Domain registration/invoice or renewal that lists entity/contact
Hi! Trying to pass verification on Microsoft Partner Center to be able to upload my app to Microsoft Store. Verification failed because I didn't provide "Domain registration/invoice or renewal that lists entity/contact and domain as they are…
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How to fix 10.2.4.2 Security - Software Dependencies to microsoft store
The certification report from Partner Center complaints that my App require Your product contains drivers that are not provided by Microsoft. The curiosity here is that I do not use 3rd party drivers or ask to download such during installation. The only…
Partner Center - Identity verification is rejected
Hi, I am facing an issue with Identity Verification in Partner Center. It is rejected and says that primary contact did not match. There is no other option to proceed. Can someone guide me to understand what primary contact is being matched against ? I…
Refund information in Partner Center transaction history
Hello, when we download our Microsoft Store transaction history from Partner Center, it shows that some of the transactions were refunded to customers, even though our app is not supposed to be refundable. Further, the customers' email addresses are…
Showing as "Unverified" as publisher How to Fix ?
I am writing to seek assistance regarding an issue I am experiencing with the Publisher Verification process for my application. Despite completing all the necessary steps outlined in the Microsoft documentation, the verified badge is not appearing next…
Unable to raise Ticket in Partner Center.
Hello Team I would like to ask a question regarding why I can not raise ticket throught Partner center. Is there a limit for raising ticket on partner center? There is no button for me to raise a ticket. Thank you.
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Microsoft Developer account sign up not working "Something went wrong"
Attempting to sign up to Microsoft Developer account, I get "something went wrong" on most pages. In particular the payment page, on the occasions I'm able to get to it, won't let me go any further. A fellow over here:…
publish winui3 app to microsoft store certification failed, reason is 10.2.10.1 Security
I cant find 10.2.10.1 policy in Microsoft Store Policies website . and the reason in report is "The product poses a risk to users or to the security or functionality of the device or the Store. An App or its metadata cannot initiate downloads of…
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MPN ID not found or you don't have access to it
Hello, I hope someone can help me with this we are currently working on an app that uses OnDrive api's, we created the needed app registration on azure portal > Microsoft Intra ID and we reach the step were we need to verify the publisher We verified…
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how to fix 10.2.4.1 Security - Software Dependencies ( .net blazor maui 8.0) to microsoft store
i have published my application in store, recently update my maui blazor application 6.0 tp 8.0 when I submit my msix package to store I am getting 10.2.4.1 Security - Software Dependencies Products may depend on non-integrated software (such as another…
Unable to sign up for the Microsoft AI Cloud Partner Program
To allow users of our web app to register with Entra ID, I've created a tenant, added a custom domain, set it as primary domain, and registered an application. It works and users can register/login with their Microsoft accounts. However, we are still…
How to publish an app to the Windows Store?
Hi, I'm trying to publish an app through the Microsoft Partner Center. I'm stuck trying to deliver the .exe installer because of the URL format, I have no idea of a cheap way of sharing the setup file with the format they are asking for, since sites like…
Partner center - Employment Verification fails
We are having trouble passing Employment Verification. It fails and clicking on "Fix Now" button does not ask to upload the documents (As stated by partner center support). We have raised this issue in partner center support request but we get…
Unable to verify identity: Microsoft Hardware Partner for signing drivers
I have raised the incident in portal already but its been days for support to revert. I don't understand the kind of support I am getting. There is no chat option to directly talk to the agents and neither do they revert. My business is totally blocked…
A previous submission for this app was released with a Windows 10/11 .msixbundle or .appxbundle. Subsequent submissions must continue to contain a Windows 10/11 .msixbundle or .appxbundle.
I have migrated an app from UWP to WinUI 3 and VS no longer generates the .appxupload file. It generates a .msix file. If I upload myapp_x64.msix, I get the following error: A previous submission for this app was released with a Windows 10/11…
Unable to get access token for microsoft store service
Hi, I am building an app for the Microsoft Store. I require the app's server to connect to the microsoft store to validate purchases. I'm using the Microsoft.StoreServices API provided at: https://github.com/microsoft/Microsoft-Store-Services Basically…
No Permission when access Verifiable Credentials from Microsft Hardware Partner Center
Hello. I have seen the problem https://learn.microsoft.com/en-sg/answers/questions/1661168/no-permission-when-access-verifiable-credentials-f I have the same problem from the 01.06.2024. My ticket number is 2406010040001471. When I push "Fix…
Where do I find my Microsoft Partner Network Identifier (MPN ID)?
I'm trying to add my partner ID to my companies MS 365 account. See screenshot below. But I don't know where to find the ID itself.
How to publish a game on Microsoft Start
Hello, as a game developer I'm interested in publishing my game on Microsoft Start. However, when I contacted [email protected] to request an API KEY, my message was rejected with an error message stating that the recipient's email address isn't listed…
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Who can help with Partner verification?
Hello, we've been trying to get our company business and employee verified for days now and have been rejected several times now. Support is having a hard time so we would appreciate any extra help. Our cases are 2406250040003906 and 2406260040007323.…