Prioritizing the wellbeing of workers is not just a good - or ethical - thing to do, but because it makes business sense. A happier, healthier workforce is a more productive workforce. A productive workforce is more likely to attend, perform their best work, and add more value to an organization.
How to Create a Good Business
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
22 hours to complete
3 weeks at 7 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Understand what “worker well-being” means across different contexts.
Explore how to use research techniques to find the sweet spot between worker interests and firm interests.
Understand how to design scalable solutions.
Skills you'll gain
Details to know
Earn a career certificate
Add to your LinkedIn profile
Assessments
6 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 6 modules in this course
Creating a good business involves aligning the priorities of workers with the priorities of management. In this module, we will be joined by leaders from industry, labor, and research, who will share expert insights, and provide real-world context to help us understand the relationship between worker wellbeing and business performance.
What's included
10 videos11 readings2 assignments1 app item2 discussion prompts1 plugin
This module will explore how investing in the soft skills of workers can have positive impacts on business outcomes. Covering topics such as self-confidence, effective communication, and wider life-skill development, we will use case studies from blue-collar settings to understand the role of rigorous research in developing soft skill training programs that are effective for workers and scalable for firms.
What's included
9 videos8 readings1 assignment1 app item4 discussion prompts
In this module, we will begin by exploring the history of worker voice and the importance of worker–management communication. Using the case study of “Inache” – a worker grievance redressal tool developed by Good Business Lab in partnership with one of India’s largest exporters of ready-made garments – we will go through the end-to-end process of researching worker and business requirements, designing a solution, evaluating the effectiveness of the solution in a real-world pilot study, and then adapting an intervention for implementation at scale.
What's included
13 videos11 readings1 assignment1 app item3 discussion prompts
The mental, physical, and holistic health of workers greatly determines the success of any organization. In this module, we will explore how the workplace environment can influence the wellbeing and productivity of workers. Through multiple research case studies, we will also learn about how firms can improve productivity and retention of their workforce by designing interventions that address health and safety challenges workers face.
What's included
11 videos11 readings1 assignment1 app item3 discussion prompts
In this module, we will explore the importance of managerial quality on worker wellbeing and business outcomes. We will go through multiple case studies from different industry settings across the globe to explore how managers can be better trained, supported, and utilized, in order to be more effective in their roles and contribute to creating a good business.
What's included
7 videos7 readings1 assignment1 app item1 discussion prompt
In this module, you will draw on all the lessons covered in this course to design a program that addresses a real, specific challenge in your workplace. This final assessment will be submitted for peer-review, providing a unique opportunity to connect with your peers in the worker wellbeing and good business community.
What's included
3 readings1 peer review1 app item
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Morehouse College
University of Colorado Boulder
IE Business School
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
New to Leadership and Management? Start here.
Open new doors with Coursera Plus
Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.