Aspinal of London bags sales rise despite Harrods fiasco

Accessories firm Aspinal of London has a bags collection with actress Michelle Dockery
Aspinal of London
Joanna Hodgson10 January 2018
City Spy

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Aspinal of London on Wednesday shrugged off a Harrods IT glitch that caused its £800 handbags to appear for £8 online, as it revealed full-year and Christmas figures.

New boss Lisa Montague said the December pricing issue on Harrods’ website was dealt with “very well” and she had “no complaints”.

Harrods apologised to customers and said orders would not be dispatched. Montague added: “December was not at all bad.”

Although sales at Aspinal stores were largely flat, she praised performance at the new flagship in Regent Street St. James's. Online sales were 20% up on a year earlier.

Festive bestsellers included Lottie bags, which sell for up to £650, and men’s wallets.

Montague joined in September from LVMH’s Spanish design house Loewe, and the website was upgraded after family investment office Four Seasons bought a 20% stake in the firm.

Turnover in the year to last March rose to £29.4 million from £23.7 million. Pre-tax losses narrowed to £782,426 from £1.6 million.

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