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Paperback Itil for Dummies Book

ISBN: 1119950139

ISBN13: 9781119950134

Itil for Dummies

(Part of the Dummies Series)

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Format: Paperback

Condition: Good

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Book Overview

ITIL For Dummies provides an easy-to-understand introductionto using best practice guidance within IT service management. Itbreaks down the 5 stages of the service lifecycle into digestiblechunks, helping you to ensure that customers receive the bestpossible IT experience. Whether readers need to identify theircustomers' needs, design and implement a new IT service, or monitorand improve an existing service, this official guide provides asupport...

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