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OroCommerce Review

OroCommerce
Our score: 8.4 User satisfaction: 100%

What is OroCommerce?

OroCommerce is a B2B e-commerce platform equipped with best-in-class features and supreme flexibility. With this, you can build and grow your online presence and even expand into the mobile arena.

OroCommerce features an inbuilt CRM to help you gain a complete overview of customer touchpoints. With the aid of this, you can have your sales, marketing, customer support, and e-commerce units on the same page. Thus, you can streamline workflows and ensure the consistency of information across the organization.

Moreover, though OroCommerce is designed with B2B ventures in mind. It can support B2C business models and B2X scenarios. As such, the platform can work for you whether you are a supplier, a distributor, a retailer, a brand, a manufacturer, or a wholesaler.

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Overview of OroCommerce Benefits

Out-of-the-box Features

OroCommerce is equipped with out-of-the-box e-commerce functionalities that are suitable for B2B and B2X scenarios. It allows you to oversee corporate accounts, keeping multiple price lists, and displaying products in general and specific catalogs. The platform’s functionality range is wide so you can expect to find more tools and features once you become acquainted with it.

Open-source B2B Platform

OroCommerce is an open-source B2B platform, which means that it is powered by innovations that are designed for modification and customization. Because of that, you are afforded supreme flexibility so you can adapt the solution to your ecosystem. Additionally, this means that you can integrate it with ease with compatible and complementary platforms and services.

Integration Marketplace

The extensibility of OroCommerce is apparent in its marketplace, where you can find products and solutions that you can integrate with the platform free or for a fee. When you do connect these systems, you can create a streamlined business operation where information exchange can happen in real time.

Built-in CRM

Addressing your B2B concerns is made easier by OroCommerce as it has a robust built-in CRM. With this, you can organize your contacts and arrange the customer interaction workflow. This component also enables you to take advantage of opportunities for growth, as different groups in your organization can seamlessly aid each other.

Multi-organization Capability

If you have different organizations, websites, and stores under your management, you can oversee them still in a single platform. That is because OroCommerce can support multiple entities, allowing you to scale your business and maximize the use of the system. On top of that, you can be efficient in switching between businesses and brands.

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Overview of OroCommerce Features

  • Built-in Native CRM
  • Corporate Account Management
  • User Roles & Access Permissions
  • Multi-tenant Capability
  • Content Management System
  • Custom B2B Catalog Management
  • Product Information Management
  • Multiple Price Lists
  • Multiple Shopping Lists
  • Streamlined Order Submissions
  • Segmentation & Reporting Engine
  • Workflow Engine

What Problems Will OroCommerce Solve?

1) A Self-Serve/Transactional Model where business buyers purchase online without speaking to sales representatives – much like Amazon’s new offering, Amazon for Business. However, when selling online to businesses, merchants require specific B2B features like managing corporate customer accounts, offering custom pricing for negotiated contracts, and supporting purchasing on credit or through invoices. Many B2B companies are starting to sell online and want that “Amazon-experience”.

OroCommerce offers native B2B features that businesses can use to quickly start selling online.

2) Buyer-Seller Interactions where buyers can request quotes and negotiate pricing while merchants respond to proposals and submit orders. These complex interactions that were previously face-to-face, over the phone, or through email are now moving to online commerce. By 2020, customers expect to manage 85% of their business relationships without any human interaction.

OroCommerce digitizes the RFQ to Quote to Order process by enabling online quote requests, supporting online sales quotes, and finalizing orders from its B2B eCommerce system. All negotiations are tracked, logged, and accessible in its CRM along with any free-form notes so both the buyer and seller have a complete history of past interactions.

3) The B2B Marketplace is starting to become immensely popular. A B2B Marketplace is where brands offer an ecosystem of complementary third-party products, services, and add-ons allowing both buyers to post multiple offers and vendors to respond to multiple bids. This means a B2B marketplace platform must support access to multiple vendors/manufacturers and enable them to post products and set pricing while buyers can request quotes from multiple vendors and ask for bids.

OroCommerce provides out-of-the-box features and flexibility to integrate into any third-party business application.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

OroCommerce Position In Our Categories

Bearing in mind companies have distinctive business demands, it is only reasonable that they abstain from subscribing to an all-in-one, ”best” business application. Be that as it may, it would be futile to chance on such an app even among recognizable software products. The rational thing to undertake is to narrow down the different major aspects that necessitate consideration such as major features, budget, technical skill levels of staff, business size, etc. After which, you must double down on the research thoroughly. Have a look at these OroCommerce review articles and look over the other solutions in your list more closely. Such comprehensive product investigation ascertains you steer clear of mismatched software products and pay for the one which meets all the features your business requires.

Position of OroCommerce in our main categories:

TOP 100

OroCommerce is one of the top 100 eCommerce Platforms products

There are trendy and widely used applications in each software group. But are they essentially the best fit for your organization’s unique needs? A popular software solution may have thousands of customers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few OroCommerce eCommerce Platforms reviews and think about the factors that you want in the software such as the cost, main tools, available integrations etc. Then, shortlist a few solutions that fit your wants. Try out the free trials of these products, read online comments, get clarifications from the maker, and do your research systematically. This exhaustive groundwork is sure to aid you find the finest software platform for your company’s unique requirements.

How Much Does OroCommerce Cost?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

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What are OroCommerce pricing details?

OroCommerce Pricing Plans:

Free Trial

OroCommerce Community Edition

Free

OroCommerce Enterprise Edition

Contact vendor

OroCommerce provides community and enterprise pricing information by quote. Contact the vendor to request your custom pricing. Here’s an overview of their plans:

OroCommerce Communication Edition (CE) – Free

Ideal for small businesses starting to sell online and developers assessing performance and functionality.

  • Open source

OroCommerce Enterprise Edition (EE) – by quote

Ideal for mid- to large-sized enterprises looking for scalability and a solution to drive business growth.

  • Out-of-the-box B2B features

User Satisfaction

Positive Social Media Mentions 100
Negative Social Media Mentions 0

We realize that when you make a decision to get a eCommerce Platforms it’s vital not only to learn how experts rank it in their reviews, but also to find out whether the real people and companies that use this software are actually happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OroCommerce reviews across a vast array of social media sites. The data is then displayed in an easy to digest way indicating how many customers had positive and negative experience with OroCommerce. With that information available you will be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • German
  • Spanish
  • French
  • Russian
  • Dutch
  • Polish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for OroCommerce?

OroCommerce has a marketplace where you can find compatible applications like ERP, CRM, PIM, order management, and other complementary platforms. Below are a few examples of the solutions that OroCommerce can integrate with:

  • MailChimp
  • PayPal Express Checkout
  • eBay
  • Alexa Connector
  • Zendesk
  • Akeneo
  • SAP ERP
  • SAP B1
  • Apruve
  • dotmailer
  • QuickBooks
  • Marello
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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