Volusion Review

PROS: One of the reasons why I enjoy working is due to using Volusion; they have excellent technical support staff. I am not savvy when it comes to all of these technical and programming staff, and they are always accommodating and patient whenever we need extra help or assistance.

CONS: Tech support is very much okay, but the downside is that Volusion made some recent changes in terms of support coverage depending on plan rates. For lower plan rates, they only offer e-mail or chat support, which does not apply to urgent issues. I'm sad that phone support is only provided for premier plans amounting to $299 per month. As much as I would like to subscribe to that particular plan, I find it expensive and unaffordable. As of the moment, we do not have any choice but to ask for help from chat representatives, which is time-consuming.

PROS: Volusion allows us to create a competitive website where we can freely showcase all of our products and services. Customization is allowed since there are countless of templates that you can choose to enhance your on-line shops. It also allows you to collect real-time payments using either credit/debit cards, which takes place as soon as the customer clicks the add to cart and check out option.

CONS: Should you wish to purchase additional templates for your website, you will be required to pay extra. The paid templates are helpful and necessary for an e-commerce site, but I'm thinking twice whether to purchase some or not because I find the pricing too expensive for my liking. Also, there are times when credit card payments are being declined outright because there aren't enough shipping cards available on stock. We have raised this issue repeatedly to Volusion, and we are hoping that they can take action as soon as possible.

PROS: Volusion gave me the ultimate solution to help me manage the overall sales of my products. Using the software is relatively simple, straightforward, and a lot better than others. My e-commerce site is now organized, making it easier for us to process all orders as soon as they come in.

CONS: The app sometimes logs out unexpectedly while customers are in the middle of doing their shopping. I hope that they can fix whatever bug is causing this to happen because we might lose customers.

PROS: Volusion is a great tool that you can use if you would like to venture into an online business. Even if you do not have any knowledge of coding, you can still manage to create your first business website by following the instructions provided by Volusion. There are a lot of templates to choose from that allow you to decide what to do with your website. You can also select specific background themes that will match your business profile and help highlight both products and services that are being offered online.

CONS: The plan rates are not that affordable based on my current status. What I have right now is the lowest plan that is around $30, and I wish that I can get it a lower price since I am only relatively new in the industry. However, I think that if your business can afford to pay for the highest plan, then you should go for it because of the return of investment is worth it.

PROS: Volusion is like a package that comes with a lot of surprises. My ultimate dream is to make it big in the design industry. I dreamt of launching my very own virtual shopping center and having the privilege to promote all my products and services. I am fortunate to work with Volusion because they allowed me to launch my online store by providing me all the essential support I needed. Now I can easily access my e-commerce site wherever I go using either a computer or a mobile phone.

CONS: My working relationship with Volusion has been anything but smooth sailing. I admire the way their employees deal with their clients. There is nothing I don't like or appreciate about the product, and I hope that they continue to work harder to come up with better ideas in the future.

PROS: I like it, that's a fact. I tend to look for flaws, but my critical approach won't make the platform any worse, it does its job fine. The thing is that it was designed to satisfy basic needs, and that's just as far as customization there can allow. At the same time, you will need SQL and data import/export skills, but nothing that complicated again. Coding is a bit out-fashioned, won't shine, but it will respond. What is really amazing about such a simple platform is its advanced SEO feature, both simple and powerful. Customers always find what they want, and they ask for no assistance when checking out. I don't even think we needed more than this.

CONS: I don’t like that they lack mobile-friendly templates. In fact, templates are quite plain and similar to each other, so don't hope for a unique site (unless you pay for it). APIs leave a lot to wish for, and support service takes time. I wouldn't let support service draw me back, though, they are still too helpful and accurate. So, your call!

PROS: Customers don't need to visit a physical store to shop for what they want and need. Volusion helps any business owner achieve his or her ideal E-commerce platform. Shopping is now made easy and convenient for customers because it can be done anywhere and everywhere.

CONS: They could modify their prices to make more clients happy. Let's face it the price is not affordable, and there's a lot of room for improvement, especially when it comes to their outdated and dull-looking templates. If you want to use more of the high-end themes to make your site, you need to pay extra, which for me is not worth it.

PROS: It is easy, and when I say easy, I actually mean one that takes minutes to go online and to start running an e-store. I don't know why people think it's basic, I'd rather say it's powerful, unless you think that having your SEO developed is not an advantage. I can say the absolute same for their APIs because I never had an issue with integration. I am also a fan of the company standing behind it, they have a number of good products, and they update them regularly.

CONS: You will sometimes need bandwidth overages, and those are too luxurious for a small business. If you're planning to attract more traffic to your website, get ready to pay more (note that some competitors can offer better options here).

