Customer Review

Rizzle
4.0 out of 5 stars Possibly refurbished-no 12 month subscription included
Reviewed in the United States on April 22, 2024
Verified Purchase
I purchased this whoop because of the price with included a twelve month subscription. When I received the initial whoop, the packaging had clearly been opened, the contents were not properly packed, and the device had looked worn. I submitted for an exchange and received another whoop that had previously been opened, but retaped. The contents looked like they had been packaged properly, so I activated the Whoop to find that it did not include a 12 month subscription. I contacted Whoop directly and after providing multiple invoices, proof of purchase screenshots etc. over the course of two days and them still not honoring the 12 month subscription as advertised, I will be returning as this is an expensive membership and not a company practice that I would like to do business with.

update: after 3 days of communication with customer service, Whoop honored the 12 month membership.
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Product Details

WHOOP 4.0 with 12 Month Subscription – Wearable Health, Fitness & Activity Tracker – Continuous Monitoring, Performance Optimization, Heart Rate Tracking – Improve Sleep, Strain, Recovery, Wellness
byWHOOP
4.0 out of 5 stars
1,591 global ratings