Mercy

Hero Information

Real Name:

Angela Ziegler

Role:

Support

Release Date:

2015-10-27

Age:

37

Occupation:

Field Medic, First Responder

Base of Operations:

Template:Flag/ch Zürich, Switzerland (formerly)
Template:Flag/gi Watchpoint: Gibraltar

Affiliation:

Overwatch (Formerly)

Angela "Mercy" Ziegler is a Support class hero in Overwatch.

Abilities[edit]

Caduceus Staff (Heal)

Ability: Weapon

Affects: Allies

Mercy engages one of two beams that connect to an ally. By maintaining the beams, she can either restore that ally’s health or increase the amount of damage they deal.

LM

Healing per second:	55

Stackable:	Yes

Caduceus Staff (Damage boost)

Ability: Weapon

Affects: Allies

Mercy engages one of two beams that connect to an ally. By maintaining the beams, she can either restore that ally’s health or increase the amount of damage they deal.

RM

Damage Boost:	+30%

Stackable:	No

Caduceus Blaster

Ability: Weapon

Affects: Enemies

Mercy shoots a round from her sidearm. It's best reserved for emergency personal defense.

2

Damage:	20

Ammo:	20

Reload Time:	1 Second

Fire Rate:	5 Rounds per Second

Guardian Angel

Ability: Cooldown

Affects: Self

Mercy flies towards a targeted ally, allowing her to reach them quickly and provide assistance in crucial moments.

Shift

1.5 seconds

Max Distance:

Speed:

Cooldown:	1.5 seconds

Resurrect

Ability: Cooldown

Affects: Allies

Mercy brings a dead ally back into the fight with full health.

E

30 seconds

Movement Speed:	-75%

Range:	5 meters

Angelic Descent

Ability: Passive

Affects: Self

Propelled by her Valkyrie suit, Mercy slows the speed of her descent from great heights.

Space

Fall Slow:	XX %

Valkyrie

Ability: Ultimate

Affects: Allies

Gain the ability to fly. Mercy’s abilities are enhanced.

Q

Duration:	15 seconds

Self healing per second:	20

Healing per second:	55

Blaster Ammo:	∞

Guardian Angel Range:	+100%

Caduceus Staff Range:	+100%

Chain Healing Range:	10 meters

Lore[edit]

A longtime family friend of Torbjörn Lindholm, Ziegler had pioneered a breakthrough in the field of applied nanobiology at a young age. The technology radically improved the treatment of life-threatening illnesses and injuries. It was this expertise that attracted the attention of Overwatch.

Because her parents had been taken by war, Ziegler was opposed to the organization's militaristic approach to keeping global peace. Ultimately, she recognized that Overwatch offered her the opportunity to save lives on a much larger scale. As Overwatch's head of medical research, Ziegler sought to leverage her work for healing in frontline crises. The result was the Valkyrie swift-response suit, which Ziegler herself piloted on many Overwatch missions.

Despite her contributions to Overwatch, she was often at odds with her superiors and the organization's overarching aims. Though she lent her brilliant mind to healing her comrades, Ziegler had dire concerns about the affairs of Blackwatch, specifically pertaining to Commander Reyes and his own medical support, Moira O’Deorain. When Overwatch dissolved, Ziegler sought distance from the agency and re-dedicated herself to helping those affected by war, caring for the broken and dispossessed in crisis areas around the world.

Following the Overwatch Recall, two squad mates she had thought to be dead and gone arrived at her doorstep: Jack Morrison and Ana Amari. Ziegler’s feelings on the return of Overwatch were further complicated, seeing Morrison's obsession with chasing vengeance for the agency’s fall from grace. Yet, when Talon forces descended on Cairo, Mercy appeared without fail, to protect the city’s civilians alongside her old teammates.

Although she, Soldier: 76, and Ana Amari have since parted ways, the events in Cairo rekindled a sense of heroism that Ziegler had thought to be long buried. With Null Sector's targeted attack on Paris, it was clear that Overwatch was needed once again to defend the world from threats to peace. Now knowing her battle is not yet over, Mercy has since returned to Overwatch, and can be counted on to don her Valkyrie suit whenever innocents are imperiled.

Trivia[edit]

Her agent ID at Overwatch was 3945_46.
Voiced by Lucie Pohl
Her playoverwatch site used to state that her age is 34, however, in Recall animated short, her age is 37. Soon after release of the video, her age was changed on other sites as well.

