Points Expiry Updates – Now Live
We’ve made some exciting improvements to how point expiry is handled in Influence.io! These updates will make it much clearer for you to track when points are expiring and simplify the overall process.
Here’s what’s changed:
- "Last Seen" replaced with "Point Expiry": The Point Expiry date is now clearly visible in the dashboard, so no more manual calculations – you’ll know exactly when points will expire.
- New Analytics Stats: We’ve added three new metrics to help you track your program:
- Points Expired
- Customers with Expired Points
- Active Points in Program
- Klaviyo Integration: We’re now pushing the 'Point Expiry' data directly to Klaviyo, making it easier to manage your loyalty program.
- Earn Rules Flexibility: You can now bypass expiry for specific earn rules, like Birthday earn rules, without extending the point expiry date.