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  • If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices
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2 Year Data Recovery Plan

from After Solutions
  • Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages.
  • If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
  • Free shipping for in–lab data recovery; 24/7 online case status tracking
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3 Year 16GB Data Recovery Plan

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  • If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
  • Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
  • Free shipping for in–lab data recovery; 24/7 online case status tracking
  • If your data isn’t recovered, you get your money back
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Western Digital 14TB Elements Desktop External Hard Drive, USB 3.0 external hard drive for plug-and-play storage - Western DigitalBWLG0140HBK-NESN

4.5 4.5 out of 5 stars 21,920 ratings
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$259.99 with 10 percent savings
List Price: $289.99
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14TB
Desktop
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Purchase options and add-ons

Digital Storage Capacity 14 TB
Hard Disk Interface USB 2.0/3.0
Connectivity Technology USB
Brand Western Digital
Special Feature Portable
Hard Disk Form Factor 3.5 Inches
Hard Disk Description Mechanical Hard Disk
Compatible Devices Laptop, Desktop
Installation Type External Hard Drive
Color Black

About this item

  • High-capacity add-on storage.Specific uses: Personal
  • Fast data transfers
  • Plug-and-play ready for Windows PCs
  • WD quality inside and out

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This item: Western Digital 14TB Elements Desktop External Hard Drive, USB 3.0 external hard drive for plug-and-play storage - Western DigitalBWLG0140HBK-NESN
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Price-10% $259.99
List:$289.99
$409.99-18% $295.77
List Price:$359.99
$159.40$259.99-14% $119.99
List:$139.99
Delivery
Get it as soon as Thursday, Sep 19
Get it as soon as Thursday, Sep 19
Get it Sep 24 - 27
Get it as soon as Thursday, Sep 19
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Customer Ratings
Sold By
Amazon.com
Amazon.com
Amazon Global Store UK
Amazon.com
Amazon.com
Amazon.com
storage capacity
14 TB
22000 GB
14 TB
8000 GB
12 TB
5 TB
hardware interface
usb
usb
usb3.0, usb, usb c
usb3.0
usb
usb3.0
compatible devices
Desktop, Laptop
Desktop, Laptop, PC, Mac
Tablet, Desktop, Drone
Desktop
Desktop
Laptop, Desktop, Tablet
form factor
Desktop
3.5-inch
3.5-inch
3.5-inch
Desktop
2.5-inch

From the manufacturer

Easy, add on storage
High capacity in a sleek design

Generous Capacity

Experience seamless storage expansion with up to 24TB[1] of space. Elevate your storage capabilities with easy access to your cherished photos, music, videos, and files, seamlessly archived and readily accessible in one reliable device.

Improve PC performance

Plug-and-play expandability

Simplify your data backup routine with a plug-and-play hard drive. Archive your important files and documents effortlessly, helping to keep your valuable data protected.

M04_1

Transfer faster

Experience fast data transfer speeds with USB 3.2 Gen 1, enabling you to quickly transfer and access your files with ease.

M04_2

USB 3.2/USB 3.0 Compability

With this single drive, you get compatibility with the latest USB 3.2 devices and backwards-compatibility with USB 3.0 devices as well.

WD-Elements-Desktop

WD Elements Desktop

WD-MY-BOOK-Desktop

WD My Book Desktop

WD-MY-BOOK-DUO-Desktop

WD My Book Duo Desktop

WD-Elements-PORTABLE

WD Elements Portable

Customer Reviews
4.5 out of 5 stars
21,920
4.4 out of 5 stars
12,409
4.4 out of 5 stars
12,409
4.7 out of 5 stars
273,964
Price
$409.99 $269.99 $679.99 $119.99
Capacity [1]
Up to 24TB Up to 24TB Up to 44TB Up to 6TB
Backup Software
Great for
Plug-and-play storage Backup and restore RAID backup Portable storage
Interface
SuperSpeed USB 3.2 Gen 1/3.0 SuperSpeed USB 3.2 Gen1/3.0 SuperSpeed USB 3.2 Gen1/3.0 SuperSpeed USB 3.2 Gen 1/3.0
Compatibility
Windows; Mac w/Reformat Windows; Mac w/Reformat Windows; Mac w/Reformat Windows; Mac w/Reformat
Hardware Encryption
Password Portection

Will this drive work with my Xbox or PS4? What about my Mac or PC?

