Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
924 questions
0 answers
Partner Center - Identity verification is rejected
Hi, I am facing an issue with Identity Verification in Partner Center. It is rejected and says that primary contact did not match. There is no other option to proceed. Can someone guide me to understand what primary contact is being matched against ? I…
asked 2024-07-17T09:35:56.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ryden Labs
0
Reputation points
asked 2024-07-17T09:35:56.1033333+00:00
Ryden Labs
0
Reputation points
0 answers
Domain registration/invoice or renewal that lists entity/contact
Hi! Trying to pass verification on Microsoft Partner Center to be able to upload my app to Microsoft Store. Verification failed because I didn't provide "Domain registration/invoice or renewal that lists entity/contact and domain as they are…
asked 2024-07-16T18:37:20.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 57.99999999999999%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Anton Onyshchenko
0
Reputation points
commented 2024-07-17T09:59:57.8433333+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
How to fix 10.2.4.2 Security - Software Dependencies to microsoft store
The certification report from Partner Center complaints that my App require Your product contains drivers that are not provided by Microsoft. The curiosity here is that I do not use 3rd party drivers or ask to download such during installation. The only…
asked 2024-07-16T11:39:59.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hans-Joachim Ballin
0
Reputation points
accepted 2024-07-17T09:45:10.75+00:00
Hans-Joachim Ballin
0
Reputation points
1 answer
Unable to raise Ticket in Partner Center.
Hello Team I would like to ask a question regarding why I can not raise ticket throught Partner center. Is there a limit for raising ticket on partner center? There is no button for me to raise a ticket. Thank you.
asked 2024-07-16T08:42:49.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA3%3C/text%3E%3C/svg%3E)
ArRashid-3738
20
Reputation points
answered 2024-07-17T02:21:52.5333333+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
publish winui3 app to microsoft store certification failed, reason is 10.2.10.1 Security
I cant find 10.2.10.1 policy in Microsoft Store Policies website . and the reason in report is "The product poses a risk to users or to the security or functionality of the device or the Store. An App or its metadata cannot initiate downloads of…
asked 2024-07-11T13:08:43.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shawn Song
41
Reputation points
commented 2024-07-12T08:15:35.15+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
MPN ID not found or you don't have access to it
Hello, I hope someone can help me with this we are currently working on an app that uses OnDrive api's, we created the needed app registration on azure portal > Microsoft Intra ID and we reach the step were we need to verify the publisher We verified…
asked 2024-07-09T13:07:55.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 4%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bassem Alameddine
0
Reputation points
commented 2024-07-11T09:46:14.0166667+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
Showing as "Unverified" as publisher How to Fix ?
I am writing to seek assistance regarding an issue I am experiencing with the Publisher Verification process for my application. Despite completing all the necessary steps outlined in the Microsoft documentation, the verified badge is not appearing next…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
0 answers
Partner center - Employment Verification fails
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button does not ask to upload the documents (As stated by partner center support). We have raised this issue in partner center support request but we get…
asked 2024-07-07T18:38:54.5933333+00:00
Ryden Labs
0
Reputation points
commented 2024-07-08T01:28:20.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
1 answer
How to publish an app to the Windows Store?
Hi, I'm trying to publish an app through the Microsoft Partner Center. I'm stuck trying to deliver the .exe installer because of the URL format, I have no idea of a cheap way of sharing the setup file with the format they are asking for, since sites like…
asked 2024-07-05T21:36:35.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Fernando Gabriel
1
Reputation point
answered 2024-07-08T01:39:54.4966667+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
1 answer
No Permission when access Verifiable Credentials from Microsft Hardware Partner Center
Hello. I have seen the problem https://learn.microsoft.com/en-sg/answers/questions/1661168/no-permission-when-access-verifiable-credentials-f I have the same problem from the 01.06.2024. My ticket number is 2406010040001471. When I push "Fix…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
0 answers
How to publish a game on Microsoft Start
Hello, as a game developer I'm interested in publishing my game on Microsoft Start. However, when I contacted [email protected] to request an API KEY, my message was rejected with an error message stating that the recipient's email address isn't listed…
asked 2024-07-02T14:52:58.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SuperJoe
0
Reputation points
edited the question 2024-07-03T01:49:27.17+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
Who can help with Partner verification?
