Case Study

🎉Personalizing marketing campaigns with Voice AI

 How Zomato & Truefan used AI to give 354,000 mothers a reason to smile this Mother’s Day

Campaign at a Glance

Zomato, a leading platform connecting customers with restaurants and delivery partners, teamed up with TrueFan, a platform where fans can get personalized video messages from celebrities. The goal was to create a memorable and personalized Mother’s Day experience using Resemble AI’s generative voice technology. By integrating AI-powered voiceovers, the campaign allowed users to send customized video messages from Bollywood celebrities, adding a personal touch that resonated deeply with recipients.

Location

India

Industry

Technology – Online Food & Restaurants

 Business Impact for Truefan

>90%

Accuracy for voice cloning

7x

Revenue Impact

70x

Increase in Content Created

Building a truly interactive campaign with Generative AI

Description of the customized video generation process

Ideation

Zomato aimed to create a memorable and personalized Mother's Day experience using generative AI. Recognizing India's deep admiration for celebrities, the idea was to capture the joy on mothers' faces when they received a message from their favorite stars. This innovative approach not only enhanced user engagement but also positioned Zomato as a brand that goes beyond food delivery, creating memorable and emotional moments for their users.

Partnering with Resemble AI

To create a personalized Mother's Day campaign, Zomato partnered with Resemble AI and Truefan. This collaboration aimed to leverage advanced AI technology to generate personalized video messages from beloved Bollywood celebrities, providing a unique and memorable gift experience for users

Voice Recording and Training

Truefan pre-recorded video messages from celebrities, which were then enhanced using Resemble AI's state-of-the-art text-to-speech (TTS) models. These models recreated each celebrity’s voice with high fidelity, capturing the essence and nuances necessary to produce realistic and emotionally engaging messages. The AI was trained to accurately pronounce names from various dialects across India, ensuring each message felt authentic and personalized.

Integrating AI-Powered Voiceovers

The AI-generated voice clones were seamlessly integrated into the pre-recorded video messages. Each video began with a celebrity greeting the mother by name, creating a cohesive and personal touch. This integration was designed to be quick and efficient, with the entire process from voice generation to video delivery completed in just two minutes.

Safety and Security Features

Ensuring the safety and privacy of users was a top priority. Resemble AI implemented robust security measures to protect the data and maintain the integrity of the voice models. The AI technology was designed to be transparent and secure, providing users with confidence in the authenticity and safety of the personalized messages.

“This partnership with Resemble AI has revolutionized our ability to deliver personalized experiences at scale. The technology’s accuracy and efficiency have significantly enhanced our offerings, leading to unprecedented growth and user engagement.”
 – Nimish Goel – Founder and CEO, TrueFan

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