Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Support
Plans
Prepaid

Prepaid TravelPass FAQs

Prepaid TravelPass® FAQs

TravelPass lets you take your talk, text and data with you to 140+ countries and destinations for a set daily fee. Use these FAQs to learn more about TravelPass.

For information about using your prepaid device internationally, go to our Prepaid International Travel FAQs.

Find more topics in Additional support

About
International high-speed-data
Managing

What is TravelPass?

TravelPass lets you use your domestic talk, text and data* in 140+countries and destinations outside the US for a set daily fee. Calling within the country you're visiting and back to the US are both included.

*High-speed data applies for the first 2 GB/day with reduced 3G speeds thereafter. You may receive a text offering the option to buy additional International high-speed data when you reach your limit.

How will I be charged for TravelPass?

You're only charged on days you use your device in a TravelPass country:

$5/day in Mexico and Canada.
- Note: Calling, texting and data use in Mexico and Canada are included at no extra cost when you have our 15 GB, Unlimited or Unlimited Plus prepaid mobile phone plans.
$10/day in other TravelPass countries.

You're only charged for 1 session if you:

Have a layover in a different country on your way to your final destination within the same 24-hour session.
Travel within the same 24-hour session to 2 countries that have the same TravelPass daily fee.
- Note: You will be charged a new daily fee and a new TravelPass session starts if you travel to 2 countries that have different TravelPass daily fees (e.g., from a $5 country to a $10 country).

Good to know: There's no need to remove TravelPass from your line after your trip. There are no charges when you're in the US.

How does TravelPass work?

With TravelPass on your prepaid plan line:

A 24-hour TravelPass session starts automatically when you use your device in a TravelPass country (e.g., make or answer a phone call, send a text, use data, etc.).
The daily fee (i.e., $5 or $10) is debited from your Prepaid account at the start of the TravelPass session. If needed we’ll ask you to add funds to your account to cover the daily fee.
- Important: To use TravelPass services you must have enough funds in your Prepaid account to cover the daily fee.
To use TravelPass, you must turn on cellular data or data roaming when you go to the TravelPass country.
Note: When your cellular data or data roaming is turned on, a TravelPass session can be started by background data, including:
- App content refreshing (e.g., Weather apps, Fitness Tracker, etc.)
- Syncing (e.g., with email)
- Device or app software updates
2 hours after the session starts we send you a text letting you know when your 24-hour TravelPass session ends. Using your device after that starts a new session.

How do I add or remove TravelPass?

TravelPass is automatically added to your line. Learn more about removing or re-adding TravelPass in MyVerizon.

What devices and plans are compatible with Prepaid TravelPass?

Most World Devices with HD Voice are compatible with TravelPass. But prepaid data-only devices aren't compatible with TravelPass at this time.

You can see if your plan and device are compatible on the Features page in My Verizon. Tap or click Start now in the TravelPass section to check your compatibility.

Note: If you don't see TravelPass listed in your available features, you may not be eligible for it. You may need to upgrade to a Prepaid World Device and/or switch to an eligible monthly plan.

I'm traveling outside the US. Which countries can I call with Prepaid TravelPass?

With TravelPass you can call within the country you're visiting or call back to the US (including Puerto Rico, US Virgin Islands, Guam and Northern Mariana Islands).

Good to know: If you need to call a different country while you're abroad, you can use Wi-Fi Calling. This call will be billed as an international call from the US.

For rates and dialing instructions, go to the Prepaid International Calling page.

Where can I find the Prepaid TravelPass Terms and Conditions?

You can view the Prepaid TravelPass Terms and Conditions online.

I live in a town bordering Canada or Mexico. How does Prepaid TravelPass affect me?

If you live in a neighboring town and aren't intentionally traveling to Canada or Mexico, be sure to disable TravelPass. You may inadvertently connect to a Canadian or Mexican network near the US border. If this happens, you may receive a free Verizon message welcoming you to Canada or Mexico.

As long as TravelPass is disabled (the default state), you won't incur any TravelPass fees.* But if TravelPass is enabled, you may accidentally incur TravelPass fees.

You can also consider getting one of our current prepaid unlimited plans that include talk, text and data in Mexico and Canada.

Manage Prepaid TravelPass in My Verizon website
Manage Prepaid TravelPass in the My Verizon app

*Roaming fees may still apply while on a roaming partner's network.

What is International high-speed data, and how much does it cost?

Each 24-hour TravelPass session you purchase lets you use 2 GB of high-speed data from your prepaid data allowance. If you reach that high-speed data limit, you'll receive a text message asking if you want to purchase more International high-speed data. You can reply "YES" to be able to use another 2 GB of your high-speed data allowance until your 24-hour TravelPass session expires.

International high-speed data costs the same amount as a TravelPass session in the country you're in (e.g., $5 in Mexico, $10 in Aruba, etc.).

You can purchase International high-speed data as many times in your 24-hour TravelPass session as you need, until your prepaid data allowance runs out. For example, if you have a 3 GB data allowance on your prepaid plan, you can purchase additional International high-speed data up to 5 times during a 24-hour TravelPass session.

How do I get more International high-speed data after I reach my 2 GB limit?

TravelPass gives you high-speed data for the first 2 GB/day. After that, you have unlimited data at 3G speeds for the remainder of your TravelPass session.

To get more high speed data after you use the daily 2 GB:

We'll send you a text offering an additional 2 GB of high speed data to use in the same 24-hour session. This additional data costs $5 in Mexico and Canada, $10 in all other TravelPass countries.
Reply “Speed” to get the added high speed data. The additional data charge is deducted from your account.

You can buy additional 2 GB of high speed data multiple times during a single 24-hour TravelPass session.

Note: Additional high speed data sessions are not available in Andorra, Burundi, Bahrain, Ethiopia, Kiribati, Kosovo, Mauritius, Namibia, Nepal, Pakistan, Sudan, South Sudan, Zimbabwe.

Does International high-speed data expire?

International high-speed data will expire at the end of your current 24-hour TravelPass session. It won't carry over to your next TravelPass session.

Do I need to cancel Prepaid TravelPass from my account when I return to the US?

No, you don't need to cancel TravelPass when you return to the US. TravelPass only triggers a daily charge when you use your device while traveling outside the US in a qualifying TravelPass country.

Learn more about removing or re-adding Travelpass in MyVerizon.

Do I have to opt-in daily to use Prepaid TravelPass?

No. You don't need to opt in to TravelPass every day. You're only charged for the days that you use your device in a TravelPass country. There's no charge when you're in the US. TravelPass stays on your line so you're all set for your next trip.

How do I disable Prepaid TravelPass, so I don't get charged another daily fee?

If you don't want to be charged another daily fee for TravelPass, you can disable TravelPass in My Verizon. If your previous 24-hour TravelPass session has already expired, use a Wi-Fi connection to disable it to avoid activating another 24-hour session.

Note: If you disable TravelPass, you can still use TravelPass until the end of your 24-hour session. It won't automatically renew if you attempt to use voice, text or data after that. You'll have to re-enable TravelPass if you want to use it again.

You can disable Prepaid TravelPass using:

My Verizon app
My Verizon website

Note: Some apps may continue to use data while they're running in the background. So if your phone is powered on, it may use data even if you aren't actively using your phone.

Alternatively, you can turn off your device before your 24-hour TravelPass expires to avoid additional charges.

Layer_4 Created with Sketch.

Prepaid TravelPass® FAQs

About

International high-speed-data

Managing