Rubrik from a users perspective
Overall Satisfaction with Rubrik
We use Rubrik to protect all our virtualization systems, Azure VMs, Azure SQL, and M365 data. We are using Radar and Sonar for data security and ransomware protection through threat hunting and anomaly detection. We hope to soon start working with app flows to assist with our disaster recovery plans too.
Pros
- Simplicity. Sometimes it can be hard to make a system simple to use but Rubrik is.
- Speed of backup and recovery is excellent.
- Engagement from Rubrik with us has been superb.
Cons
- Id like to see Storage Account protection included in Polaris
- A clear indication of files that have been deleted in a time range would be handy when performing file-level restores.
- Automated backup validations would be a nice built-in feature, currently, this is a manual process for us.
- I would hope it has a positive impact as we are more compliant with our backups than in previous years
Its comparable, both have features which are better than the other
Do you think Rubrik delivers good value for the price?
Not sure
Are you happy with Rubrik's feature set?
Yes
Did Rubrik live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Rubrik go as expected?
Yes
Would you buy Rubrik again?
Yes
Rubrik Feature Ratings
Customer Experience
Using Rubrik
11 - Cloud Engineers, Virtualisation Engineers, DBAs, Governance
7 - All are members of the Public Cloud Team who provide day-to-day admin of the Rubrik platform.
- Data Protection
- Ransomware Detection and Monitoring
- Sensitive Data Discovery
- We are able to use the API for reporting and automation
- Self service requests
- AWS protection
Evaluating Rubrik and Competitors
Yes - We used to use Veeam, the decision to replace this and what to replace it with was made higher up the chain than myself
- Cloud Solutions
- Integration with Other Systems
- Other
We had to have a product which could protect our hybrid environment
I was not involved, so maybe I would like to be involved next time
Rubrik Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I dont know
Yes - Yes it was resolved by the engineering team but a workaround initially then implemented into the next patch
We had lots of initial teeting problems (more with our environment) and Rubrik were happy to help in anyway possible even when it was apparant the issues were not Rubrik related.
Using Rubrik
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The live mount functionality
- SLA domain creation
- Adding new objects to protection
- nothing is particularly difficult
Comments
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