WorkWave
WorkWave connects field service management software to Verizon for near real-time, GPS-driven vehicle data.
Overview
The integration provides field service companies – particularly those in pest control, green, HVAC, plumbing and electrical industries – with the ability to connect your GPS vendor with your WorkWave field service management software. Once live, the integration provides access to near real-time vehicle data to plot vehicle location in relation to open orders or customer service requests. Data points include bread crumbs, stop and live position, and odometer data.
Benefits
- Optimize routes, schedules and travel
- Timely service delivery to minimize customer wait times
- Provide customers with accurate arrival times
- Enable technicians to serve more customers in a day
- Improve resource allocation to maximize ROI
Features
- Technician location updates
- Near real-time vehicle data to easily track and monitor your fleet
- Performance metrics with comprehensive vehicle and service data
Partner
As a field service software industry leader for over 40 years, WorkWave delivers technology and services to help field service companies to grow their business, service their customers and maximize their money. Its solutions empower service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of a business life cycle, including marketing, sales, service delivery, customer interaction and financial transactions. WorkWave is a trusted partner for thousands of customers across a wide variety of industries, including pest control, lawn care, cleaning, HVAC, plumbing and electrical, and last-mile delivery.