I'm not computer savvy, is the set-up easy?

Do you need a battery for the drive to work?

What needs to be done to format this device for mac?

Legal Dislcaimer

[1] 1TB = 1 trillion bytes. Actual user capacity may be less depending on operating environment.

Product specifications subject to change without notice. Pictures shown may vary from actual products.

Western Digital, the Western Digital design, the Western Digital logo, WD, the WD logo, and WD Elements are registered marks or marks of Western Digital Corporation or its affiliates in the US and/or other countries. Windows is a mark of Microsoft Corporation. Mac is a mark of Apple Inc., registered in the U.S. and other countries. All other marks are the property of their respective owners. Product specifications subject to change without notice. Pictures shown may vary from actual products.

2024 Western Digital Corporation or its affiliates. All rights reserved.

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What's in the box

  • WD Elements hard drive USB cable AC adapter Quick Install Guide
  • Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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    Product guides and documents

    Product Description

    Western Digital elements desktop storage with USB 3.0 offers reliable, high-capacity, add-on storage, Fast data transfer rates and universal connectivity with USB 3.0 and USB 2.0 devices. The sleek design features up to 14TB capacity plus Western Digital quality and reliability.

    Customer reviews

    4.5 out of 5 stars
    21,920 global ratings

    Customers say

    Customers like the functionality, value for money, and storage capacity of the computer drive. They mention it works excellently, offers an abundance of storage space, and is worth the purchase. Some are satisfied with the ease of setup. However, some are disappointed with its slackness. Opinions are mixed on its reliability and noise level.

    AI-generated from the text of customer reviews

    1,114 customers mention "Functionality"891 positive223 negative

    Customers like the functionality of the computer drive. They mention it works excellently, encounters no problems, and works perfectly with the iPad Pro 12.9, right out of the box. Customers also say it opens and runs games without any issues.

    "Excellent product, feels small and sturdy. Matches the description. Shipping took about 3 months but the quality is good. Recommended." Read more

    "...to shuck them and place them into a Raid configuration but this drive runs so well that I haven't even attempted to enter the shell...." Read more

    "...It works perfectly with the iPad Pro 12.9. Of course it's new, so I can't say anything about its longevity...." Read more

    "...The firmware is good enough that it doesn't need to be hacked right out of the gate which is a big plus for a WD product." Read more

    554 customers mention "Value for money"447 positive107 negative

    Customers appreciate the value for money of the computer drive. They mention it's easy to use, has good quality, and is worth the purchase. Some also mention it has great speed and portability for the price.

    "...that has a very large storage capacity, is relatively portable, and is cheap, then look no further. Are there better and faster drives out there?..." Read more

    "...Capacity, price and quality is what it's all about. Easy setup for my Mac computer." Read more

    "...use a lot of video files and need lots of storage, then this is worth the purchase...." Read more

    "...The hard drive is also a great value for its price, offering an incredible amount of storage space at a competitive price point...." Read more

    538 customers mention "Storage capacity"476 positive62 negative

    Customers like the storage capacity of the computer drive. They say it offers an incredible amount of storage space at a competitive price point. Customers also say it works to hold their media and is smaller than they anticipated. However, they appreciate it helps them organize all their files.

    "Excellent product, feels small and sturdy. Matches the description. Shipping took about 3 months but the quality is good. Recommended." Read more

    "...It even allows for creation of folders for sorting! Overall I think it's fine, though a tad slow with the iPad (I'm sure it's faster on a computer)." Read more

    "I love this product! It has the storage space for all the things that I want to keep for a very long time...." Read more

    "Really like this external hard drive. Has oodles of storage space, and basically installed itself...." Read more

    373 customers mention "Speed"355 positive18 negative

    Customers are satisfied with the speed of the computer drive. They mention it's extremely fast, efficient, and reliable. Customers also say it'll copy files over extremely quickly, is easy to use, and fast to connect. They also mention it saves runtime from the drive itself, preserving its lifespan.