Version History[edit]

Balance Patch History
Patch Version	Balance Changes
September 1, 2016 Patch
September 1, 2016 Patch	Caduceus Staff Healing Beam Healing-per-second has been increased by 20% Resurrect Resurrected allies will be able to maneuver after 2.25 seconds (reduced from 3 seconds)
July 19, 2016 Patch^{[note 1]}
July 19, 2016 Patch^{[note 1]}	Caduceus Staff Damage Boost Effect will no longer stacks with bonus damage provided by another Mercy Resurrect Ultimate charge cost increased by 30% Movement is no longer prevented during activation Guardian Angel instantly resets upon use
April 6, 2016 Patch
April 6, 2016 Patch	Mercy’s damage beam will now correctly amplify its target’s damage
April 5, 2016 Patch^{[note 2]}
April 5, 2016 Patch^{[note 2]}	Caduceus Blaster Now automatically reloads when not in use Caduceus Staff Players can now swap between healing beam and damage beam without losing the beam’s target Guardian Angel Range increased slightly Cooldown decreased from 2 seconds to 1.5 seconds Will now destroy environmental objects when you come in contact with them Can now be cancelled by using the ability again
March 1, 2016 Patch^{[note 3]}
March 1, 2016 Patch^{[note 3]}	Guardian Angel Can once again target the souls of dead allies
February 18, 2016 Patch^{[note 4]}
February 18, 2016 Patch^{[note 4]}	Guardian Angel Can no longer target the souls of dead allies
February 9, 2016 Patch^{[note 5]}
February 9, 2016 Patch^{[note 5]}	Guardian Angel Can now target the souls of dead allies Resurrect Ultimate charge cost decreased by 25% Activation time decreased from 1.5 seconds to 1 second Range decreased from 40 meters to 15 meters No longer locks aim during activation
November 20, 2015 Patch
November 20, 2015 Patch	Caduceus Staff Damage Boost Beam Damage bonus has been reduced Resurrect Effect now happens at the start of the cast time, instead of the end Note: We are reverting the change to Resurrect made in our November 9 patch
November 9, 2015 Patch
November 9, 2015 Patch	Resurrect Effect now happens at the end of the cast time, instead of the start
↑ Developer Notes: Mercy's ultimate is one of the most powerful abilities in the game; however, players would often fly into the fray and die while using it. With this update, Resurrect will now take a bit longer to charge, but Mercy will be a lot safer when activating the ability in the middle of combat. ↑ Developer comments: Some quality-of-life improvements for Mercy players, as well as overall improvements to Guardian Angel. We think the changes will help her reliability and survivability when she is the middle of a firefight. ↑ Developer comments: Players really enjoyed being able to use Guardian Angel on dead allies, and felt it allowed for more clutch plays and interesting movement options during combat. As a result, we’re reverting the change from a previous patch that removed Mercy’s ability to target and travel to dead allies using Guardian Angel. ↑ Developer comments: The change we made to Guardian Angel in the February 9 beta patch (allowing the ability to target the souls of dead allies) was intended to help Mercy get to where her Resurrect may be the most needed. In practice, this change caused problems. We saw a lot of feedback from players noting that they’d accidentally target a dead ally when they meant to target a living ally, or that they’d target a dead ally thinking it was a living ally initially. As a result, we’ve reverted the original change. ↑ Developer comments: Mercy is a very strong support hero with a very strong Ultimate, so it’s no surprise that many teams consider her mandatory. We don’t want any hero—or any hero ability—to feel like an “auto pick.” Our goal with these changes is to tone down Resurrect by allowing opponents to counter it, but still make sure it can feel game-changing.

References[edit]

[1] Developer Notes: Mercy's ultimate is one of the most powerful abilities in the game; however, players would often fly into the fray and die while using it. With this update, Resurrect will now take a bit longer to charge, but Mercy will be a lot safer when activating the ability in the middle of combat.

[2] Developer comments: Some quality-of-life improvements for Mercy players, as well as overall improvements to Guardian Angel. We think the changes will help her reliability and survivability when she is the middle of a firefight.

[3] Developer comments: Players really enjoyed being able to use Guardian Angel on dead allies, and felt it allowed for more clutch plays and interesting movement options during combat. As a result, we’re reverting the change from a previous patch that removed Mercy’s ability to target and travel to dead allies using Guardian Angel.

[4] Developer comments: The change we made to Guardian Angel in the February 9 beta patch (allowing the ability to target the souls of dead allies) was intended to help Mercy get to where her Resurrect may be the most needed. In practice, this change caused problems. We saw a lot of feedback from players noting that they’d accidentally target a dead ally when they meant to target a living ally, or that they’d target a dead ally thinking it was a living ally initially. As a result, we’ve reverted the original change.

[5] Developer comments: Mercy is a very strong support hero with a very strong Ultimate, so it’s no surprise that many teams consider her mandatory. We don’t want any hero—or any hero ability—to feel like an “auto pick.” Our goal with these changes is to tone down Resurrect by allowing opponents to counter it, but still make sure it can feel game-changing.

[note 1]

[note 2]

[note 3]

[note 4]

[note 5]

v d e Heroes
Damage Heroes	Ashe Bastion Cassidy Echo Genji Hanzo Junkrat Mei Pharah Reaper Sojourn Soldier: 76 Sombra Symmetra Torbjörn Tracer Venture Widowmaker
Support Heroes	Ana Baptiste Brigitte Illari Juno Kiriko Lifeweaver Lúcio Mercy Moira Zenyatta
Tank Heroes	D.Va Doomfist Hazard Junker Queen Mauga Orisa Ramattra Reinhardt Roadhog Sigma Winston Wrecking Ball Zarya

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Mercy

Abilities[edit]

Lore[edit]

Trivia[edit]

Version History[edit]

References[edit]