Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 05:20 - 13:46 UTC on October 1, customers encountered delays in receiving email and callback notifications for orders placed in the Bandwidth App.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Oct 05, 2024 - 17:14 EDT
Resolved
This incident has been resolved.
Posted Oct 01, 2024 - 12:23 EDT
Identified
Bandwidth teams have identified the source of the incident and are working to restore expected notification services.
Posted Oct 01, 2024 - 08:09 EDT
Investigating
Teams are investigating an incident impacting order notifications from the Bandwidth App. These notifications are delayed in delivery.
