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🌟 When hiring reception staff for their front desk, clients seek top-notch qualities for a seamless customer experience. Attention to detail, impeccable communication skills, and a welcoming demeanor are paramount. ✨ In today's competitive market, individuals with a keen eye for detail stand out. 🕵️♂️ Communication prowess, both verbal and written, is key to ensuring smooth interactions with clients. 🗣️💬 Moreover, a warm and friendly attitude creates a welcoming atmosphere, leaving a lasting positive impression on visitors. 😊 To excel in this role, receptiveness to feedback, adaptability, and a proactive approach are vital. 🌟 Embracing new challenges with enthusiasm and being quick on one's feet are qualities that clients highly value. 🚀 In a dynamic industry, staying updated on the latest trends and technologies is essential. 💻📈 Dedication to ongoing learning and growth demonstrates a commitment to providing exceptional service. 📚 Embodying these qualities not only elevates the front desk experience for clients but also contributes to a thriving workplace culture. 💼💫 #ReceptionStaffTraits #CustomerExperience #Professionalism

In the bustling world of front office operations, etiquette isn't just about politeness; it's a cornerstone of exceptional customer service and professional success. Here are some key tips to enhance your front office etiquette: 1️⃣ **Warm Welcomes**: Greet every guest with a genuine smile and a warm welcome. A positive first impression sets the tone for the entire interaction. 2️⃣ **Active Listening**: Pay full attention to guests' needs and concerns. Listen actively, repeat key points for clarification, and respond thoughtfully. 3️⃣ **Professional Appearance**: Dress appropriately for your role and maintain a tidy workspace. Your appearance reflects the professionalism of your organization. 4️⃣ **Effective Communication**: Communicate clearly and respectfully, whether in person, over the phone, or via email. Use professional language and tone at all times. 5️⃣ **Efficiency and Promptness**: Respect guests' time by handling requests promptly and efficiently. Keep wait times to a minimum and communicate any delays courteously. 6️⃣ **Problem-Solving Skills**: Be proactive in addressing guests' concerns and finding solutions. Empathize with their needs and strive to exceed their expectations. 7️⃣ **Confidentiality**: Respect the privacy and confidentiality of guests' information. Handle sensitive data with discretion and integrity. 8️⃣ **Team Collaboration**: Foster a collaborative environment with colleagues to ensure seamless guest experiences. Support each other and share knowledge to deliver exceptional service. 9️⃣ **Continuous Improvement**: Stay updated on industry trends and best practices. Seek feedback from guests and colleagues to continuously improve your skills and performance. 🚀 By embodying these front office etiquettes, you not only elevate the guest experience but also contribute to the overall success of your organization. Let's strive for excellence in every interaction! #FrontOfficeEtiquette #CustomerServiceExcellence #Professionalism #Teamwork #continuousimprovement

[FOR HIRE] STR or LTR Manager Good day! I’m looking for clients who owns a property around Metro Manila or Rizal that are for rent as Long Term (monthly to yearly) or Short Term (airbnb) If you can no longer manage it on your own then say no more! You can have me as your partner! What can you expect from me? • Guest Communication: Handle inquiries, bookings, and guest support through various platforms, ensuring timely and professional responses. • Reservation Management: Oversee booking calendars, coordinate check-ins and check-outs, and manage cancellations and modifications. • Property Coordination: Work with cleaners, maintenance personnel, and other service providers to ensure properties are guest-ready. • Review Management: Monitor and respond to guest reviews, maintaining a high standard of guest satisfaction. • Listing Optimization: Assist in creating and updating property listings, ensuring they are optimized for visibility and bookings. • Administrative Support: Perform various administrative tasks to support the management team. You can have my services as low as 15% for every leads I closed, property bookings and etc and additional cleaning fee (for airbnb/short term). I am also accepting promoting non-manila based Long Term properties where I will be the one to promote and look for your client/rentee then you’ll close the deal. For only 10% of monthly rates. Additional PROS in choosing me? • If your property is around Pasay (Sea Residences, Shell Residences and Shore Residences) I can easily guarantee some traffics on your properties since I can also promote it to my cosplayers friends who casually books some units for the events that are being hold in SMX. If you’re interested kindly send a direct message. https://lnkd.in/ddsNmJiJ #hiring #jobs #jobsearch #recruitment #job #nowhiring #recruiting #career #employment #careers #hiringnow #work #jobseekers #hr #resume #jobopening #jobhunt #business #humanresources #jobseeker #applynow #jobopportunity #vacancy #staffing #jobsearching #interview #recruiter #jobvacancy #wearehiring #jobinterview