    "...Throughput is good going through USB 3.2 and before I began using it I torture tested it for 2 days with HD Sentinel and it pass all the tests with..." Read more

    "Great speeds right out of the box, but it is currently empty...." Read more

    "...Truly plug and play. Faster than older HDD with more capacity." Read more

    "Transferring video files from iMac to the hard is very fast, once it wakes up. The drive is noisy, a little clunky, but fast." Read more

    342 customers mention "Ease of setup"312 positive30 negative

    Customers find the computer drive easy to set up. They mention it's plug-and-play, has oodles of storage space, and can be shucked for direct computer installation. Customers also appreciate that there's no special software to install or bloatware like they've had on some other drives. They also mention the power supply is easy to plug in anywhere.

    "...So far this HD has worked fine, it was plug and play with no need of a software download...." Read more

    "...Bought the WD 10TB unit and plugged it into the router - WORKS. Truly plug and play. Faster than older HDD with more capacity." Read more

    "...Has oodles of storage space, and basically installed itself...." Read more

    "I like the look, size, feel, color, etc. Fairly easy to set up. Just registered the product...." Read more

    410 customers mention "Reliability"266 positive144 negative

    Customers have mixed opinions about the reliability of the computer drive. Some mention it's incredibly reliable, has a sturdy build quality that can withstand everyday wear and tear, and has never crashed. However, others say the drives seem to have around a 50% failure rate, and break after a few months. The build isn't perfect, and the product is not to be trusted.

    "Excellent product, feels small and sturdy. Matches the description. Shipping took about 3 months but the quality is good. Recommended." Read more

    "...i have a 12TB drive from them and that one too is already showing signs of failure. i've had that drive for no more than 5 months...." Read more

    "...This gave me the best of both. I have always found WD to be highly reliable." Read more

    "...No loss of data or any issues reading, especially considering all of the files and data that I have on mine." Read more

    298 customers mention "Noise level"109 positive189 negative

    Customers have mixed opinions about the noise level of the computer drive. Some mention it's relatively quiet outside of that, while others say it'll make some sounds when spinning.

    "...The drive is noisy, a little clunky, but fast." Read more

    "...I have noticed practically no noises from my HD at all. Certainly none that I would put into the category of annoying...." Read more

    "...Kind of obnoxious sounding but other than that it works fine.Also keep in mind that it does require external power so it's not very portable." Read more

    "...The drive was having problems saving data and was beeping. Windows reported that the drive was not saving correctly and data loss may occur...." Read more

    191 customers mention "Slackness"10 positive181 negative

    Customers are dissatisfied with the slackness of the computer drive. They mention it takes a while to do the action, and it's a lot slower than their 4TB from ten years ago. They also mention the indexing and search features seem rather slow. It takes s few seconds to spin before they are able to access their media. It can dip to a lower speed when the files are smaller, but that's to be expected.

    "...Overall I think it's fine, though a tad slow with the iPad (I'm sure it's faster on a computer)." Read more

    "...Yes it does take a few seconds to wake up if you haven't been using it in a while, but it's not that long, again not enough to be complaining about...." Read more

    "...While it's not as fast as 7200 or an SSD drive, i'm guessing that it will have a longer longevity than faster hard disk drives...." Read more

    "...and it takes a few seconds to spin before I am able to access my media...." Read more