Hello, we've been trying to get our company business and employee verified for days now and have been rejected several times now. Support is having a hard time so we would appreciate any extra help. Our cases are 2406250040003906 and 2406260040007323.…
asked 2024-06-27T23:40:14.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 83%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alfredo Revilla (COMPULABS PERU)
0
Reputation points
commented 2024-06-28T06:08:58.6533333+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
How do I enable Xbox Services on our company partner center account
I dont see any option to enable xbox services on our Windows app on App Center. I dont see any options mentioned in this link https://learn.microsoft.com/en-us/gaming/gdk/_content/gc/live/test-release/portal-config/live-config-xbl-setup
asked 2024-06-27T09:50:19.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Siddhant Bidarkar
0
Reputation points
commented 2024-06-28T01:58:40.9533333+00:00
Roy Li - MSFT
32,731
Reputation points Microsoft Vendor
0 answers
Locked out of Microsoft Partner Center by 2FA
We are unable to sign into our Microsoft Partner Center account with the account owner's email. The account owner email: Microsoft has also created some other user/email for us, though I am not sure why, and this is account is not the owner When…
asked 2024-06-26T12:49:40.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Noodle Developer
0
Reputation points
commented 2024-06-27T07:59:45.61+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
I have complete require step, but Submit show status 'In Draft'
Hi all, have a good day! I try to submit my app, I have complete require step, but Submit show status 'In Draft'. Thank you for your help!
asked 2024-06-26T08:15:00.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 79%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Liem Nguyen
51
Reputation points
edited a comment 2024-06-27T10:24:18.1633333+00:00
Liem Nguyen
51
Reputation points
0 answers
How to fix the package URL redirects to another URL, even if my url is in correct format?
I'm having trouble when distributing software using platforms like GitHub Releases, it's essential to provide users with direct download URLs that lead them directly to the intended file. However, despite ensuring that the URL format…
asked 2024-06-26T08:03:39.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Krish Gaur
0
Reputation points Student Ambassador
edited a comment 2024-06-26T09:57:47.3+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
Acess Not Granted: Partner Center
I am currently logged into the partners portal with global admin access, but I do not see the customers and security workspace available under my access. It appears that permissions for these workspaces have not been granted to me. As I am the global…
asked 2024-06-25T22:30:32.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sam M
15
Reputation points
edited the question 2024-06-27T04:15:32.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sandeep G-MSFT
16,691
Reputation points Microsoft Employee
0 answers
Support from Azure
Hi, I'm currently involved in managing our company's Cloud Partnerships. I am collaborating with various cloud partners and have a designated point of contact for any issues or questions related to our company's partnership with the provider. I'd like…
asked 2024-06-25T10:12:28.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Paulina Klajda
0
Reputation points
commented 2024-06-26T02:22:56.11+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
0 answers
Request to restore access to an account due to changed of phone number.
I am a user of a microsoft partner center and i wanted to renew my subscription but due to change of phone number i cannot get access to my account. What should I do in this situation or from where should I seek help?
Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
4,863 questions
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
924 questions
asked 2024-06-25T07:35:52.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 93%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wojciech Baszkiewicz
0
Reputation points
commented 2024-06-26T06:21:02.0666667+00:00
Junjie Zhu - MSFT
16,551
Reputation points Microsoft Vendor
2 answers
Assistance Needed with Adding Tenants to Microsoft Partner Portal
I am reaching out on behalf of XYZ Company. We have multiple Office 365 clients who have created their individual standalone Office 365 subscriptions. Recently, we signed up for the Microsoft Partner Portal as a reseller and cloud partner, and both…