In my experience in the hospitality industry, gone are the days when the front desk consisted of checking in and out guests but rather an experience by itself. A good front desk operator ought to understand this and adapt to the changes and dynamics of the front office operation. In a nutshell, here are key strategies to thrive in a front desk environment. 1. Stay organised. Being the heart of each establishment, make use of tools such as task lists, calendars, and project management to keep track of priorities, deadlines and appointments. This will help you manage your workload effectively as well as stay on top of tasks from the most important to the least effectively. 2. Understand guest psychology. Make good use of communication skills, and Interpersonal skills. The front of the house is the first place a guest approaches and that determines how a guest will feel throughout their stay. If they have the best experience at the beginning, everything else will fall into place. A happy guest is a satisfied guest. 3. Excellent customer service. As the first point of contact, Strive to give the best customer service, by being friendly, knowledgeable and attentive to their needs. Additionally, handle inquiries and issues promptly and professionally to ensure maximum guest satisfaction. 4. Excellent communication skills and attention to detail. Most front desk operations involve documentation, scheduling appointments, managing information and communication skills. Develop a strong professional demeanour and be articulate in how you pass your message. 5. Passion and seek feedback. A good front desk employee is passionate and always strives to give the best in their area of speciality. Passion is contagious and a guest can tell when an employee is genuine in their friendliness or just doing it for the sake of the job. By seeking feedback from customers, colleagues and supervisors, one can identify areas of weakness and work towards improvements. Finally, Strive to be an excellent team player within departments to ensure guests are fulfilled. #hospitality #DianiBeach #professionalism #FrontOffice

Front desk staffing is more than just greeting visitors or answering calls. It's the first impression of your company and sets the tone for all interactions. Whether it's a potential candidate or a client, the warmth and professionalism presented can make all the difference in who feels comfortable working for or reaching out to your company. Investing in your front desk staff isn't just good for business - it influences how welcoming and inclusive you appear from the first point of contact. 📞 #frontdeskrecruiting #construction #hiring #culture

What makes an excellent front desk officer? They create experiences which are memorable and lead to longtime connection. This is where you can count on us. #frontdesk #excellence #connection #experience #checkin #professionalism #opportunitiesforbusiness #growth #alloverthenetherlands

Effective telephone handling is crucial in the Front Office: *Answering Calls* 1. Answer within 3 rings 2. Greet with a warm, professional tone: "Good [morning/afternoon], [Hotel Name], this is [Your Name]" 3. Be attentive, listen actively, and respond clearly *Call Handling* 1. Identify purpose of call (reservation, inquiry, complaint, etc.) 2. Use positive language and empathize with guests 3. Provide accurate information and solutions 4. Take messages or transfer calls as needed 5. Document calls in guest history or logbook *Key Phrases* 1. "How may I assist you?" 2. "I'm happy to help with that" 3. "May I place you on hold for just a moment?" 4. "Thank you for holding, I'm back with you now" 5. "Is there anything else I can assist you with?" *Call Etiquette* 1. Be patient and composed under pressure 2. Avoid interruptions and distractions 3. Use a headset or speakerphone when necessary 4. Keep calls concise and focused 5. End calls professionally: "Thank you for calling [Hotel Name]. Have a great day!" *Common Scenarios* 1. Room reservations and inquiries 2. Guest complaints or issues 3. Information requests (hotel services, local attractions, etc.) 4. Wake-up calls and message delivery 5. Emergency situations (medical, fire, etc.) By following these guidelines, Front Office staff can provide exceptional telephone service, ensuring a positive experience for guests and enhancing the hotel's reputation.

#MidweekMomentum: Balancing different Job roles 💼 Being a Community Associate at Regus means I get to be the face of a dynamic workspace, ensuring clients have everything they need to stay productive and comfortable. 🏢 🍽 As a Front of House Supervisor at Zizzi Fosse Park, my role is to deliver an exceptional guest experience, ensuring that every visitor leaves with a smile. Today, I’m reflecting on how both roles teach me the importance of people-first service. Whether it’s managing workspaces or running a busy restaurant, it’s all about understanding people’s needs and delivering solutions with a smile. 🔑 Key takeaway: No matter the industry, great service comes from building connections and maintaining a positive atmosphere. What’s your approach to putting people first in your workplace? Let’s connect and share! #CustomerService #Hospitality #CommunityBuilding #Teamwork #WorkplaceCulture #ProfessionalGrowth