    Works on Windows Right out of the Box, 18.1 Terabytes of fast storage
    5 out of 5 stars
    Works on Windows Right out of the Box, 18.1 Terabytes of fast storage
    Great speeds right out of the box, but it is currently empty. tad bit over 20 trillion bytes is actually 18.1 Terabytes after quick format in Windows 11. I have another 8TB WD Elements that is about 4.5 years old and still going strong with heavy daily usage for a media server storage drive; I just did a SMART check on it and it's showing 100% healthy. Hope this one is super reliable as well, but only time will tell.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on September 7, 2024
    Capacity: 20TBStyle: DesktopVerified Purchase
    Excellent product, feels small and sturdy. Matches the description. Shipping took about 3 months but the quality is good. Recommended.
    Reviewed in the United States on August 2, 2024
    Capacity: 20TBStyle: DesktopVerified Purchase
    Normally I buy hard drives from everywhere to shuck them and place them into a Raid configuration but this drive runs so well that I haven't even attempted to enter the shell. Been using it as a backup and so far it doesn't disappoint at all. Throughput is good going through USB 3.2 and before I began using it I torture tested it for 2 days with HD Sentinel and it pass all the tests with flying colors. I highly recommend this and if you find the drive on sale jump at it as I've had much better luck with WD than Seagate's Ironwolfs.
    2 people found this helpful
    Report
    Reviewed in the United States on August 22, 2024
    Capacity: 6TBStyle: DesktopVerified Purchase
    I needed a lot of storage for programs I produce but I didn't want to pay more than I needed to. This gave me the best of both. I have always found WD to be highly reliable.
    Reviewed in the United States on August 12, 2024
    Capacity: 16TBStyle: DesktopVerified Purchase
    First off, Western Digital's Customer Support was fantastic. They helped this non-technical guy set this up for my iOS operating system very quickly. I used their chat function and it was excellent. They warned that they were not sure this would work well with my iPad b/c the iPad doesn't have the power to drive it. Hence I had already bought a docking station to fix that. It works perfectly with the iPad Pro 12.9. Of course it's new, so I can't say anything about its longevity. It even allows for creation of folders for sorting! Overall I think it's fine, though a tad slow with the iPad (I'm sure it's faster on a computer).
    One person found this helpful
    Report
    Reviewed in the United States on August 17, 2024
    Capacity: 16TBStyle: DesktopVerified Purchase
    I was a little nervous with this purchase because so many of the reviews talked about annoying noises and the HD taking forever to wake up, while others complained that it didn't last long before it broke. Now after having it a few days and putting a couple TB of files on it, I can tell you that two of these complaints didn't seem to affect me. I have noticed practically no noises from my HD at all. Certainly none that I would put into the category of annoying. Yes it does take a few seconds to wake up if you haven't been using it in a while, but it's not that long, again not enough to be complaining about. So far this HD has worked fine, it was plug and play with no need of a software download. I have windows 10, and hope to find a way never to have to upgrade to windows 11. Only time will tell about it's durability, but overall I am pleased with this purchase.
    2 people found this helpful
    Report
    Reviewed in the United States on July 7, 2024
    Capacity: 20TBStyle: DesktopVerified Purchase
    well you surely get what you pay for. i could have got a 32TB drive for less money but i bought a 16TB drive from that cheaper brand not 4 months ago and it is already showing signs of failure. I won't list the brand but i will say the name begins with the letter A. that is all i'm going to say about it. they are known to have cheap drives. i have a 12TB drive from them and that one too is already showing signs of failure. i've had that drive for no more than 5 months. i'm going to wipe the drives and send those back to get an RMA. anyway, i have a 6TB WD 2.5" external drive and the thing runs perfect. never one issue with it. had it for over a year now. I also have a 8TB WD External had that thing for 2 years and neveer one issue with it either. this 20TB drive should last a while. i get 234MB/s read and write throughput. It formats to about 18TB so not too bad.
    15 people found this helpful
    Report
    Reviewed in the United States on August 19, 2024
    Capacity: 6TBStyle: DesktopVerified Purchase
    I bought a "WD My Book" a few years ago and it's been working great. This is just as good if not better. Just make sure you format it before you use it, which takes seconds to do.
    Reviewed in the United States on April 18, 2019
    Capacity: 8TBStyle: DesktopVerified Purchase
    I purchased the 8TB elements drive in an attempt to consolidate a bunch of data I had on a series of smaller, older drives. Once I had all the data copied over, I intended to buy another and raid it so I had a copy of everything; always have a backup and all that. I guess I did take a small risk not immediately buying two of these drives so I never had any period without a backup, but I just didn't have the money at that point to double down.

