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Support with Facebook’s fundraising tools for nonprofits
As of October 31, 2023, we partner exclusively with PayPal Giving Fund for nonprofits in Australia, Canada, the United Kingdom, and the United States. All donations are irrevocable gifts to PPGF and can only be refunded in certain circumstances as outlined by PayPal Giving Fund’s Donation Refund Policy or when required by law.
You can learn more about Meta's partnership with PayPal Giving Fund.
| Type of support needed | Relevant support form or information |
|---|---|
If your nonprofit has any of the following issues:
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If your nonprofit has questions about payments from Meta | |
Charity enrollment and payout issues | |
Fundraising tools and donation product questions If your nonprofit receives donations through PayPal Giving Fund |
If you have any questions or concerns, contact us through Payment Support.
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