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The Emergency Rental Assistance Program (ERAP) is no longer accepting applications. The application portal closed on January 20, 2023.

ERAP provided temporary rental assistance and rental and utility arrears to low-and moderate-income households. 

Applications submitted before the deadline are being reviewed and processed in the order received. This includes applications from subsidized housing tenants whose rent is limited to a certain percentage of income (including public housing, section 8 and FHEPS).

Tenants and landlords may continue to upload required documentation through the ERAP Portal for pending submitted applications.

More information is available:

Online

Learn more about the Emergency Rental Assistance Program (ERAP). You can also live chat with a representative on the website.

By Phone

  • Agency: New York State Office of Temporary and Disability Assistance
  • Division: Rental Assistance Program
  • Phone Number: (844) 691-7368
  • Business Hours: Monday - Friday: 9 AM - 6 PM
  • Agents are available during business hours. Call volume is often high. If you get a busy signal, please try again later.

You can report online about ERAP fraud in New York State.

Report ERAP Fraud.

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