    Here's the full timeline breakdown. Bought drive, it sat for a month before I got around to using it, transferred about 3TB of data to it, let it more-or-less sit for a couple of months (unplugged on my desk) with the occasional removal of a piece of software or movie/music (not used hard, I'd estimate less than 3 hours of use after the initial transfer), plugged it in about 3 days ago and moved some pictures to it, plugged it in today and it returns uninitialized without recognizing any of the drive space. It's been less than 5 months since I bought this drive. Attempts to interact with it return with "the request failed due to a fatal device hardware error." I've tried several different cables to see if that was the issue; it was not.

    Well s***. I've done some data recovery before, it's part of what prompted me to get this drive and start the process of consolidating and backing everything up. But before I go hog-wild stripping the case of, running diagnostics, and trying to recover everything myself I figured I'd at least give WD customer support a call to see if they can do it. I'm not really looking for an extra project right now and, for me at least, this will be a project (maybe someone more knowledgeable would have no issues).

    Anyway, called customer support. They were friendly. When I asked about data recovery, they kindly informed me that it would cost $400-700, had to be through one of their contracted data recovery companies, and came with no guarentees. When I asked what I could do to the drive, they kindly told me that almost anything I did would void the warranty and they wouldn't be able to replace the drive. They also, very nicely, told me that any drive I got in return for this one would actually be a refurbished drive and may or may not have cosmetic wear, may or may not have factory packaging, and had no guarantees of having less than any certain amount of drive hours on it. That's right the "warranty" replaces your drove with another, already once defective drive! "Sorry the drive we sent you broke, we'll happily send you a different drove that also broke!"

    To summarize: my drive broke after five months of light use and proper treatment and then their customer service told me they'd be happy to send me a second hand drive in exchange for the POS one they sent me in the first place, with no assistance at all with recovering any data.

    I'll ultimately end up keeping the drive, stripping it out of its case, and seeing if plugging in directly to the drive gets around the "hardware error" (though I doubt it will). Amy replacement is as good as worthless as I have no faith in it lasting more than a few months; I'll just have to take the loss.

    You can do what you like with your money, but I'll no longer be giving any of mine to Western Digital. Crooks.

    UPDATE: I took the drive apart and it interfaced directly with the HDD with a $16 SATA adapter I have; had no problem accessing the drive. The failure was entirely the fault of the Western Digital enclosure.
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    Amirachi
    5.0 out of 5 stars Recomendado!!!
    Reviewed in Mexico on June 19, 2024
    Capacity: 22TBStyle: DesktopVerified Purchase
    Muy silencioso, 100% recomendado, el espacio final es de 20 Tb, entre archivos internos del disco duro y de que la capacidad es menor como en cualquier. Mejor que que los seagate, muy conforme con mi compra.
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    El comentario que puedo hacer es que tengo varios días que lo tengo conectado, llego bien, el principal uso es que guardare todas las musicas de los cientos de CD's que tengo, y archivos de alta resolución que descargue de las compras de internet de la musica que me gusta.
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    Reviewed in the United Kingdom on June 24, 2024
    Capacity: 6TBStyle: DesktopVerified Purchase
    Now this is a real Treat for anyone that has far too many files, games, videos, content, all sorts. :)

    i always thought they'd be slow until i realized the external power plug takes the weight off the computer
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    and a lovely bonus is i can run steam games off it. Gigabyte large steam games. it can become a permentant part of my pc setup!

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    WA
    1.0 out of 5 stars 20tb external hd
    Reviewed in the United Kingdom on April 6, 2024
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    The drive make lot of noise and I am worried that my backups will be lot. I have 10tb is does not make the noise as this one does, especially the drive.
    Very disappointed!!!