ThousandEyes cloud application

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter ThousandEyes in the search field.
5. In the search results, hover over the ThousandEyes SAML app and click Select.
6. On the Google Identity Provider details page, download the IDP metadata.
7. Click Continue.
8. On the Service provider details page, click Continue.
9. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:

   1. Click Add Mapping.
   2. Click Select fieldselect a Google directory attribute.
   3. For App attributes, enter the corresponding app attribute.
10. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

11. On the Attribute mapping page, click Finish.

1. Open a new incognito browser window.
2. Sign in to ThousandEyes with your organization's ThousandEyes administrator account.
3. Click your user icon at top right, then click Account Settings.
4. Click the Security & Authentication tab.
5. In the Setup Single Sign-On section, check Enable Single Sign-On.
6. For Configuration Type, click Metadata File.
7. Next to Metadata File, click Import File.
8. Select and upload the IDP metadata file you downloaded in Step 1 above.

   Uploading the metadata file automatically fills in the information needed in the Configuration section.

9. Click Save.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select ThousandEyes.
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
8. Ensure that your ThousandEyes user account email IDs match those in your Google domain.

ThousandEyes supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select ThousandEyes.
4. At the top left, click Test SAML login. 

   ThousandEyes should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Close all browser windows.
2. Open https://app.thousandeyes.com, click Single sign-on,  and attempt to sign in. You should be automatically redirected to the Google sign in page.
3. Enter your sign in credentials.
4. After your sign in credentials are authenticated, you are automatically redirected back to ThousandEyes.

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As a super administrator, you can automatically provision users in the ThousandEyes application