PROS: I rank it quite high on the list of successful shopping cart solutions, giving only slight priority to Magento for its sexy open-source appearance. There are many things I consider to be excellent about this product: it is kind of robust, but that doesn't affect its speed and functionality; my contact with Austin support showed me that they do care about customers, and they are knowledgeable enough to handle every problem; they don't make false promises, and they will tell you everything as it is; quality beats Magento with miles, unless you compare looks, I already said that; and finally...we've been using it for 3 years, and we never had a reason to complain. How does that sound?

CONS: OK, let's name few things that are not exactly mind blowing: A/B testing is absent; product prices are not dynamic they are calculated on the basis of an alghorithm, so you won't be able to make reductions and special promotions; Web 2.0 is just a myth (unfortunatelly); for the sake of truth, some competitors have niftier features.

PROS: I no longer have to worry whether my business will survive because, through the help of Volition, I was able to create my very first shopping platform. Now I am confident that I can promote and sell my products all over the world by simply using the internet. I am now seeing favorable results because of Volusion.

CONS: Understandably, Volusion needs to earn a certain percentage per product that is sold online. However, the commission that they are getting is quite high, so my revenue per product is now lower than what I expect.

PROS: The most distinctive advantage is simple navigation, both for us, who edit offers, and end users who get a deal on the fly. Our marketing team is delighted by the possibility to support particular product pages with videos, to do some depth-adding personalization and customization, but most of all to rely on already settled SEO issues. Marketing is, in fact, the strongest aspect of this program, since the APIs enable integration with almost every social platform-you can sell on eBay, Amazon, Facebook, or create your own unique deals, coupons, menu promotions, MyAwards, gift cards, discounts, etc.

CONS: There is a lot left to desire in Volusion, but I believe it is all a matter of time. Mobile responsiveness can be improved, for instance (they can follow WordPress's example), and so can customer support. They are knowledgeable, that's true, but that doesn't mean they're fast. I often get frustrated by the fact that I am waiting for days, and it gets particualrly bad when they don't have a solution for my problem.

PROS: There are so many things to love about Volusion, and on top is definitely the simplicity and intuitivity of its interface. I think it is the easiest hosting platform I've worked with, based on the concept of self-services, familiar design, and a number of precious guides and tutorials. And this is only the first impression! You'll get the real picture of how this program works once you're really in, doing branding and messaging, and making use of professional services to design your main pages and to describe your products. Let's not forget their amazing pro-service SEO team, which generates ROI forms for us, after guaranteeing ROI at the first place. We own them big time, they increased leads from 2/week to 3/day!!

CONS: According to me, there are 2 big problems this platform has to take care of: 1. They obviously designed a B2C cart, not a B2B one. Generally, the difference is small, but we manufacture and procure products on demand, which means we need adjustable pricing per quantity. Volusion went too far generalizing our pricing, and charged the same price per unit enabling discounts only as they were initially input, for instance gives $10 discount per 100 and per 500 pieces. The correct discount values are mentioned in a special table, but users have troubles noticing them, if not neglecting them all toghether. 2. The lack of a manager point of contract, at least for the time being. We had to sign seprate contracts for every product-SEO, Pay Per Click, and others, which was pretty time-consuming, and invoked a feeling of the product being a bit too complicated. Despite of this, I still love Volusion, it is an amazing product!

PROS: Our idea was to set up few different stores in one location, ideally being able to prevent interaction between them even when sales taxation and shipping rules seem to coincide. No platform was able to guarantee this 100%, and we finally discovered it in a tool that wasn't even close to the top of our list or the threshold of what we were willing to pay to satisfy this requirement. That's why I think Volusion is awesome, even if I don't have such a throughout technical knowledge to give some additional advice. Now we are able to distinguish between separate groups of clients, and that's critical for our business.

CONS: I personally minded the complexity of the set up process, which, however, wouldn’t be that bad had I dived a bit deeper in the IT sector. It definitely takes to master the program to understand its power, so I invite you to do it. I have no meaningful remarks to make.

PROS: When you run a Volusion website, everything is smooth. You get a platform that can be installed easily, an intuitive interface, and best of all a supportive customer service to keep you on the right track. I dealt with different CSRs, and none of them failed to respond my questions. Additionally, I never waited too long for it, and in case something else turned out in the meantime, I just used asked them to call me back...which they did! Very cool feature, I'm impressed by it.

CONS: I wanted to integrate it with Quickbooks, but it took them a while to explain me how to do it. For what I know, APIs are great, and integration is possible with every popular system. I have nothing else to say in this section.