 2, 2015
Boyd's replaced a couple of tires for me yesterday and when I went to pick up my car, there was an older woman ahead of me at the counter. She had a lot of questions for Ryan (Assistant Manager?) who was patient and through with her. She asked if they would give her a courtesy ride home while they worked on her car in the upcoming days and Ryan assured her they'll make sure she has a ride. I thought it was a classy touch that Boyd's offered her this service since it was obvious she needs assistance getting around.
As for my own experience, I'm fairly low maintenance as a customer and fortunately Boyd's made it easy for me to do most of my business online and had my car ready for me at the promised time. I'll more than likely return for service on the next round b/c of their customer service.Helpful 1Thanks 0Love this 0Oh no 0 - Cara H.UPPER ARLNGTN, OH010Sep 20, 2018
Prompt, friendly service. Thanks for taking the time and making sure the job was done right.
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 10, 2015
I was recommending to Boyd's by my boyfriend. He has been taking his fleet here for years. This is my 2nd time for repairs and they have been fantastic. Mark and Larry have been very nice and thorough with my issues. I will bring my car back to them but hopefully not too soon. LOL
Helpful 1Thanks 0Love this 0Oh no 0 - Amanda D.Los Angeles, CA83203282Feb 28, 2015
I had a very positive experience here. I came for a service special, which they honored without any hassle.
They were efficient and honest. Instead of trying to trick me into spending more, they told me exactly what needed fixed most urgently and what might eventually need replaced. I'd recommend them to others.Helpful 0Thanks 0Love this 0Oh no 0
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