client resources.

We make doing business with us easy. Our Terms of Business are available to download in PDF format (Adobe Acrobat Reader required).

Download Randstad’s terms of business: 

• Order confirmation - contractor/temporary staff
• Order confirmation - permanent/fixed term staff
• Order confirmation - contractor, temporary or permanent, fixed term staff

Download Randstad Education terms of business: Australian Terms of Business (PDF)

Download Health & Social care terms of business: Randstad Health & Social Care Terms of Business (PDF)

Download Randstad Talent Transformation terms of business: Terms of Business - Randstad Talent Transformation (PDF)

At Randstad, your privacy is important to us. We're committed to ensuring that your privacy is respected and maintained at all times. Randstad complies with privacy laws and Australia's/New Zealand’s National Privacy Principles as well as our existing obligations of confidentiality.

This Privacy/Collection Statement explains how we collect personal information and how we maintain, use and disclose that information. It also provides some details about your privacy rights, along with our general rights and obligations in relation to the personal information we keep on record.

Australia Privacy Statement (PDF)

We understand safe work practices and how health and safety is important to any work environment. We take our responsibility seriously and will work closely with you to ensure we provide you with people who understand and support your culture of health and safety in the workplace.

At Randstad, we're committed to providing and maintaining a safe, health and hazard-free workplace for all employees and visitors. We commit the appropriate resources to ensure compliance to all the relevant acts and regulations. The Occupational Health and Safety Act and the Occupational Health and Safety Regulations govern all of our operations. Our OH&S program is aimed at protecting the health, safety and welfare of all our temporary / contract employees.

In the event of any unforeseen circumstances, rest assured that we are covered.

Randstad holds the following insurance:

Public Liability Insurance
Professional Indemnity Insurance & Workers Compensation in each state of Australia, and ACC (Accident Compensation Corporation) in New Zealand. 

On 1 January 2010, the most significant parts of the Fair Work Act came into operation — commonly known as “the Safety Net for Minimum Employment Standards” — being the National Employment Standards and Modern Awards. The Safety Net ensures that employees have protected leave entitlements (including termination benefits) and receive a guaranteed minimum wage.

National Employment Standards
The National Employment Standards (“NES”) are not significantly different from the Australian Fair Pay and Conditions Standards (“AFPCS”) — which set minimum wage and leave entitlements — introduced in March 2006, as part of the Workchoices reforms to the Workplace Relations Act 1996 (“WRA”). The WRA has been totally replaced by the Fair Work Act 2009, as and from 1 July 2009 (with some exceptions).

The biggest change to the leave entitlements is the right to an additional 52 weeks of maternity leave in certain circumstances, the introduction of flexible working arrangements for qualifying employees, and community service leave for specific activities.

For more information, visit:

• Fair Work Act
• Modern Awards

Looking to get started? Learn more about client information.

Our aim is to build a long-term partnership with your organisation and human resources department, to enable the delivery of best quality recruitment and HR solutions for your business.

It's our role to share our HR knowledge and research and provide you information that will help shape your world of work.

Please visit our knowledge centre to find everything from talent resources, labour & mobility insights and information on jobs and the economy - and how these changes can impact your world of work.

Our company mission is “Shaping the world of work”. In the work that we do every day in the world of human resources, we contribute to the communities in which we live and work. We help people to find the right jobs, and this has a positive impact on their lives. For our clients, we focus on providing the best talent, allowing them to achieve business objectives by focusing on core activities.

We are committed to providing our current and future business leaders with the tools they need to succeed and lead successful, highly profitable teams. Our series of thought leadership pieces are designed to help you as a manager build trust and create highly successful talent acquisition and retention strategies for your business.

Visit our knowledge center HR-NEWS to learn more.

AS/NZS 4801:2001 certification services

If you seek safety leadership, Randstad’s specialist OH&S Risk Management team can provide you with a unique range of services to ensure your business complies with all certification requirements of AS/NZS 4801:2001.

AS/NZS 4801 compliance and certification provides a recognised safety framework with the benefits of:

• increased legislative and contractual compliance.
• increased marketing opportunities and competitive advantage.
• increased workforce morale and productivity.
• reduced injuries, illnesses, claims, lost time and insurance premiums.

We will then assist you with the coordination of the application process, in addition to auditing services that will ensure success of the program. Our services include:

• creation of organisational policies and procedures, management responsibility matrices and training programs.
• development and improvement of hazard management including identification, reporting, incident investigation, controls, management reviews and internal audits.
• planning across legal requirements, risk management, safety objectives and improvement plans.
• control mechanisms including monitoring and measurement, injury management, claims management, rehabilitation and emergency plans.
• information management including document and data control, records, communication, consultation and safety committee meetings.
• establishment of fully functioning OH&S committees, together with education and training programs.
• coordination of certification through the relevant statutory bodies, including contact to establish quotes, discuss the audit process and attendance onsite during process audits.

Randstad Global Supplier Code: Download PDF

Data Privacy and Security Addendum: Download PDF

General Terms of Purchase Randstad Group: Download PDF