Powering Smart Decisions in the Financial Services Industry

BAI is a mission-driven non-profit organization that provides training, research, thought leadership and connection opportunities to financial services leaders.

How Organizations Are Implementing Compliance Policies and Training

BAI provides compliance training and solutions designed for financial services organizations to help reduce organizational risks, improve compliance efficiencies and provide key information.

How Organizations Exceed Expectations

BAI provides benchmarking resources to help you better understand your organization’s relative performance. Tailor your preferred reports and leverage the insights to make data-driven decisions with confidence.

How Leaders Better Understand Key Issues

BAI Executive Report

Navigating effective risk management

Managing risk is key to positioning your institution and its valued customers and partners for the best possible outcomes.

From calculating growth opportunities amid interest-rate changes and with commercial real estate (CRE) health still in question, to proving operational and anti-fraud resiliency, understanding risk remains a top priority. It matters for your reputation, your compliance standing, and it can be a strategic differentiator.

To help you move toward these goals, we explore these topics and more in the September BAI Executive Report: Navigating effective risk management.

Special Report

The Strategic Contact Center of Today and Tomorrow

Today’s contact centers are an operational nucleus that can play a strategic role just as much as they retain their significance as a first line in customer relations.

BAI recently spoke with several prominent individuals within the financial services industry to explore a multitude of aspects about the contact center.

Always Moving Forward: How BAI Helps You Build a Stronger Future

Leaders and employees are faced with hundreds of decisions every day. Making smarter decisions is how you better serve your customers and communities. Driving positive change is how you prepare for the future.

At BAI, we provide forward-thinking knowledge and information about the industry as a whole to help you prepare for what’s next.

Unbiased. Forward-thinking. Always evolving. Our only agenda is helping you make smarter decisions.

Careers at BAI: Help Shape The Future of Financial Services

If you want to do meaningful work in an organization that both sees and shapes the future of the financial services industry, check out careers at BAI. We’d love for you to be a part of what’s next!

What do we offer?

  • BAI Workflex which includes hybrid and remote working models
  • Generous vacation/personal time programs
  • Tuition reimbursement
  • Collaborative, team-oriented environment
  • Comprehensive insurance coverage
  • 401(k) with company match
EXECUTIVE ROUNDTABLES

Where Change is Met Head-On

Meet, connect, and learn from your peers in the industry. Our exclusive BAI Executive Roundtables provide a forum to openly discuss the latest trends and issues, so you can address the critical challenges facing the industry today.

More Ways to Get Involved With BAI

Join the BAI Community

BAI Membership supports the BAI mission and helps drive positive change in the financial services industry. Join us to help move the industry forward.

Share Your Innovation Story With Us.

With the merger of BAI and RMA, the new organization, ProSight Financial Association, is taking time to determine how best to discover and feature stories of people and organizations that are driving positive change for their employees, customers and communities. As such, the BAI Global Innovation Awards program will not run in 2024. Click here to learn more.