With digital systems becoming more prevalent in restaurants, integration is vital to ensure smooth operations. And all-digital, integrated management system can help with real-time decision making, provide reporting and help with labor management.
Though Sonic had implemented a first-generation anti-spam solution, its effectiveness had decreased greatly as new spam techniques evolved and the volume of spam increased. IT staff had had to deal with an increasingly sluggish network and frequent complaints from employees whose inboxes were bombarded with unwanted email.
In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though neither high tech nor electronic, focus-group research has also become a popular tool for getting consumers opinions quickly, because it allows observers to personally view and digest respondents opinions within just a couple of hours.
Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however, that the best research will come from those firms that predate the dot.com revolution; that is, those firms that are raised in the methods and traditions of high-quality marketing research.
Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their peers, copy their competitors, and copy each other, and the theory becomes a managerial fad. Do any of these canned theoretical solutions really work? In some instances, managerial theory or fad might work; but for most businesses, the pursuit of theories and fads is a prescription for disaster and decay. The central question is: Why do some companies thrive, while others perish? Why do some companies make extravagant profits, while others scrape by on bare subsistence? What is the secret to success? What is the secret to survival?
Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food preparation processes in addition to keeping their finances in order and maintaining high standards of cleanliness and fast service.Popeyes Chicken and Biscuits, with 1,504 locations in 41 states, the District of Columbia and 18 countries, has approached this challenge by designating some restaurant managers as certified training managers.
Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurants revenue and reputation. While you may be insured for business interruption due to physical damage, commercial property coverage fails to address the unique exposure you have as a restaurant for loss of revenues due to foodborne illness outbreaks.
According to the National Restaurant Association, more than 20 percent of adults indicated they order more takeout from table-service restaurants than they did two years ago. A 3M Communications study found more than three quarters of U.S. households 78 percent purchase at least one carryout or delivery meal a month. And a Technomic Research report projected takeout sales to reach $126 billion by 2007 across all segments.
If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these systems have become quite easy to setup and maintain while often significantly boosting a restaurants very profitable takeout business. Not surprisingly, QSR Magazine recently reported that of the Quick Service experts surveyed, 51% predict online ordering to be The Next Big Thing.
A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a simple and effective way to prevent the spread of foodborne illness in a restaurant. While foodborne illness spreads easily, many cases of it can be prevented by effective handwashing.
Reckless drivers and dangerous customers can leave a restaurant owner feeling vulnerable. One accident by a delivery driver or a dangerous customer can leave an owner liable. However, there are precautions that can be taken so owners can protect their customers, their drivers and themselves.
Worker's compensation, umbrella insurance, property insurance...finding the right coverage can feel overwhelming. But not have adequate insurance could spell financial disaster for an operator. Knowing how to choose the proper coverage and what the different policies are is crucial for financial wellness and peace of mind.
Delivery insurance can be crucial to a restaurant that delivers. The cost of even one accident can quickly mount up. Learn what to consider when choosing the most appropriate delivery insurance.
Retail technology like digital signage and next-generation POS can generate revenue, increase efficiency and satisfy customers but it also requires intelligent use of resources to deploy and maintain. In this webinar, you'll learn seven strategies for working with your systems integration and roll-out teams in order to save money, make the most of your assets, and get deployments up and running faster.
Everyone knows that online ordering is becoming an increasingly important part of the restaurant business. In these tough economic times, however, restaurant owners are reluctant to invest time and money in a costly new technology without a clear understanding of the returns.
Through digital signage, restaurants can further promote their brand and generate an interactive consumer experience.
Mystery shopping is just the starting point for a workforce improvement plan that includes training and incentives.
Find out if fast casual is poised to take a giant leap forward in 2009. Join our panel of experts as they review a variety of key indicators and findings from the most recent industry study.
Join two experts in the field as they answer questions for the restaurant industry about sustainability.
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