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Gupshup is world’s leading conversational messaging platform for customer support and trusted 45,000+ brands across 20+ countries. We are direct partners to WhatsApp and are best known for our service and product quality.
Getting your WhatsApp Business Account integrated with your Freshdesk portal will be very beneficial if your customers frequently contact your business through WhatsApp. Your agents can directly view and respond to WhatsApp queries within the Freshdesk ecosystem, which increase customer satisfaction and improves customer retention.
Allow us to facilitate your WhatsApp communication without any hiccups while you can concentrate on keeping your customers happy!
2.7
66 installs
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Arlette Ishimwe
6 months ago
Gupshup support it really delays.
Detailed Instructions mentioned here https://docs.gupshup.io/docs/freshdesk-installation
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
Version 3.0
Released on Sep 12, 2024
1. New enhanced UI for channel config, template messaging and live chat screens
2. Multi channels support - Users can add multiple gupshup accounts
3. Template message preview
4. Updated the naming conventions according to the QA review.
5. Added API key validation and changed apikey to secured.
6. Added horizontal scrollbar in channel screen to view fields properly.
Version 2.0
Released on Apr 01, 2024
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