Our
guided help tool can walk you through the steps to resolve your issue faster.
If you already have money in your account balance from a Facebook Game Card, this balance will automatically be used first when purchasing items for Facebook Games. If you already have money on your account, you can view your current Facebook account balance by visiting your
payment settings.
If you don't have enough money in your account balance to purchase an item, the existing money in your account will still be applied and you'll be prompted to pay for the difference between the cost of the item and your current Facebook balance
using a payment method we accept.
When making a purchase, you'll see your account balance below the price of the item.
If you're having issues using your Facebook account balance,
let us know.