Offers total control of the flow of incoming calls

What are the best aspects of this product?

It helps to improve the quality of a call. For traditional phone systems, quality is always a problem. Jive comes in to ensure that you receive and make quality calls to your recipients. Configuration is another part that this tool offers. You can configure the system with ease depending on your needs.

What aspects are problematic or could work better?

Billing for the product seems to take a lot of time. Before you can set up a payment option and execute it so that you can start using the software, it takes time. The delay can be a turnoff and thus needs improving.

What specific problems in your company were solved by this product?

It has made it cost efficient for companies to install phone systems. You can manage incoming calls from a central location with ease. The Jive communication tool is built-in with features such as Efax, conference call, call forwarding and the like under one roof. This helps you to cancel or allow some features depending on your needs at the time.

Are you a current user of this product?

Yes