What's new and planned for Microsoft Cloud for Retail

This topic lists features that are planned to release from April 2024 through September 2024. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Application and copilot template for store operations

Retail workforce management helps improve the efficiency of store operations and offers insights into store operations to improve store productivity. Copilot template for store operations brings new Gen AI capabilities to associates in retail stores to improve productivity and enhance in-store experiences.

Shopper and operational analytics

Shopper and operational analytics drive retail success by providing insights into consumer behavior and optimizing internal processes.

Feature	Enabled for	Public preview	General availability
Use frequently bought together model	Users by admins, makers, or analysts	Jan 1, 2024	Jun 2024
Use Sitecore OrderCloud Connector in retail data solutions	Users by admins, makers, or analysts	Jan 1, 2024	Sep 2024
Use retail industry data model	Users by admins, makers, or analysts	Jan 1, 2024	Sep 2024

Store Operations Assist

Retail workforce management improves the management of store operations and task collaboration using Microsoft Teams and allows for shift-based task planning.

Feature	Enabled for	Public preview	General availability
Use Store Operations Assist admin in Microsoft Teams	Users by admins, makers, or analysts	Jun 1, 2024	Sep 2024

Use retail data solutions

The retail data solutions initiative includes the development of new connectors, the integration of external data pools, and the enhancement of data model management.

• You can opt into some features as part of early access on February 5, 2024, including all mandatory changes that affect users. To learn more, go to Early access FAQ.

Description of Enabled for column values:

• Users, automatically: These features include changes to the user experience and are enabled automatically.

• Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

• Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.