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Amity Review

Amity
Our score: 8.2 User satisfaction: N/A

What is Amity?

Amity is an integrated customer success software solution that gives businesses a platform to fully understand their customers, determines trends and behaviors, and discover opportunities to improve customer interaction, marketing, and sales. With Amity, users are able to sense changes in customer health or rhythm, devise the right actions based on smart recommendations, and execute effective strategies to attract and retain customers, improve customer loyalty, drive revenue and growth using real-time customer data and insights.

This customer success software delivers a unified and shared database on all customer relationships you manage, including accounts, subscriptions, and more. Organizing your customer data the way you want it is a breeze. Amity’s intuitive dashboard lets you customize your data views so you can see all the information you want and plan your tasks well ahead to ensure that everything is on track. With Amity, you know who your customers are and what they want, and how you can meet their expectations and preferences while at the same time, you grow your business.

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Overview of Amity Benefits

Amity supplies businesses with a robust and feature-rich customer success software that allows them to fully focus on comprehending their customers and use the information and insights derived from this data to achieve and maintain customer loyalty and satisfaction while keeping revenues high and their business growing. This customer success solution offers a throng of features and capabilities designed to bring down your churn rate and keep your customers coming back for repeat transactions through the day-to-day value of using your product.

It is essential that your customers know and fully understand the value of success and how your products or services can take them there. Amity helps you deliver the value of your brand and motivate your customers to do business with you and drive upsells. The software places you in the perfect position to expand once the upsells start coming in.

Having access to reliable, real-time information is crucial in every business endeavor. Amity makes sure that you are always well-informed and armed with the latest data and insights that are presented in a way that is tailored exactly to suit your business. The software gives you all the information you need so you can make smart business decisions, respond efficiently, and take your business to the next level. With the right information and highly actionable insights, you and your team are able to mitigate risks early before they become critical and blow into issues that are hard to contain and resolve.

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Overview of Amity Features

  • Easy to use
  • Quick implementation
  • Individual customer dashboards
  • Streamlined and consistent customer experience
  • Makes you well informed
  • Understand your customer’s actions
  • Action playbooks (automated workflows)
  • Effective dashboards
  • Track real-time customer adoption
  • Influence customer outcomes

Amity Position In Our Categories

Bearing in mind businesses have special business-related demands, it is only sensible they steer clear of subscribing to an all-encompassing, ideal software. Just the same, it is almost impossible to stumble on such an app even among widely used software systems. The best step to do can be to narrow down the different important aspects which entail investigation like key features, price terms, technical skill competence of the users, company size, etc. Next, you must perform the product research exhaustively. Have a look at some Amity analyses and check out the other applications in your shortlist more closely. Such all-encompassing research guarantee you keep away from ill-fitting software products and choose the one which has all the aspects your business requires.

Position of Amity in our main categories:

TOP 50

Amity is one of the top 50 Customer Experience Management Software products

If you are interested in Amity it may also be beneficial to check out other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.

Every organization has different requirements and requires a system that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no system can offer perfect tools off-the-shelf. When you search a software system, first be sure what you want it for. Read some Amity Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you require sophisticated features? Are there any industry-specific features that you are searching for? Get the answers to these queries to aid your search. There are plenty of elements that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the system that presents all that you need to improve your company effectiveness and productivity.

How Much Does Amity Cost?

Amity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Amity pricing details?

Amity Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to buy a Customer Experience Management Software it’s important not only to see how professionals score it in their reviews, but also to check whether the actual people and enterprises that use it are indeed happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Amity reviews across a wide array of social media sites. The data is then presented in an easy to understand form revealing how many people had positive and negative experience with Amity. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Amity?

Amity integrates with the following business systems and applications:

  • Act-On
  • Amazon Redshift
  • AskNicely
  • Base CRM
  • Box
  • Capsule CRM
  • ChargeBeeChargify
  • Delighted
  • Desk
  • Dropbox
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Apps
  • Google Analytics
  • Google BigQuery
  • Harvest
  • Help Scout
  • Highrise
  • HubSpot
  • Infusionsoft
  • Intacct
  • Intercom
  • JIRA
  • MailChimp
  • Marketo
  • MS Dynamics
  • Mixpanel
  • Netsuite
  • MS Office 365
  • Promoter.io
  • QuickBooks
  • Salesforce
  • Recurly
  • SurveyMonkey
  • Wave
  • Xero
  • Wootric
  • Zendesk
  • Zoho CRM
  • Zuora
  • Typeform
  • Stripe
  • Sugar CRM
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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