![AHA Team Training Monthly Webinars banner. Five hospitals leaders standing against a wall.](/https/www.aha.org/sites/default/files/2020-08/TT2020_banner_D2_900x400_Webinars.jpg)
The Thin Blue Line: Drifting Reliably Towards a Safety Culture
Event Format
Webinar
Date
Wed, Apr 10, 2024, 12:00 PM – Wed, Apr 10, 2024, 01:00 PMCost
Free
Type
Webinar Recordings
Event Host
![AHA Team Training](https://www.aha.org/sites/default/files/2020-11/Team_Training_Logo_Hor_RGB.png)
Open To
Members and Non-members
Description
April 10, 2024
Our webinar presenters examine the disconnect between how frontline workers and hospital administrators understand health care work, the difference between work-as-done and work-as-imagined. They describe how bridging this gap of understanding produces a virtuous cycle of operational learning that improves health care safety and can change how your workforce feels about your organization. View this webinar to develop a dynamic understanding of drift in relation to the working environment, and learn some TeamSTEPPS tools that can help teams address drift and build a culture of safety.
Learning Objectives:
- Understand the difference between work-as-done and work-as-imagined, and why marrying these perspectives is a powerful way to help your organization succeed
- Operationalize frontline teams to engineer resilience
- Develop a dynamic understanding of drift
- Recognize specific TeamSTEPPS tools that enable a new understanding of drift to cultivate a safety culture
Speakers:
- Jason Cheng, DO
Medical Director, Safety, The Permanente Federation , ASA Committee on Patient Safety and Education - Chris LeMaster, MD MPH CPPS
Nothern California Physician Safety Lead, Kaiser Permanente